/10
★★★★★
based on 26602 reviews published
★★★★★
based on 26602 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
1. It wasn't specified that battery stickers were supplied, so I bought extra for nothing 2. The battery connector is almost 1mm too long, preventing it from being clipped into the socket provided. As a result, the plug on the battery side is dead. This is the first time I've been unable to fit a battery.
Ambroise F.
purchased on 12/09/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
Wrong product sent
Delphine S.
purchased on 31/08/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
The battery heats up a lot and doesn't hold a charge. To give you an example, it holds a charge for about 2h30, which is ridiculous.
Benoit B.
purchased on 15/08/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
Satisfied
Roland J.
purchased on 22/08/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
Unfortunately I never received my order
Marie-francoise L.
purchased on 11/08/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
Received via recorded delivery, equipment received broken
Vladimir P.
purchased on 01/08/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
The product does not correspond at all to the description. The battery doesn't fit at all and the connector is on the wrong side... Thank you for wasting my time.
Julian F.
purchased on 19/07/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
Battery not compatible. Not recognized by iPhone 8
Ludovic O.
purchased on 08/07/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
Looking at the tutorial, it's easy, but I was almost there and a tablecloth broke, so I had to repair it.
Henri A.
purchased on 09/07/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
Connector doesn't fit - can't be connected to the tablecloth
Lucien D.
purchased on 06/07/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
1
/5
★☆☆☆☆
I'm missing an item in my order
Stephane G.
purchased on 20/04/2024
Translated review
1
/5
★☆☆☆☆
Battery received faulty, inflated, awaiting service for return and exchange procedure
Jean Michel V.
purchased on 29/02/2024
Translated review
Answer from SOSAV
Hello,
We're waiting for you to contact us on the website about this matter.
Best regards Etienne.
We're waiting for you to contact us on the website about this matter.
Best regards Etienne.
1
/5
★☆☆☆☆
Very professional SOSAV with fast shipping. However, I would not recommend the screen I bought. After the change, I notice that the screen doesn't always respond and freezes for a few seconds several times a day.
Yoan A.
purchased on 07/02/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
1
/5
★☆☆☆☆
Average, One item missing from my order during delivery. Urgently needed this battery. A pity.
Dornon G.
purchased on 12/02/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
1
/5
★☆☆☆☆
After 24h of use, the screen is no longer touch-sensitive.
Eli H.
purchased on 26/01/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
1
/5
★☆☆☆☆
Faulty screen and no customer service
Jean-christophe T.
purchased on 06/01/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
1
/5
★☆☆☆☆
I didn't receive the TRIWING Y2,0 screwdriver in my Universal Tool Kit, so I can't replace the MicroSD drive in my NINTENDO SWITCH.
Christian H.
purchased on 12/06/2023
Translated review
Answer from SOSAV
Salve,
Se è questo il caso, la preghiamo di fare la sua richiesta online nella sezione contatti.
Grazie mille.
Grazie a voi.
Se è questo il caso, la preghiamo di fare la sua richiesta online nella sezione contatti.
Grazie mille.
Grazie a voi.
1
/5
★☆☆☆☆
The tools provided do not allow to open the switch... disappointed
Louis T.
purchased on 15/02/2023
Translated review
Answer from SOSAV
Salve,
La invito a contattarci direttamente attraverso il sito per capire cosa non va.
Possiamo quindi fare ciò che è necessario.
Cordiali saluti Etienne.
La invito a contattarci direttamente attraverso il sito per capire cosa non va.
Possiamo quindi fare ciò che è necessario.
Cordiali saluti Etienne.
1
/5
★☆☆☆☆
I took the express delivery for 12€ and I received my package 4 days later...
Lilian N.
purchased on 30/09/2022
Translated review
Answer from SOSAV
Salve,
L'ordine è stato effettuato il venerdì pomeriggio dopo le 14.00.
Di conseguenza, l'ordine è partito come concordato lunedì 03 ottobre. È stato quindi consegnato il 04 ottobre come previsto. Le scadenze sono pienamente rispettate. Vi prego di accettare le mie scuse.
Cordiali saluti, Etienne.
L'ordine è stato effettuato il venerdì pomeriggio dopo le 14.00.
Di conseguenza, l'ordine è partito come concordato lunedì 03 ottobre. È stato quindi consegnato il 04 ottobre come previsto. Le scadenze sono pienamente rispettate. Vi prego di accettare le mie scuse.
Cordiali saluti, Etienne.
1
/5
★☆☆☆☆
Not received the correct product ordered!!!
