RIPATON customers consistently praise the store for fast, reliable delivery and careful packaging, with many items arriving quickly and matching descriptions in pristine condition. They highlight excellent workmanship and high-quality finishes across a range of products, noting sturdy materials, elegant design, and careful, thoughtful manufacturing. The customer service and support receive frequent positive mentions, including responsive assistance, helpful guidance, and smooth resolution of issues when they arise. Overall, shoppers describe a strong value proposition with consistent quality, reliable shipping, and professional, attentive service that reinforces loyalty and repeat purchasing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Excellent quality always at the rendezvous, a French manufacture, beautiful parts and a careful and fast sending even in context of covid Do not hesitate one minute to make work this French company of great quality I recommend to 2000%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
The navigation allows you to choose on photos for the design. The plan with the dimensions allows to solve the technical problems of feasibility. We were able to follow the tailoring despite the covid 19 thanks to a very friendly email communication. Quick delivery and reception. Delighted with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
I highly recommend ripaton, serious company, quality products and communication with the team very fluid! Don't hesitate to trust them! I am delighted with my purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Thank you to the commercial gesture of Ripaton for the free delivery because of confinement.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
I gave my coffee table a makeover by keeping only the top table previously repainted and attached the Ripaton legs. The result is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Order received promptly and conforms to specifications
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
interesting products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Very good (quality and delays)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Very efficient and fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Superb and high quality feet. Very well protected during delivery. I will definitely come back with my eyes closed the next time I need them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
good respect of the delivery time. I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2020
Error in the sending of the order. 3 weeks of exchanges by mail to finally receive the good products. Fast answer to the questions even with commitments almost never held (sending promised the 03/05, then the 06/05, then the 09/05, parcel finally sent the 16/05).
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Response from RIPATON
Hello Mickaël, There was indeed a preparation error during the first shipment and we apologized for it. During this delicate period, the customer service is mostly working from home and communications with the workshop can be difficult, hence the delay in processing after sales service... We do our best with these unusual conditions. We do our best with these unusual conditions. We hope that the feet are suitable for your Ripaton project :-) See you soon, Marie Team RIPATON
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Very explicit site, very easy to find what you are looking for and in the right size!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Order received very quickly. I am really satisfied with my purchase because the feet I ordered are really good quality. I highly recommend it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2020
Good quality of manufacture but after sales service is not listening to the customers.
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Response from RIPATON
Hello Christophe, We have replied to your message. Customer satisfaction is at the heart of our business and we are attentive to feedback. We regret that our response is not up to your expectations. We hope that our feet will satisfy you in your project. Have a nice day, Sincerely yours, Marie Team RIPATON
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Everything was perfect, both the product and the site and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Very good product! Satisfied with my order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
arrived quickly in spite of the current context, well packed the site is very well explained one knows exactly what one buys it is very clear and one finds there immediately
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very good, very fast despite the current conditions (confinement)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
This is my second order from Ripaton and the quality is always excellent. In addition, the delivery time is very short
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Despite the lockdown period, excellent communication with customer service! And organized delivery in record time! Thank you Ripaton!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Very satisfied with the product that matches the picture on the website. Good customer contact and fast delivery! I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Clear, young, well-structured site, which makes you want to browse it. Like other sites, there are some difficulties and differences in navigation between PC and phones/tablets that could perhaps find a solution?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
The quality of the feet I ordered is perfect! See you soon for other purchases :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
For once I find a strong and very nice rack Thank you ripaton
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Delivery on time, perfect product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Despite the current conditions. Fast and careful shipping (certificate of manufacture) nice little thank you card! Pleasant this kind of detail!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very good except that for the delivery they do not specify the time it will take ... I was only told that some products could take longer but without specifying if this was the case for my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Very nice French products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
quick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very happy with my purchase, fast shipping and very well packaged, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
very good quality product, very good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very good I recommend!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
In spite of the context related to the Coronavirus, the Order was treated very quickly and the delivery, by a provider other than the Post office, was carried out under a few days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
I asked for advice by phone. Marie helped me. The order and payment were made quickly and the delivery was as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2020
Very good company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2020
Efficient and good products
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