Reviews SOSAV

Waiting for my package for over 2 months!!!

I have been unable to find a solution to my problem. No solution found to my problem

I didn't receive the right external speaker I ordered and when I complained about it, they sent me back the exact same one, so I give up, I paid for something I have in duplicate that is useless to me,,, thanks sosav!

The site is ok but very disappointed with the product received.

I received my screen and just put it on my device 2 days later screen broken into a thousand pieces. Very disappointed despite the price I paid I will not order again

I have to say that I am very pleased with the service and the quality of the product.

I took an express delivery and I had my package in the end not delivered in time and by mail. I have contacted customer service to ask why a delivery made by the post office under the postal deadlines is charged at the express price and then ask for a refund but I did not get a satisfactory answer. I have notified that I will not be ordering from you again.

I have to say that I am very pleased with the service and the quality of the product. The pickup service is not really up to scratch. I'm hoping for a refund or a voucher of the same value to change my mind.

I received the battery, but after replacement, following the tutorial, the phone does not restart, the screen just displays a blue band for a short time, I think I broke the screen at step 7 following the indication: "Insert now a nylon spatula between the screen and the chassis of the Galaxy S6. Don't do that, if you do it at the wrong place, the screen won't turn on anymore! I just wanted to change the battery, now I have to change the screen, it would have cost me less to buy a new phone.

I ordered a disassembly kit for iPhone 5s, and I just received a Phillips screwdriver which, alone, is useless. On the site, the photo of the kit is complete and engaging, but it is a trompe l'oeil

I've been trying to mount the screen, but I can't connect the TouchId connector...

Order received partially. I am missing 2 out of 4 items ... and the battery is not the right one ...

Very disappointed!!!

....

Never again will I order from this site, the battery pack I received I noticed was too small for my iPhone 7 plus!

Very bad experience with email support. I bought a screen + touch screen. Delivery was perfect. After replacing this screen no particular problem. However, after using a tempered glass, an area of the touchscreen does not work properly. I tried several qualities of tempered glass without result. The different exchanges with the after sales service did not lead to a satisfactory answer. As I did not order tempered glass on the site, they cannot offer any support! I find this unacceptable and have given up the sterile dialogue I had with the after sales service. I recommended a screen elsewhere and since then no problem. Obviously, I do not recommend it.

Incorrect quality part Lithium battery for iPad with plug mounted on the wrong side! No quality control performed

My order, an empty envelope. claim a second empty envelope. I think I'm dreaming.

I took a premium screen that is sold as a replacement for the original screen and you can't tell the difference. This is not true. I would have given it 2 stars if that's all it was. I'm going down to 1 star because in order for the after sales service to take my request into account, they want pictures of the disassembled screen and won't do anything without that. Tip, take pictures of the items you receive before you mount them just in case. I will go to the competition which is cheaper.

The part received does not work the problems no way to reach someone said on the phone nor on the networks to correct this

The parts ordered do not work despite the return of my order that did not change anything I wonder if it is not parts of China I bought the part in repair shop that it works very well there is a big problem with your parts

Not very serious about order preparation, missing item. Very disappointed as I paid for the fast delivery. And when they send back the missing item, it's in normal mail mode. In addition, I could not even repair my phone and I wonder if the parts are not defective ...

I did not receive the right material, and more impossible to contact SOSAV by phone, as any good site of sale via the net, we can only contact them by mail, and to date they still have not answered me, as I paid via Paypal I will open a dispute, once their Paypal account blocked I think they will answer me immediately, the classic blow. I buy via the net often on foreign sites, even in China, and I have never had any problem, the only times or I have returned problems it has always been with French companies!

No response from the soap Poor quality part

I tried to call the service department and they said to send an email and the email address is not good....

Exploded glue

Ordered before 15h for a shipment the same day on 23/12, package sent the next day is 24/12 ... and still not delivered on 29/12 ...

The part arrived quickly but not in good condition... antenna connector missing with big scratch on the circuit... I'll send it back to you as soon as I can while waiting for a new replacement !

I have ordered a screen for my MacBook Pro and the image quality is poor compared to before. I also ordered a charger that is not the right one even though it says that all orders are checked against the computer's match so I am disappointed.

It's been 1 month since I ordered a battery and a screen for the Apple Watch series 1 on the site. The promise made on the site announces the availability of parts within 7 to 15 days. To date, one month later, no order received, and obliged to make the steps to have news. Twice the same answer: We should receive the products within 15 days. We are therefore at a delay of about 1.5 months MINIMUM. I am sickened by this lack of respect for the customer, the lack of respect for the promises that are made via the site, and the nonchalance of the answers that are given to us. They knew how to cash in but don't know how to assume their orders. A commercial gesture on this order would be the least they could do to compensate for the loss of time and energy lost to get information. Instead, they offer me a credit note... In short... A BLAGUE!!! This lack of seriousness make me say that this site is to be avoided absolutely. Last time I order on this site and I invite you to do the same if you don't want to waste time and money.

The video tutorials are not precise enough but they are so good that they can be sold. My iphone is finished at apple which classifies it as irreparable. We can always say that it's because I disassembled or reassembled it badly

I have received my order and I am very pleased with the service. I have been very satisfied with the service and the product. Now the complaint process is very long. I don't know when I will receive the right item. Also noted that the email I received following my complaint is not even courteous. Not even a sorry or anything.

I bought a battery that does not work well and its capacity lasts less than an hour. Last Friday I received the battery and on Monday I compiled them about it, but they have not received a response yet. If the response is not received well, the service they are getting is absolutely zero.

I ordered a part supposedly compatible with my iPhone 6 according to the site impossible to mount because different from the original No commercial gesture but an email to tell me the right part!

The screwdrivers you buy do not match your battery instructions

Order paid in express received in 48h 3 items orders only 2 received with delivery note as that the 3 were delivered! The 3 were in stock at the time of the order Contact number on the invoice not assigned! Sending several emails with no response After several days a proposal to have Flee this site

I'm not sure if I'm going to be able to get my order back, but I'm sure I'll be able to get it back. I've been using the site for some time now and I'm very happy with the service. I've been using the site for some time now and I'm very happy with the service and I'm very happy with the service.

In my package instead of the HUAWEI back shell there was...... A bomb! I wrote to them and they answered and offered me a refund or wait for the restocking which I chose... I have never had anything after relaunching.

I never received my order! I'm still waiting

I am still waiting for 2 months, 3 reminders for my initial complete order!!!