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A
Rating: 5 out of 5
Looking forward to try it out on our new JPK 10.30 and the transport sail from Kiel to Stockholm in april.
Customer reviews of SailProof
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 298 published reviews
Summary of reviews
The online store SailProof is highly regarded for its efficient delivery, with many customers noting quick receipt of their products without any issues. The ordering process is consistently described as smooth and straightforward, contributing to a positive shopping experience. Customers frequently commend the product quality, particularly highlighting the excellent performance of the tablets in various conditions, such as outdoor visibility and resistance to weather elements.
All reviews
P
Rating: 5 out of 5
Sailproof's equipment is of excellent quality. However, we had an issue with our last order. This was resolved without any problem by Sailproof, who quickly exchanged the tablet so that we could have it for our crossing. A very professional and very responsive team that I can only recommend.
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T
Rating: 5 out of 5
Very good gear
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J
Rating: 5 out of 5
Fast delivery. Haven't tested the Sailproof on board the boat yet, but various map and weather software are installed and ready to use. Looking forward to it :-)
X
Rating: 5 out of 5
10" Excellent product, works well in the rain. Raindrops do not shift the Navionics map and you can still navigate with fingers on a wet screen. This is in contrast to the iPad where, despite a waterproof case, raindrops continuously move the map in all directions.
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W
Rating: 5 out of 5
Outstanding company and products. Great customer support. SailProof (not Verizon) was able to solve sim issue in the U.S. Highly recommend.
P
Rating: 5 out of 5
Nora a été très patiente pour m'aider à résoudre mon problème
B
Rating: 5 out of 5
Beautiful product and delivered quickly, I am happy with it. Only I can't find anywhere when I can update to the new version of Android.
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G
Rating: 5 out of 5
Très satisfait. Mention spéciale à Nora de Namur pour son suivi très sérieux du dossier de réparation.
N
Rating: 5 out of 5
EAS bien et satisfait
A
Rating: 5 out of 5
Excellent tablet. Simple intuitive use; I will use it at sea as soon as my boat is launched in April
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J
Rating: 5 out of 5
Livraison rapide et article conforme . J’en suis très content.
M
Rating: 5 out of 5
Always very professional, a sure value. Well done
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J
Rating: 5 out of 5
Thank you for the follow up on the order.
M
Rating: 5 out of 5
Conforme à mes attentes
J
Rating: 5 out of 5
Very good and fast shipping.
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E
Rating: 5 out of 5
tres reactifs tres serviables
A
Rating: 1 out of 5
Boxes arrived open and damaged. Scratches on the tablet. Support relatively unhelpful so far.
Response from SailProof
Hi! You didn't answer our last messages. As said in our answer, and seeing the pic you sent, scratches are not on the tablet itself but on the protective film.You said that something was missing, but didn't confirm which part it could be. Don't hesitate to answer our last message in the ticket platform and we'll happily deal with any problem.
J
Rating: 5 out of 5
Sailproof replaced my battery, even though my warranty period had just expired. Very helpful to deal with and also followed up post sale to check everything was working properly.
J
Rating: 1 out of 5
I received the box open, things are missing and I sent 4 emails and they haven't replied to me
Translated reviews
Response from SailProof
Good morning,
we have responded well, asking you to open a support ticket, you haven't done it. I have retrieved your email and the photos. Unfortunately, the box seems to have indeed opened. From what I see, nothing is missing. I invite you again to open a ticket to ensure good follow-up and not allow a claim to be made at the UPS level.
we have responded well, asking you to open a support ticket, you haven't done it. I have retrieved your email and the photos. Unfortunately, the box seems to have indeed opened. From what I see, nothing is missing. I invite you again to open a ticket to ensure good follow-up and not allow a claim to be made at the UPS level.
F
Rating: 5 out of 5
Product conforms to the order, I recommend this site
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J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
V good tablet
J
Rating: 5 out of 5
So far so good but I have not tested it in the field yet… out on the sea. It’s study and has great battery etc.
R
Rating: 5 out of 5
Awesome company and awesome kit. I have a Sailproof SP08 and it never lets me down with an excellent battery run time. Keep up the good work Sailproof. 😊 Roger
Response from SailProof
Thanks so much for your wonderful review! Never hesitate if any question, we are always there for you.
P
Rating: 5 out of 5
Everything went well
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P
Rating: 5 out of 5
Top responsiveness
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W
Rating: 5 out of 5
Great service!
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A
Rating: 5 out of 5
Good responsiveness
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C
Rating: 5 out of 5
Delivered very quickly. I can't provide any information about the use on the boat at the moment.
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W
Rating: 5 out of 5
I am very satisfied with the purchase and process. A real tablet for use on the boat. Highly recommended.
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F
Rating: 4 out of 5
The tablet is robust and excellent quality. My only wish is that the viewable screen was larger
A
Rating: 5 out of 5
Very well Thank you
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W
Rating: 5 out of 5
Beautiful tablet a bit heavy but not tested yet
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A
Rating: 3 out of 5
All other instrument suppliers included a sun cover. You do not list it as an addition option. Also there should be a choice of extension lead lengths, the ones provided are no where near long enough to get to the nav table. I have had to buy additional lengths.
Response from SailProof
Hi! I'm not sure to understand which kind of "sun cover" you're mentioning (we supply a cover for the screen in option, I don't know any other PC Screens providers who provide a cover; and not all our clients want a cover, that's why it's an option).
Regarding cables, it's not recommended to use longer cables because it reduce the charging capacity. Moreover it's not recommended to charge the tablet in the cockpit, as an open port cancels the waterproofness. In this case, we suggest to choose our models with waterproof charging (supplied with a waterproof charging socket to be installed int he cockpit).
Regarding cables, it's not recommended to use longer cables because it reduce the charging capacity. Moreover it's not recommended to charge the tablet in the cockpit, as an open port cancels the waterproofness. In this case, we suggest to choose our models with waterproof charging (supplied with a waterproof charging socket to be installed int he cockpit).
W
Rating: 5 out of 5
After direct contact with the company has taken place, everything is now fine.
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M
Rating: 5 out of 5
I would still like some information regarding the battery life. Contrary to the specification, the battery lasts about 15-20 hours during navigation (according to the manufacturer's specification, it should last about twice as long).
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W
Rating: 4 out of 5
They were able to add to my order to save me shipping cost.
T
Rating: 5 out of 5
Company that systematically responds to complaint emails and cares about the customer!
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A
Rating: 3 out of 5
Had to buy a second battery at almost $200.00 because bright screen pulls too on the much battery. You can't charge the battery without the tablet. Not the best for sailing in bright daylight. Recommend a couple of cheaper tablets for redundancy.
Response from SailProof
Our spare battery costs $65.23, you paid $118 with the delivery costs from Belgium. Unfortunately, your fantastic president decided to add huge tariffs, we can't be responsible for that...
For the rest, battery life is as advertised (about 6 to 7 hours at 100% brightness), we extensively inform about this on our website because yes, a 1000 nits screen drains a lot of power and you have to take this into account.
For the rest, battery life is as advertised (about 6 to 7 hours at 100% brightness), we extensively inform about this on our website because yes, a 1000 nits screen drains a lot of power and you have to take this into account.