Customer reviews of SomniShop

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 1 015 published reviews

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

All reviews

B
Brendan S.
Rating: 4 out of 5
Prompt delivery , no fuss
C
Chris
Rating: 5 out of 5
Everything came through as ordered
C
Craig M.
Rating: 5 out of 5
Brilliant service. I bought a pillow from Somnishop which was delivered to the UK very promptly.
Would recommend this product to any one with snoring/ sleep apnea issues. Early days but so far my snoring has decreased by over 60% according to my snore lab app. Excellent service. Excellent product.
V
Vasile G.
Rating: 1 out of 5
The guard was somehow difficult to mould, they don't say if not hot enogh, will not mould on your teeth. If too hot, it burns your tongue and gums. After several tries, it moulded better. But this doea not relieve from snoring at all, test and confirmed by my partner, with video recording.
C
Charlie C.
Rating: 3 out of 5
The shopping experience, from the UK, is poor. Customer service unhelpful, long delivery times. Unexpected taxes. Good product though.
H
Helen
Rating: 5 out of 5
Courier did not attempt to deliver my order. SomniShop UK sorted it without any fuss. Brilliant company
B
Brigitte
Rating: 5 out of 5
Great service - fast delivery, items as advertised. Will definitely order from this company again.
S
Sulaimon
Rating: 5 out of 5
Item as described. Thanks
R
Robert F.
Rating: 5 out of 5
Great ser
H
Hasan E.
Rating: 5 out of 5
Takes a little time to arrive but perfect quality service, thank you
G
Greg L.
Rating: 5 out of 5
Excellent, effective products. And excellent customer service when I needed to contact them
H
Helen P.
Rating: 4 out of 5
Product and price really good but tracking is terrible. Had to contact supplier to be told it was in customs waiting to clear and any further charge would have to be paid, still checked daily with no further information and it just arrived. Maybe a tweak in the shipping info
T
Ted G.
Rating: 5 out of 5
All around good service!
H
Hugh T.
Rating: 5 out of 5
Although my order took some time from Germany to the Uk I was kept infomed of progress and there were no surprises.
C
Chris P.
Rating: 5 out of 5
Great service and pricing, especially postage.
H
Henry M.
Rating: 5 out of 5
Great quality and fast delivery
R
Roger P.
Rating: 1 out of 5
The Somnipack, T shirt with inflatable support is not suitable from an Osteopathic point of view. If you are asleep and roll on to the pack the pack is not supportive enough and should be longer. Support needs to be the lenth of the spine otherwise the muscles are not relaxed when asleep, and will cause headaches and back pain. This has been my experience. On a good point the quality of the material used for the T shirt is very good.
D
DR78!
Rating: 2 out of 5
Quality product but it didnt work for me, I took a gamble after using cheaper products for years. Unfortunatly because the product didnt allow me to breath through my mouth I couldnt use it. I asked SomniShop for a replacement prodcut but was told I would have to buy a alternative again, I was offered a very small discount but not enough to get me to spend another £100 + pounds so have had to reorder a cheaper alterntive from a different company that I know works. Real shame as the quality of the product was good and I would have been a loyal customer to Somnishop for years if they had been a bit more accomodating with providing a replacement or giving me a meaninful discount. These products are not cheap so it has been a costly experience on a product i could not use.
M
MarkG
Rating: 5 out of 5
Excellent service
T
Tim
Rating: 5 out of 5
The mask that I wanted delivered promptly from Germany at a good price
A
Alistair O.
Rating: 5 out of 5
Reasonably priced and prompt delivery
T
Tomas S.
Rating: 5 out of 5
acceptable price and send to EU
R
Ruth H.
Rating: 5 out of 5
The correct product arrived promptly. Thank you
M
MARLON G.
Rating: 5 out of 5
Im notsure what i bought from this shop as ive bought a few things over the last few months from different shops but everything i have received has been very good quality. If it was the PRADA sunglassess yes they where great 100% original and got them for £325 instead of £550 so barging i allso bought a few pairs of the so called best ear plugs in the world for my girlfriend as i snor i bought them from bolston very expensive ear plugs and when they came they had changed the design of last time i bought them so the actual quality at keeping noise out has hone down. And the other things ive bought i bought for years so these are the only 2 products i can think of there both good
J
John K.
Rating: 3 out of 5
very long delevery time
A
Andrew B.
Rating: 5 out of 5
Great service and item was received very quickly. Very pleased.
A
Alun A.
Rating: 5 out of 5
Delivered bang on time, all in good order. I've been trying the product for the past few weeks and it seems to be working, albeit I'm now whistling through my nose, which is an improvement on my roaring (snoring)!! I'm certainly sleeping better!!
Y
Yuriy P.
Rating: 5 out of 5
Greit service
H
Helen
Rating: 1 out of 5
The product does not work. Neither mouthpieces fit, and so snoring continues. The company would not give money back, even though the product does not work. Disappointed.
R
Roy W.
Rating: 5 out of 5
Fast delivery thankyou
J
José L.
Rating: 5 out of 5
Fast delivery, my order came on time. Thank you.
N
Nice P.
Rating: 5 out of 5
Good prompt service
B
Brian
Rating: 5 out of 5
Great service, a really good price, quick delivery, A1+++++ many thanks
J
Josephine H.
Rating: 5 out of 5
Top service
N
Noel K.
Rating: 5 out of 5
Very good to deal witlh
M
Michelle
Rating: 5 out of 5
Easy website to navigate, competitive prices and delivery within timeframe
T
thevicster82
Rating: 4 out of 5
Better price than in the UK, however I wasn't expecting customs charges of £58 on top of my order.
C
CHI K.
Rating: 5 out of 5
Fast & Very good quality.
R
Roberto A.
Rating: 5 out of 5
Thanks
M
Mihaita P.
Rating: 5 out of 5
E ok foare bun