Reviews SOSAV

The tool to remove the screen of the iPhone is not of good quality, I did not succeed in removing my screen, the seal is too sticky even by heating with a hair dryer, so I did not take the risk in disassembling the whole, I am with a kit and a battery that will never be used .....

Last product ordered, defect on the screen

I'm very pleased with the service and the quality of the product. I'll come back to you soon.

I am disappointed, because after the installation of the screen, it showed me a blue screen, while before there was just a crack

I am very pleased with the service and the quality of the product. I have not received the product I ordered and of course the delay.

Null and void first time and last order from you I ordered a part that was in stock but received 3 week since finally not in stock 😡

I've only got one star because I haven't received my order yet.

My order has still not arrived after 10 days?

Good product quality

This mailing, in response to a complaint, does not solve my problem.

So it's amazing, I receive a first part for my controller that is not the right one (they sent me a chassis of another model.) So I send an email to explain my problem: no answer. A few days later, I receive an email (hurray) telling me: your package will arrive tomorrow. I think it's great, they sent the right part (I had sent a picture of my part) and then, TADAA, a second wrong part. Logistics to review, perhaps it should have contacted me before sending a part without knowing. In short I do not recommend

Good reactivity on the orders but a purchase of screen which does not function and, after request of change, the second does not function either... Very disappointed seeing the purchase price!

The battery corresponds well to my phone. I've been using it for a while now, but it's not quite compatible, as it doesn't support fast charging with a beep from the phone every 15 seconds. I've been using it for a while now, but I'm not sure how long it'll last. Since the tests that did not solve my charging problem and the sending of 2 unanswered emails to have a battery exchange or a refund in 15 days, I am not at all satisfied. I have not found a phone number to reach them. Therefore I do not recommend the site.

Defective battery

I am disappointed with the quality of the screen. Indeed, the input is really difficult and is not consistent with the original. Product to avoid.

No rating! Extremely disappointed! Flee this site!!! Incomplete delivery, not honored, products do not match order. I sent back an item that was the wrong color, they recommend the wrong color, I have the order rectified and I get it back in the wrong color!!! I've been waiting months for an item that still hasn't been delivered! Not serious, lame!!! ZERO!!!! I put a star because we have to, but it does not even deserve it!

I was very disappointed with the item I ordered, which was advertised as compliant, but was not at all suitable for the intended purpose. Portable battery not compatible!

I asked them not to send my order and to refund me. I received the part and no one is answering my emails despite my numerous reminders.

Poor product quality and illegal practice regarding the return of products and non-compliance with the general sales conditions

Very disappointed, after 2 months the battery does not hold without being plugged in and I can no longer transfer media via the new USB connector.

It took 1 and a half months from the time I paid for my order to the time they mailed my package. The screwdriver that I received looks like it is in order. I have not used it because I obviously bought another one elsewhere in the meantime.

Still nothing received

SOSAV did not deliver the items I ordered (not in stock? lost order?) and above all did not reply to my reminder emails to find out the status of my order. I managed to get my money back only after threatening to report their behavior, without even an apology or explanation. In short, this company borders on fraud. To be avoided as long as they have not reviewed their operating methods and in particular their non-existent after-sales service (by being called SOSAV, this should however be included in their process!)

Phone battery available when ordering, delivery within 15 days after paying and delivery 1 month later, ordered another battery on another site received in 3 days (SOSAV had the best price .... )

Scam, received a simple piece of plastic. Attention

After sales service not responding, wrong part received

Very bad service, I received a laptop cover that was not at all what I had ordered (ugly and of very poor quality). I sent an email to report the error and to this day still no return. Run away from !!!!

This is a shame! You sent me a device that doesn't work and I've been telling you that for almost a week now. You are not serious at all. G.P

I first received a delivery time ranging from 7 days to 14 days; given the delay, I asked to cancel the order; I then ordered from another supplier whose delivery time was two days. My cancellation was not taken into account and the next day I received a message that the order was being prepared. I received the same goods twice.

Missing one battery out of 2!!!

Faulty proximity sensor

SOSAV offers an original manufacturer's hardware for sale (here: Samsung connection cable) and delivers a "no-name" copy. This is inadmissible and would in principle be justifiable for a lawsuit if the purchase price were not so low.

No quick return because I need help with my orders and no answer...

The screen is defective and Sosav is taking a long time to fix my problem. As a result, I am still without a phone. Thank you for answering me!

I paid for an express delivery by Chronopost and the parcel arrived in colissimo with my name but the address of the relay point. Since then I try to contact you to have an explanation. I have sent you 3 emails, no response...

The battery does not work it was empty and it does not charge

Ordered in July 2021 and delivered in October 2021. Who says better? But the smartphone was repaired (battery had swollen and was distorting the screen)!

2 months to get the order when it was available at the time of ordering! And impossible to cancel the order on the site !!! I ordered on another site and in 48h I had the part ! Now I have a duplicate ! To avoid

Poor battery quality

More than 2 months of waiting for a product available between 7 and 10 days. In no case did I receive information about the progress of my order. I don't recommend it at all.