Customer reviews of RIPATON

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
very good, easy
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
RAS order received compliant and customer service very pleasant for the follow-up
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2020
This is my 2nd order on Ripaton. The 1st order was perfect, the 2nd order was placed during lockdown, so I will not evaluate the delay on the order which I understand - however the direct debit could have been delayed. My complaint is with the finish of the product. I ordered a custom made stand and the welds are very visible. I am disappointed with the finish of the product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
A clear and pleasant site with all the necessary information.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
The experience on the site was very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Very serious, response to my request very fast, order received the next day despite the current sanitary conditions. Small thank you note in an envelope received with the order. Well packaged package and quality products. French manufacture, I highly recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
The site is well done.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
fast delivery (48h00), high quality material, excellent finish
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
Satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Second order at Ripaton and always the same satisfaction: excellent design, product conforms to the description, neat realization, good packing, easy installation.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Very simple site and above all very responsive staff.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Fast and accurate delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Excellent quality always at the rendezvous, a French manufacture, beautiful parts and a careful and fast sending even in context of covid Do not hesitate one minute to make work this French company of great quality I recommend to 2000%.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
The navigation allows you to choose on photos for the design. The plan with the dimensions allows to solve the technical problems of feasibility. We were able to follow the tailoring despite the covid 19 thanks to a very friendly email communication. Quick delivery and reception. Delighted with the service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
I highly recommend ripaton, serious company, quality products and communication with the team very fluid! Don't hesitate to trust them! I am delighted with my purchase!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Thank you to the commercial gesture of Ripaton for the free delivery because of confinement.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
I gave my coffee table a makeover by keeping only the top table previously repainted and attached the Ripaton legs. The result is perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Order received promptly and conforms to specifications
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
interesting products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Very good (quality and delays)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Very efficient and fast!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
impeccable service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Superb and high quality feet. Very well protected during delivery. I will definitely come back with my eyes closed the next time I need them.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
good respect of the delivery time. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2020
Error in the sending of the order. 3 weeks of exchanges by mail to finally receive the good products. Fast answer to the questions even with commitments almost never held (sending promised the 03/05, then the 06/05, then the 09/05, parcel finally sent the 16/05).
Translated reviews
Response from RIPATON
Hello Mickaël, There was indeed a preparation error during the first shipment and we apologized for it. During this delicate period, the customer service is mostly working from home and communications with the workshop can be difficult, hence the delay in processing after sales service... We do our best with these unusual conditions. We do our best with these unusual conditions. We hope that the feet are suitable for your Ripaton project :-) See you soon, Marie Team RIPATON
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Impeccable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Very explicit site, very easy to find what you are looking for and in the right size!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Order received very quickly. I am really satisfied with my purchase because the feet I ordered are really good quality. I highly recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2020
Good quality of manufacture but after sales service is not listening to the customers.
Translated reviews
Response from RIPATON
Hello Christophe, We have replied to your message. Customer satisfaction is at the heart of our business and we are attentive to feedback. We regret that our response is not up to your expectations. We hope that our feet will satisfy you in your project. Have a nice day, Sincerely yours, Marie Team RIPATON
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Everything was perfect, both the product and the site and delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Very good product! Satisfied with my order!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
arrived quickly in spite of the current context, well packed the site is very well explained one knows exactly what one buys it is very clear and one finds there immediately
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very good, very fast despite the current conditions (confinement)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
This is my second order from Ripaton and the quality is always excellent. In addition, the delivery time is very short
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Despite the lockdown period, excellent communication with customer service! And organized delivery in record time! Thank you Ripaton!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Very satisfied with the product that matches the picture on the website. Good customer contact and fast delivery! I recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Clear, young, well-structured site, which makes you want to browse it. Like other sites, there are some difficulties and differences in navigation between PC and phones/tablets that could perhaps find a solution?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
The quality of the feet I ordered is perfect! See you soon for other purchases :)
Translated reviews
We use cookies for audience measurement and improving user experience.