Fabien V.
purchased on 19/09/2022
Translated review
Answer from SOSAV
Salve,
Ho ricevuto una vostra e-mail in cui mi chiedevate di inviarvi una foto del prodotto che avete ricevuto. Siamo disponibili via mail, chat e telefono, senza un contatto da parte vostra su questo non possiamo vedere che.
Grazie per il suo tempo.
Cordiali saluti
Ho ricevuto una vostra e-mail in cui mi chiedevate di inviarvi una foto del prodotto che avete ricevuto. Siamo disponibili via mail, chat e telefono, senza un contatto da parte vostra su questo non possiamo vedere che.
Grazie per il suo tempo.
Cordiali saluti
1
/5
★☆☆☆☆
The Brightness of the iPhone 7 screen is not the same at all!!!
Guillaume L.
purchased on 20/08/2022
Translated review
Answer from SOSAV
Salve,
Dopo aver controllato, non vedo alcuna e-mail o richiesta di chat online al riguardo. Si ricorda che il prodotto è garantito, se presenta un difetto vi invito ad effettuare il reclamo online per avviare la procedura di sostituzione.
Cordiali saluti Etienne.
Dopo aver controllato, non vedo alcuna e-mail o richiesta di chat online al riguardo. Si ricorda che il prodotto è garantito, se presenta un difetto vi invito ad effettuare il reclamo online per avviare la procedura di sostituzione.
Cordiali saluti Etienne.
1
/5
★☆☆☆☆
I did not receive the right part and no phone number to contact them.
Damien L.
purchased on 10/08/2022
Translated review
Answer from SOSAV
Salve, grazie per lo scambio di e-mail. Siamo ancora in attesa di una risposta da parte vostra.
Cordiali saluti Etienne.
Cordiali saluti Etienne.
1
/5
★☆☆☆☆
The size does not match my order Samsung A8 The film is much too large. So to date is no longer protection on my phone!
Janick D.
purchased on 25/07/2022
Translated review
Answer from SOSAV
Salve,
Come indicato, avete selezionato una pellicola idrogel per samsung Galaxy A8 e il vostro dispositivo è un A8(2018) la pellicola è effettivamente più piccola
Vi invito a restituircelo e procederemo a un cambio al momento della ricezione.
Come indicato, avete selezionato una pellicola idrogel per samsung Galaxy A8 e il vostro dispositivo è un A8(2018) la pellicola è effettivamente più piccola
Vi invito a restituircelo e procederemo a un cambio al momento della ricezione.
1
/5
★☆☆☆☆
Very disappointed, the part does not match, I contacted customer service for a return, and I had no answer. I do not recommend ordering from this site.
Thibaut A.
purchased on 26/10/2021
Translated review
1
/5
★☆☆☆☆
Bad item received, contact made with the after-sales service, all items sent to the after-sales service, but no return from them...
Sébastien F.
purchased on 01/12/2021
Translated review
1
/5
★☆☆☆☆
I am very pleased with the service and the quality of the product. I have received a 3dsxl screen and I am very pleased with the service. Ordered a 3dsxl screen and received a 3ds. Sent photos to prove the error and very slow response. Waiting to this day for a favourable response for the return of the correct screen. I'm waiting for a positive response to return the correct screen. If I receive what I ordered soon I will put 5 stars and could recommend the site. Thank you
Milena C.
purchased on 29/11/2021
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1
/5
★☆☆☆☆
I ordered a griffin survivor shell, I received something else entirely, with no equivalence.
Anna D.
purchased on 01/12/2021
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1
/5
★☆☆☆☆
Do not order on this site they do not even assume the orders 6 months to receive an order and always incomplete in addition ..........
Kévin B.
purchased on 10/09/2021
Translated review
1
/5
★☆☆☆☆
Very disappointed the site showed me -15% and the code never worked. Even after contacting customer service.
Samir B.
purchased on 26/11/2021
Translated review
1
/5
★☆☆☆☆
On the Sosav website, the photo of the product I bought corresponds to a very good quality Lifeproof case, whereas the item I received does not correspond at all to the photo. The closure systems are different, the closure of the headset connection is different, the home button is different, the protection of the volume and mute buttons is non-existent, etc. .... And finally, the case I received is of very poor quality and I have serious doubts about the waterproofness of the item received. If I wanted a poor quality counterfeit, I would have gone to AliExpress and I would have paid only 3€. By going to Sosav, I paid the same counterfeit at the high price !!!! 29,99€ for two shells....I didn't expect to receive what I got...
Hervé L.
purchased on 28/11/2021
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