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A
Rating: 5 out of 5
Very good
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Customer reviews of Senup
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 026 published reviews
Summary of reviews
Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.
All reviews
A
Rating: 4 out of 5
Thank you for the good service.
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A
Rating: 5 out of 5
Hello, order made by phone, very pleasant reception, quick order taking, preparation, shipping, availability of items. Very satisfied. Crlt.
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S
Rating: 5 out of 5
Very satisfied, impeccable service, fast delivery I recommend
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M
Rating: 5 out of 5
Very responsive, I recommend. It's a pity that you subscribe to a newsletter but you never receive any information, promotion, etc...
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A
Rating: 5 out of 5
Very good, impeccable service, fast and attentive to your remarks for information I recommend!
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A
Rating: 5 out of 5
very attractive prices on the undersheets
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J
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
Ottimo prodotto
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M
Rating: 5 out of 5
excellent service
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G
Rating: 5 out of 5
Very good telephone contact
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A
Rating: 5 out of 5
Nothing to say except that ordering is easy and delivery is fast.
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Z
Rating: 5 out of 5
Super site very effective and which answers our requests and questions. Loyalty is always rewarded with them. I strongly recommend. Continue like this
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M
Rating: 4 out of 5
easy to use site - timely delivery
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P
Rating: 5 out of 5
SupeR easy fast
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G
Rating: 5 out of 5
I am satisfied since my first order and until the delivery which is fast.
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E
Rating: 5 out of 5
Everything is perfect
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E
Rating: 5 out of 5
Clear and easy to order website. Attractive prices. Worth to be known.
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F
Rating: 5 out of 5
Friendly reception and serious consideration
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R
Rating: 5 out of 5
The kindness of the person on the phone once a month she gets used to my voice great
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B
Rating: 5 out of 5
Everything was perfect! As usual.
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A
Rating: 5 out of 5
Molicare "Retangular" Insert Maxi 60x15 ist ein sehr gutes Produkt. Diese Vorlage hällt die Nässe besser ab. ich kann es nur weiter empfehlen
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L
Rating: 5 out of 5
Very fast super heater
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A
Rating: 4 out of 5
The order comes quickly enough, but the people who deliver, these not its, we give an address of delivery, and take not even the trouble to ring, and we must move to recover the order.
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A
Rating: 5 out of 5
The service is great but the website could be improved : not very user-friendly
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A
Rating: 3 out of 5
not enough choice of different products
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A
Rating: 4 out of 5
Excellent value for money.delivery to be reviewed:Package abandoned in a corridor of the residence.
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A
Rating: 5 out of 5
As usual impeccable?
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C
Rating: 5 out of 5
I was able to track and receive the order delivered by GLS, this very fast and friendly.
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T
Rating: 5 out of 5
Delivery in 24h, it's great
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A
Rating: 5 out of 5
No problem - Fast and complete delivery
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T
Rating: 5 out of 5
No problem, maybe a small improvement on the payment confirmation.
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D
Rating: 5 out of 5
Order preparation and fast delivery in 24 hours
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Y
Rating: 5 out of 5
Easy to order on the site. Fast delivery. Always satisfied with my purchases.
f
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f
A
Rating: 5 out of 5
Hello, I would like to thank you all for the order I placed this month. The product is still interesting and especially for a more affordable price than through other means.
So it remains a good thing, to have discovered it with SlartLifetime and a mention of satisfaction is brought for the fast and efficient delivery.
Best regards.
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So it remains a good thing, to have discovered it with SlartLifetime and a mention of satisfaction is brought for the fast and efficient delivery.
Best regards.
A
Rating: 5 out of 5
very good nothing to say
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E
Rating: 5 out of 5
Nice site, easy to order, great choice of payment and delivery methods
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M
Rating: 5 out of 5
Wide range of products at interesting prices. Fast delivery.
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A
Rating: 1 out of 5
I was happy with everything except the delivery. On my order, I wrote not to deliver my package on Tuesday (absent) but on Wednesday or Thursday. DPD came on Tuesday (!!!!), left a paper with NO indication. Searching on mail, I finally found that it was dropped off at Gourmet, ch de Philippeville. There was no 2nd presentation as indicated on the site when ordering. The package is very large, I am 76 years old and had to transport it myself, so as far as delivery is concerned, my grade is *, which is very bad. I have to blame DPD. For the rest, my note is 5 *.
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Response from Senup
Hello Sir, Thank you for taking the time to tell us about your experience with our Senup store. I am sorry to read that your delivery did not go as you would have liked. However, I would like to draw your attention to the fact that it is not possible to choose a day for the delivery. You should assume that when you place an order (and the products are in stock and available), your order is automatically delivered on the next working day. If you did not want to be delivered on Tuesday, the solution would have been to place your order on Tuesday for a delivery on Wednesday, for example. Unfortunately, the carrier cannot be held responsible for the delivery failure because your address was included in their Tuesday round. In case of absence, the parcels are indeed automatically deposited in a relay point.
For the rest, we are delighted to read that you are satisfied with the service offered on our store and we are at your disposal for any further information.
Sincerely, Stefania Customer Service Senup
For the rest, we are delighted to read that you are satisfied with the service offered on our store and we are at your disposal for any further information.
Sincerely, Stefania Customer Service Senup
A
Rating: 5 out of 5
Competent service and very fast delivery
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