★★★★★
based on 249 reviews published
Latest customer reviews
Despite a long wait, the tablet was delivered with little gifts. Many thanks
Excellent after-sales service
The tablet is ok.If you use a wifi transponder with ais and gps you have to turn of the internal gps of the tablet. Now it is working well
Everything conforms
*****
Fine
The order went well and the product is as I expected.
Professional
I am a professional skipper, looking to Sailproof for a professional, sailing-specific and alternative support to the conventional I-Pad. I am currently communicating with the support team because of some anomalies regarding the battery and the Gps: I can say that although initially these anomalies have weakened my pleasure of having finally found the tablet tailored for sailors, the cooperation and willingness' to solve the problem that the Sailproof team is demonstrating is proving to be excellent. It's not a given to find a company so willing to help the customer. I have confidence that we will solve the anomalies found and pleasure, as soon as the problem is solved, to be able to use this innovative product for sailing, which was previously missing in the market.
Order conforms, shipment on time. Everything is perfect!
It records my track but more often than not it does not show my current speed . For the money not impressed.
I'm a bit astonished that you never opened a support ticket about this. Moreover, I'm not sure that this issue is due to the tablet itself. Could you open a ticket on our support page and we'll come back to you asap?
Perfect shaving
Reliable supplier
Very sturdy and reliable
Works great but the battery does drain rather fast
Found the Sailproof team to be very accommodating. Bought a 10” tablet. Had an intermittent problem with it not maintaining a WiFi connection, but they got back to me and after several sets of correspondence, the problem seemed to resolve itself. The tablet is good and I use it in conjunction a partner of theirs, SavvyNavvy which you can get 50% off their Elite Subscription. I also bought the Rokk tablet mount which I mounted on a bock on top of my sliding canopy and which holds the tablet steady. Good clear image from the tablet. I recommend Sailproof.
Excellent, my tablet works very well with the Boating software and I can enter all the boat's information: AIS, depth, speed, etc.
Well cared for and shipped quickly
I'm happy with the ruggedized shelf, but my only regret is that there's no system for attaching it to a vertical panel. So I did it myself.
No way of getting advice despite my requests
we responded to your request within 24 hours. We then emailed you again because you hadn't reacted and said you hadn't received anything. We therefore sent you our reply again. I don't know what more we can do... It's always a good idea to check your spam folder and, if there are any concerns, whitelist our address.
I received the wrong tablet, got offered a discount and kept what I received. The tablet has issues with battery overheating. Not resolved yet. When using polarized sunglasses, you can't see anything on the screen.
we never received an answer to our last message. We asked you to do some check regarding overheating (as it is possible that a message is displayed under certain conditions, but till 60˚c, our tablets will never shut down) and were waiting for your answer before going further.
Regarding polarized sunglasses, it's not right to say that you can't see anything. You can see it in landscape, but not portrait mode, as very often with LCD screens. Anyway, we were ready to offer you to change for our new model which is fully compatible with polarized sunglasses; but, as said, we were waiting for your answer first.
Jean-Michel
Great, good readability even in sunlight. I just regret the Android system, which I really don't like.
Good products. Delays respected
Jean-Michelle was very helpful, even through the difficulties of communicating overseasÉhe was greatÉ the product seems excellent and the delivery was timely. I did try to activate the offered protection program, but when I tried it did not give an option for selecting the United States. That was the only disappointment. As I understand it, that has nothing to do with sailproof..
Dispatched very promptly and used a courier that allowed me to reschedule the delivery to a day when I was in.
Customer service oriented. Questions are answered quickly and well
Perfect 10-inch Android tablet with top mounting solution
Communication, honesty, quick shipping. What could they do better? Customer service doesn't get any better
Hello, a question, and an answer from the SailProof team who gave me the troubleshooting solution about my tablet. Thanks again for your responsiveness, and the commercial gesture.
Fast and efficient. Excellent product.
I had some difficulties with an International payment but Jean-Michel was very patient and it all worked out in the end!
Very helpful and responded quickly to all inquiries
Quick start-up and easy handling
Fast delivery
Fast shipping, correct packaging and product as described + goody in the parcel!
A trusted brand, products selected for their quality and excellent nautical applications. We particularly recommend the SP08 tablet, which is always with us!
Everything was perfect: contacts, packaging, product quality. Really very satisfied!
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Perfect
Fast delivery, swift response to a question and very nice tablet