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A
Rating: 5 out of 5
Compliant with the description and very fast delivery
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Customer reviews of Selfpackaging
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews
Summary of reviews
Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.
All reviews
A
Rating: 5 out of 5
I ordered matchbox-style boxes, with 1 teal blue module and the other kraft, the colors were consistent with the visuals. The assembly is not super quick, but the quality is there. Just a 2-day delivery delay from UPS.
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A
Rating: 5 out of 5
Intuitive
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A
Rating: 4 out of 5
Hello, Small remark, not about the quality of the products, but about the packaging of the products. We order cardboard products that are not sufficiently protected and cushioned, resulting in the corners being creased. Too bad, because after that the folds are more complicated with a less beautiful result. Thank you
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A
Rating: 4 out of 5
A bit of confusion with the site pages for returns otherwise quite faithful to the images
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A
Rating: 5 out of 5
Easy navigation, clear, easy to find information.
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A
Rating: 5 out of 5
Fast, good quality and even a few extra copies in case of breakage during assembly!!
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A
Rating: 5 out of 5
Fast delivery and in accordance with my order, sturdy package arrived in perfect condition. Thank you very much!
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A
Rating: 5 out of 5
Very fast delivery 5 working days
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A
Rating: 5 out of 5
Already a customer, never disappointed ^^ The site is pleasant and intuitive I recommend!
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A
Rating: 5 out of 5
Efficient, fast, careful service I will reorder
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A
Rating: 5 out of 5
No problem
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A
Rating: 5 out of 5
Delivered quickly.
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A
Rating: 5 out of 5
Perfect, nothing to say, many extra boxes!
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A
Rating: 5 out of 5
Very good choice among wonders!
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A
Rating: 5 out of 5
Fast service, easy layout and a wide choice of formats
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Super products, I am delighted! Fast delivery, careful packaging and even 2 extra boxes offered in my package in case of a defect on one of the boxes. I will reorder for my professional activity and test the customization.
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A
Rating: 3 out of 5
Damaged carton and unusable products sample product too expensive
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Response from Selfpackaging
Hello Elise, Thank you for your feedback. In case of deterioration of the packaging during transport, please send us an email informing us with the corresponding photos so that we can send you new ones. Furthermore, the price of the samples will then be refunded to you in the form of a discount voucher valid for 1 year on our site. I will contact you in parallel to send me photos of the received samples. Best regards. Christelle.
A
Rating: 4 out of 5
Correct
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A
Rating: 5 out of 5
custom-made to pack my products
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A
Rating: 5 out of 5
The products correspond to the new colors and quality. Super products and I would not hesitate to recommend you! Very fast service and delivery. Thank you
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A
Rating: 3 out of 5
Not very ergonomic for creating the visual with printing. System not yet perfected and imprecise
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A
Rating: 4 out of 5
The boxes are nice, the quality-price ratio is also good.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very easy!
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A
Rating: 5 out of 5
A lot of choices on the site, reasonable prices, fast shipping, careful packaging.
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A
Rating: 5 out of 5
Always impeccable service and also a very attentive customer service!
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A
Rating: 5 out of 5
As with my previous orders, perfect
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A
Rating: 5 out of 5
Easy to use, a lot of choices.
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
super good
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A
Rating: 4 out of 5
Nothing to say about the order itself, but the delivery service leaves much to be desired. I had to pick up my order at a relay point even though I requested to be delivered, and I stayed home all day to receive the delivery. The delivery person didn't even bother to ring/call.
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A
Rating: 5 out of 5
Simple and fast!
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A
Rating: 5 out of 5
Great service.
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A
Rating: 1 out of 5
I ordered a sample in the color GRASS GREEN and received a RED sample. When I made the complaint by email, the response was that the samples were sent in the color that was in stock and 'which can be any color' (sic). In this case, why offer a choice of colors when placing the order? While I requested in my complaint email that a GREEN sample be sent to me, I was told: 'I am sorry but we cannot send you this sample in red.'
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A
Rating: 5 out of 5
Always very good as usual.
I recommend.
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I recommend.
A
Rating: 5 out of 5
Perfect. The order was received well and rather quickly. Packed with care. They even include a few extra copies. Really delighted.
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A
Rating: 5 out of 5
Clear site, perfect for micro businesses (small quantities)
+++ for the availability of advisors, it's very reassuring
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+++ for the availability of advisors, it's very reassuring