Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
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Sebastien E.
Rating: 3 out of 5
I'm not sure if this is a good idea or not, but I'm sure it's a good idea.
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Response from SOSAV
Hi Sebastien, Thanks for your comment :-) The iPhone SE screen disassembly guide (available here https://www.sosav.fr/guides/mobiles/iphone/iphone-se/ecran-complet-assemble/) indicates in step #8 the following information: Use the nylon spatula to disconnect the cable that manages the front camera / secondary microphone / internal speaker & proximity sensor assembly. Please do not hesitate to contact our team for any additional information or if you need assistance! Very nice day to you. Sincerely, The SOSav.Fr Team
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GEOFFREY D.
Rating: 5 out of 5
works perfectly even surprised that for the price it's a real iphone part so perfect even if it's recuperated parts, ecology says thank you too.
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Jean Pierre L.
Rating: 5 out of 5
The product arrived well and corresponded to the request.
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Jenny W.
Rating: 1 out of 5
I received a message a few days after ordering that the item was sold out. I am waiting for a refund and will not order from this site again. 1st and last time.
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Response from SOSAV
Hi Jenny, Thank you for your message and we are sorry to hear about this news :- / Nevertheless, your order is listed as having been shipped as of 11/30/2020 by untracked letter, as per your request. It seems that you have not contacted our customer support about this yet. In order to remedy the situation quickly, we invite you to simply contact us at [email protected] without hesitating to recall your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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Elodie G.
Rating: 5 out of 5
I'm very happy with the service and the product. I will definitely recommend your site to others.
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Laurent S.
Rating: 4 out of 5
Order conforms, good delivery tracking
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Celine B.
Rating: 5 out of 5
Attractive prices and very fast delivery
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Michel D.
Rating: 5 out of 5
Very satisfied
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herve G.
Rating: 4 out of 5
R.A.S
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Thomas T.
Rating: 5 out of 5
Order received quickly, well packaged
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jonathan C.
Rating: 1 out of 5
I ordered a Honor 9 battery and received a Honor 9 LIT battery. I had to contact the after sales service and they confirmed that the right battery had been sent to me.... more than 6 months later and still no battery and even less news from the seller about their mistake.
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Response from SOSAV
Hello Jonathan, We are sorry to see that this new after-sales order has still not reached you. It seems that you have not yet contacted our team regarding this new shipment dated August 14th which was never received. Do not hesitate to contact us at [email protected] if you have any questions about a pending order, our team will be happy to help you :-) For your information, our team has registered the shipment of a third battery today, which should arrive soon. Have a nice day ! Sincerely, The SOSav.fr Team
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said R.
Rating: 5 out of 5
parts in conformity fast delivery what more can I ask for :)
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Bruno R.
Rating: 4 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
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damien F.
Rating: 4 out of 5
I had ordered several parts including a terroir for mini -sim card for iPhone 6. I had the bad surprise to receive it all twisted. I had to straighten it. Too bad it was not protected like the other parts in a small piece of rigid cardboard.
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SERGE M.
Rating: 5 out of 5
Almost perfect for my part. If the packaging and is neat, and shipping very very fast, where the bottom hurts, is the prices charged. Apart from this last point I am fully satisfied, the search for spare parts according to its smartphone is extremely simple
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Denis H.
Rating: 5 out of 5
Perfect service
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Frederic V.
Rating: 5 out of 5
Fast shipping, careful packaging.
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Bertrand D.
Rating: 1 out of 5
The site is very good but the product information is bad : I ordered an accessory for my Dyson CY27 vacuum cleaner, the part was supposed to be compatible with CY27, it is not. I will certainly change my mind once the free return is done and I will find the right part number on the website. I will thank the customer service if they could help me find the right part!
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Response from SOSAV
Hello Bertrand, We thank you for your message and we are sorry to hear about this news :- / Our team has just answered your message and proposed several solutions about this incident. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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VINCENZO A.
Rating: 5 out of 5
Great Packaging Everything matches the description and the picture
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Grégory V.
Rating: 5 out of 5
The part ordered (Iphoen 6S internal speaker) is perfectly compatible and works very well. The delivery was very fast.
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cynthia C.
Rating: 4 out of 5
service impeccable
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Etienne S.
Rating: 5 out of 5
Battery replaced thanks to the corresponding tuto, iPhone resurrected
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NICOLAS L.
Rating: 5 out of 5
Fast and compliant
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Alexandre H.
Rating: 5 out of 5
Product received very quickly. Thank you very much
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delphine H.
Rating: 5 out of 5
I was very pleased with the service and the quality of the product.
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Carole N.
Rating: 4 out of 5
good transaction
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Virginie C.
Rating: 5 out of 5
Super bien
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somprou F.
Rating: 1 out of 5
I have received half of my order
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Response from SOSAV
Hello Frederic, Thank you for your message and we are sorry to hear about this information. It seems that you have not yet contacted our team regarding this packaging incident. In order to start the handling of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] in order to take stock of what you have received and what you are missing: our team will be happy to help you :-) Have a great day! The SOSav.fr team
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Jean louis C.
Rating: 5 out of 5
No worries
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Jean Michel L.
Rating: 5 out of 5
Good product Fast shipping
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Patrick A.
Rating: 1 out of 5
Extremely disappointed. My order, a tempered glass protective window for smartphone was delivered today, 10 days after its shipment. The product, packed in a soft bubble wrap, with no indication of fragility, arrived broken. This underlines a lack of respect for the product, and the customer. This is not worthy of a professional trader.
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Response from SOSAV
Hello Patrick, We thank you for your message and we are sorry to learn about this delivery incident :- / In order to remedy the situation quickly, we invite you simply to send a photo of the part received directly to your customer support at [email protected] without hesitating to recall your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The SOSav.Fr Team
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Thierry P.
Rating: 2 out of 5
The advertised description of the product does not conform to the product delivered. This company must be more precise and above all fair in describing the product it delivers.
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Response from SOSAV
Hello Thierry, We are sorry to see that your order does not offer you complete satisfaction. Here is the information we provide on the product sheet you ordered: Features: Capacity: 4400 mAh Voltage: 10.8- 11 V Number of cells: 6 Reference: VGP-BPS35 Compatibility: Sony Vaio Fit 14E Quality: The Sony BPS 35 battery is an original battery. Our team apologizes if this lacks precision. It seems that you have not yet contacted our team about this battery. We invite you to contact us by e-mail at [email protected] in order to make the point together on this order. Have a nice day! The SOSav.com team
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Pierre N.
Rating: 5 out of 5
Very good site, the battery I replaced on my MacBook works very well
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PHILIPPE M.
Rating: 4 out of 5
ras.
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Elena M.
Rating: 5 out of 5
Fast and efficient
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Laurent C.
Rating: 5 out of 5
Simple, fast, efficient. Good quality batteries, my 2 phones have been given a new lease on life. Thank you SOSAV.
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Charlene L.
Rating: 5 out of 5
I was able to change a part of my phone very quickly and easily thanks to the very well done explanations and the speed of delivery
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Didier B.
Rating: 5 out of 5
Product received quickly. good product
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Rémi G.
Rating: 4 out of 5
Everything matches my expectations except the screen which does not have the same characteristics as the original one (the black is not as black as an apple screen.).
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Philippe G.
Rating: 5 out of 5
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