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K
Rating: 5 out of 5
Top notch!
Customer reviews of SailProof
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 317 published reviews
Summary of reviews
SailProof earns praise for reliable, prompt service and clear communication, with several customers highlighting fast delivery, careful packaging, and quick responses that meet deadlines. The store's products consistently align with orders and perform well in demanding conditions, such as strong daylight visibility, easy setup, and dependable navigation functionality on vessels. Customers also appreciate responsive support, helpful pre- and post-sale assistance, and the ability to replace parts or batteries, contributing to a smooth overall experience.
All reviews
A
Rating: 5 out of 5
I received the ordered product very quickly
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G
Rating: 5 out of 5
Very nice product and well assistance pre/post sales
V
Rating: 5 out of 5
Excellent experience. True professionals, always ready to help when there's a problem. A company I recommend with my eyes closed.
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B
Rating: 5 out of 5
Package received quickly without issues
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G
Rating: 5 out of 5
Serious and responsive site. I tested the tablet at sea and in full sunlight, the screen is clearly readable. Strange thing -> the tablet turns on by itself when you plug in the charger while the tablet is off.
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C
Rating: 5 out of 5
in accordance with the order thank you
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J
Rating: 3 out of 5
The item arrived on schedule and everything was in the package. No problem there. However I was irritated that the website automatically assigned me express delivery. I tried to choose normal delivery but this was not available. I was in no hurry for the charger but was forced to pay a lot for this delivery.
Response from SailProof
Hi,
indeed, normal delivery is not available in the UK because the courier company has to manage the customs process and it has a cost, which is higher than the difference with the express shipping.
indeed, normal delivery is not available in the UK because the courier company has to manage the customs process and it has a cost, which is higher than the difference with the express shipping.
W
Rating: 5 out of 5
Fast, competent and straightforward. Thank you
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M
Rating: 5 out of 5
The order experience was very good
O
Rating: 5 out of 5
Service and delivery was exactly as promised. The tablet and mounting were securely packaged, and the tablet was easy to set up. Boat isn't in the water yet so can't comment on performance.
S
Rating: 5 out of 5
5 stars says it all.
J
Rating: 5 out of 5
Perfect, the material, the shipment and any questions are resolved immediately!!
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B
Rating: 5 out of 5
Availability and information before purchase, order, tracking information, package receipt, compliant equipment, installation and use in effective navigation with the SP 10X
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J
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
It's just what I expected. A good product
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P
Rating: 5 out of 5
Everything is perfect with a very good responsiveness to questions.
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N
Rating: 5 out of 5
Excellent quality
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R
Rating: 5 out of 5
All good
A
Rating: 5 out of 5
Looking forward to try it out on our new JPK 10.30 and the transport sail from Kiel to Stockholm in april.
P
Rating: 5 out of 5
Sailproof's equipment is of excellent quality. However, we had an issue with our last order. This was resolved without any problem by Sailproof, who quickly exchanged the tablet so that we could have it for our crossing. A very professional and very responsive team that I can only recommend.
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T
Rating: 5 out of 5
Very good gear
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J
Rating: 5 out of 5
Fast delivery. Haven't tested the Sailproof on board the boat yet, but various map and weather software are installed and ready to use. Looking forward to it :-)
X
Rating: 5 out of 5
10" Excellent product, works well in the rain. Raindrops do not shift the Navionics map and you can still navigate with fingers on a wet screen. This is in contrast to the iPad where, despite a waterproof case, raindrops continuously move the map in all directions.
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W
Rating: 5 out of 5
Outstanding company and products. Great customer support. SailProof (not Verizon) was able to solve sim issue in the U.S. Highly recommend.
P
Rating: 5 out of 5
Nora a été très patiente pour m'aider à résoudre mon problème
B
Rating: 5 out of 5
Beautiful product and delivered quickly, I am happy with it. Only I can't find anywhere when I can update to the new version of Android.
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G
Rating: 5 out of 5
Très satisfait. Mention spéciale à Nora de Namur pour son suivi très sérieux du dossier de réparation.
N
Rating: 5 out of 5
EAS bien et satisfait
A
Rating: 5 out of 5
Excellent tablet. Simple intuitive use; I will use it at sea as soon as my boat is launched in April
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J
Rating: 5 out of 5
Livraison rapide et article conforme . J’en suis très content.
M
Rating: 5 out of 5
Always very professional, a sure value. Well done
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J
Rating: 5 out of 5
Thank you for the follow up on the order.
M
Rating: 5 out of 5
Conforme à mes attentes
J
Rating: 5 out of 5
Very good and fast shipping.
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E
Rating: 5 out of 5
tres reactifs tres serviables
A
Rating: 1 out of 5
Boxes arrived open and damaged. Scratches on the tablet. Support relatively unhelpful so far.
Response from SailProof
Hi! You didn't answer our last messages. As said in our answer, and seeing the pic you sent, scratches are not on the tablet itself but on the protective film.You said that something was missing, but didn't confirm which part it could be. Don't hesitate to answer our last message in the ticket platform and we'll happily deal with any problem.
J
Rating: 5 out of 5
Sailproof replaced my battery, even though my warranty period had just expired. Very helpful to deal with and also followed up post sale to check everything was working properly.
J
Rating: 1 out of 5
I received the box open, things are missing and I sent 4 emails and they haven't replied to me
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Response from SailProof
Good morning,
we have responded well, asking you to open a support ticket, you haven't done it. I have retrieved your email and the photos. Unfortunately, the box seems to have indeed opened. From what I see, nothing is missing. I invite you again to open a ticket to ensure good follow-up and not allow a claim to be made at the UPS level.
we have responded well, asking you to open a support ticket, you haven't done it. I have retrieved your email and the photos. Unfortunately, the box seems to have indeed opened. From what I see, nothing is missing. I invite you again to open a ticket to ensure good follow-up and not allow a claim to be made at the UPS level.
F
Rating: 5 out of 5
Product conforms to the order, I recommend this site
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