Customer reviews of SomniShop

8,6 /10

Based on 3 020 published reviews

5 1 962 65% 4 591 20% 3 147 5% 2 93 3% 1 227 8%

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

All reviews

Edgard K.

Published on 26/11/2019 à 18h04

good service

Translated reviews

Jacqueline B.

Published on 26/11/2019 à 13h07

Great service. Goods always received promptly without damage.

Translated reviews

Eric T.

Published on 26/11/2019 à 12h50

I have not received the product

Translated reviews

Davide C.

Published on 26/11/2019 à 07h27

good timing

Translated reviews

Kees V.

Published on 23/11/2019 à 11h03

Good service

Translated reviews

Stephen P.

Published on 21/11/2019 à 14h26

Very satisfied

Translated reviews

Edwin D.

Published on 21/11/2019 à 11h40

good price/quality ratio and fast delivery

Translated reviews

Jany B.

Published on 20/11/2019 à 17h20

Very good product fast delivery

Translated reviews

Jw V.

Published on 20/11/2019 à 07h36

Beautiful linen goods for sale

Translated reviews

Pascal C.

Published on 19/11/2019 à 12h23

Fast delivery, quality product that perfectly meets the need

Translated reviews

Roland L.

Published on 19/11/2019 à 11h24

For its speed of delivery and the conformity of the order

Best regards

Translated reviews

Gilbert G.

Published on 19/11/2019 à 11h07

OK perfect

Translated reviews

Ron B.

Published on 17/11/2019 à 17h16

received what I ordered

Translated reviews

Myriam T.

Published on 13/11/2019 à 13h01

Delivery made within the deadlines and with no additional costs

Translated reviews

Carolina K.

Published on 13/11/2019 à 07h50

No special issues, so I have no experience with any problems

Translated reviews

Lucile D.

Published on 12/11/2019 à 12h27

Top delivery and speed of dispatch

Translated reviews

Alexia G.

Published on 12/11/2019 à 11h26

The prices indicated on the online store mention 'VAT Included'. However, Swiss VAT and customs fees were charged in addition at customs and had to be paid upon receipt of the package. Otherwise, delivery was made on time despite the customs procedure and quality products.

Translated reviews

Regis R.

Published on 10/11/2019 à 20h01

I recommend, according to the postman the address was not correct the first time.

Translated reviews

Response from SomniShop

Hello Sir,

We regret to note that your experience with SomniShop did not meet your satisfaction.
Your package was returned to us by the Post a few days after your order on August 26, and our follow-ups by email went unanswered from your side.

We hope that your order will reach you at its destination. It should arrive within 3 to 5 working days.

We remain at your disposal,

Best regards,

The SomniShop team

Martin B.

Published on 07/11/2019 à 18h13

no problems

Translated reviews

Robert P.

Published on 07/11/2019 à 11h05

My question regarding the status of a delivery was answered almost immediately; the additional information was relevant and correct.

Translated reviews

Darryl D.

Published on 05/11/2019 à 16h13

Cannot track my item on their tracking website with the number provided. List my item as: "not found"

Translated reviews

R G.

Published on 05/11/2019 à 11h10

Fast delivery as promised!!!

Translated reviews

Chloé W.

Published on 03/11/2019 à 18h26

She had the product recommended by my ENT and at a good price lower than others. Received by post quickly.

Translated reviews

A V.

Published on 02/11/2019 à 14h08

Fast, clear and organized

Translated reviews

Rose M.

Published on 01/11/2019 à 17h41

The ordered item met my expectations. Fast delivery.

Translated reviews

Gordon M.

Published on 01/11/2019 à 12h28

Product did not yet arrive. Why??

Translated reviews

Response from SomniShop

Dear customer, we've shipped your order the very next day. Please take into account that we ship from Germany and that a delivery to Australia usually takes up to 10 business days. Your order should arrive this week, if not then please contact our customer service.

Team SomniShop

Eric G.

Published on 01/11/2019 à 09h41

impeccable price, fast shipping: that's what I asked for

Translated reviews

Tonnie P.

Published on 31/10/2019 à 19h49

I was kept informed from A to Z

Translated reviews

Theresia S.

Published on 30/10/2019 à 12h58

Clear and organized and not good money back guarantee.

Translated reviews

Wina M.

Published on 29/10/2019 à 15h28

Everything delivered quickly and well

Translated reviews

Martin V.

Published on 29/10/2019 à 11h54

Fast delivery and good quality

Translated reviews

Pritam D.

Published on 29/10/2019 à 11h52

improve on tracking

Translated reviews

John T.

Published on 28/10/2019 à 01h07

Efficient service

Translated reviews

Frank K.

Published on 27/10/2019 à 07h34

The sleep shirt was delivered promptly. But it does not meet expectations. The roll on my back shifts to the side so I still sleep half on my back. Too bad!

Translated reviews

Response from SomniShop

Dear customer, thank you very much for your information. We are sorry that the sleep shirt does not help sufficiently. For good functioning, it is important to have a good fit, the shirt must lie on the skin. You may benefit from a smaller shirt, you can also order this separately from us. For questions, please feel free to contact our customer service.

Paul N.

Published on 24/10/2019 à 12h01

good pricing and speedy delivery

Translated reviews

Bernard D.

Published on 24/10/2019 à 00h35

If the instructions were in English it would be good

Translated reviews

Raymond B.

Published on 17/10/2019 à 10h53

I got what I ordered

Translated reviews

Michaël

Published on 17/10/2019 à 09h10

Delivery time is long, could be faster.
Products come from Germany, maybe use another shipping method.

Translated reviews

Eric V.

Published on 16/10/2019 à 13h41

Shipping was fine

Translated reviews

Harold K.

Published on 15/10/2019 à 14h01

Had good communications when my package was delayed during the shipment.

Translated reviews