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A
Rating: 5 out of 5
Excellent site. Quality of products top-notch, fast shipping.
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Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
All reviews
A
Rating: 5 out of 5
EXCELLENT PRODUCT
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A
Rating: 1 out of 5
I don't rate the product which is excellent, but the service.
Hyper long delivery almost 1 month to deliver in the capital ...
No feedback or empathy, to announce a new delivery.
The minimum: an email? a text? a mobile call?
Nothing, nada.
For the next purchase, you have lost a customer.
When you are a merchant on the internet, it's at least a bit of communication with the customer ...
It's Chronosposte who announces by text that it's delivered without saying what and who is the sender. Great!
Fortunately, Racer doesn't have a store in Paris, lol.
In short, a zero point on communication and quality of service.
Translated reviews
Hyper long delivery almost 1 month to deliver in the capital ...
No feedback or empathy, to announce a new delivery.
The minimum: an email? a text? a mobile call?
Nothing, nada.
For the next purchase, you have lost a customer.
When you are a merchant on the internet, it's at least a bit of communication with the customer ...
It's Chronosposte who announces by text that it's delivered without saying what and who is the sender. Great!
Fortunately, Racer doesn't have a store in Paris, lol.
In short, a zero point on communication and quality of service.
A
Rating: 5 out of 5
Fast and careful shipping.
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A
Rating: 5 out of 5
Top team, doing their best to meet customer needs
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Clear site, correct price, careful and fast delivery
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A
Rating: 5 out of 5
Very ergonomic site... easy navigation
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A
Rating: 5 out of 5
Product completely meets my expectations. Beautiful finish.
Fast shipping. Recommended site
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Fast shipping. Recommended site
A
Rating: 4 out of 5
Hello,
The site is well made, intuitive navigation, you don't have to search for the desired item. The delivery arrived within a normally reasonable time. The only downside for me is the sizes; after consulting, measuring, and choosing the size based on the chart, I find the gloves a bit small.
No matter, they are summer gloves, summer doesn't last forever.
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The site is well made, intuitive navigation, you don't have to search for the desired item. The delivery arrived within a normally reasonable time. The only downside for me is the sizes; after consulting, measuring, and choosing the size based on the chart, I find the gloves a bit small.
No matter, they are summer gloves, summer doesn't last forever.
A
Rating: 5 out of 5
The Meta 4 are very comfortable summer gloves once they have stretched a bit. I thank Racer for their very efficient customer service: 20/20.
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A
Rating: 5 out of 5
Fast delivery and super quality gloves.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
However, the shipping costs are extremely high!
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A
Rating: 5 out of 5
Good delivery time, well packaged
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A
Rating: 5 out of 5
Easy navigation and quick order.
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A
Rating: 5 out of 5
Resolved my problem with a replacement product of the same value but newer!
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A
Rating: 5 out of 5
I had an issue with a pair of heated gloves purchased 16 months ago. After sending photos and explanations of my problem, the after-sales service reacted very quickly and issued me a credit note for the amount of my purchase.
Very serious site.
I recommend
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Very serious site.
I recommend
A
Rating: 5 out of 5
Item received very quickly and of good quality
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A
Rating: 5 out of 5
I encountered a problem with my heated gloves. Although the warranty had expired, RACER agreed to replace them. It's so rare that I want to let it be known. Thank you
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A
Rating: 4 out of 5
Very fast delivery to the Auchan point but complicated because Auchan does not work with the carrier mandated by RACER (???)
RACER reacted instantly to provide the appropriate information
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RACER reacted instantly to provide the appropriate information
A
Rating: 5 out of 5
Taking into account questions, orders, and delivery with speed.
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A
Rating: 5 out of 5
The site is really easy to use, fast, and the speed of delivery is great. Thank you!
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A
Rating: 5 out of 5
A company with a very well-designed site. In terms of order and delivery, very responsive, two days to receive after ordering
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A
Rating: 3 out of 5
I ordered a pair of motorcycle gloves (the Meta 4); super product, excellent ventilation, very soft leather, lightweight, I highly recommend these gloves for summer, I chose one size smaller than my usual size, perfect finger length, a bit tight at first, but the leather is starting to stretch, they will soon be perfect.
I want to highlight Racer's responsiveness, order shipped the same day; however, the delivery service from TNT/Fedex is downright pathetic, they don't show up and allow themselves to report that the recipient was absent and that it was impossible to notify, and this happened for 2 consecutive days (this surely allows them to improve their stats, it's pathetic). Moreover, I am still looking on their site for how to reschedule a delivery; in the end, I had to go to their agency and struggle to retrieve my package (a real sketch...). Too bad, without this unfortunate experience, I would have given 5 stars without any problem. I still highly recommend the Racer1927 site, but please change carriers.
Translated reviews
I want to highlight Racer's responsiveness, order shipped the same day; however, the delivery service from TNT/Fedex is downright pathetic, they don't show up and allow themselves to report that the recipient was absent and that it was impossible to notify, and this happened for 2 consecutive days (this surely allows them to improve their stats, it's pathetic). Moreover, I am still looking on their site for how to reschedule a delivery; in the end, I had to go to their agency and struggle to retrieve my package (a real sketch...). Too bad, without this unfortunate experience, I would have given 5 stars without any problem. I still highly recommend the Racer1927 site, but please change carriers.
A
Rating: 1 out of 5
Hello, the Ronin red/white/black summer gloves are not red as on your site, the European red color. It's the red from China. My new motorcycle is European red. For me, the gloves and the motorcycle need to be the same color. I am not happy. What do you propose for me? Conor
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A
Rating: 5 out of 5
Simple, fast, reliable and complete content
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A
Rating: 5 out of 5
Very fast delivery. The gloves from the traditional equestrian range are very beautiful and comfortable. Too bad, I missed the limited edition of a beautiful blue. I am on the lookout for the next limited edition. Moreover, I had a 20% discount thanks to their partnership with a stable where I won in competition.
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A
Rating: 5 out of 5
Fast delivery. Serious and reliable site. Well-packaged parcel.
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A
Rating: 1 out of 5
I ordered two pairs of heated gloves and one pair was missing batteries. The boxes were still sealed so customs or the carrier have not removed them. I have contacted customer service yet still do not have batteries being sent.
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A
Rating: 5 out of 5
well done and intuitive
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A
Rating: 5 out of 5
Second order perfect, product and delivery, thank you.
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A
Rating: 5 out of 5
Impeccable After-Sales Service!!
Replacement of my defective glove with a new pair without any difficulty.
Thank you for the simplicity and efficiency of the process.
Patrick L.
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Replacement of my defective glove with a new pair without any difficulty.
Thank you for the simplicity and efficiency of the process.
Patrick L.
A
Rating: 5 out of 5
Great website for those that don’t speak French. Fast shipping to the US. Love these products!!
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A
Rating: 5 out of 5
Fast and careful shipping
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A
Rating: 5 out of 5
Order compliant and well packaged, fast delivery, very satisfied.
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A
Rating: 5 out of 5
Fast and careful shipping.
The protection is very well made, comfortable and ingenious.
Plus it allows me to ride without a backpack.
It’s really a great investment
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The protection is very well made, comfortable and ingenious.
Plus it allows me to ride without a backpack.
It’s really a great investment
A
Rating: 5 out of 5
Fast and efficient. Perfect
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