TOMOJO consistently delivers fast and reliable service, with many reviews noting ultra-fast or very fast delivery and orders fulfilled as requested, often accompanied by smooth, hassle-free repeat orders and easy subscription options. Customers praise the product quality and palatability, with pets loving the kibble and treats, digestive improvements, shiny coats, and visible energy, along with positive feedback on packaging and the range of options that suit dogs and cats alike. The store earns strong praise for responsive, helpful customer service and flexible ordering features that allow adjustments to quantities, delivery dates, and start times, all contributing to a dependable, long-term relationship. Notable strengths include easy navigation of the platform, clear value in the French-made options, and consistent, dependable delivery across domestic and international shipments.
All reviews
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Gerard
Rating: 5 out of 5
Package in perfect condition delivery ok
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Response from TOMOJO
Top Gérard! Thank you for taking the time to leave your review ??
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Lydia
Rating: 5 out of 5
I have a wildlife care center and I use kibble for hedgehogs and the beaks of some insectivorous bird species. This is very convenient and suits their bodies very well.
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Response from TOMOJO
That's great Lydia! Glad to know that our kibbles have also won over your hedgehogs and birds ???? By the way, we have several partnerships with zoos! And yes, Tomojo is not just for dogs and cats!
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Léa
Rating: 4 out of 5
Super kibble and good delivery service, the subscription is gone. Too bad the prices have increased so much...
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Response from TOMOJO
Thank you for your comment Léa ?? We are facing an unprecedented increase in the price of our ingredients/transport/packaging due to the current geopolitical context which has forced us to raise our prices at least since April - regardless of our will. Tomojo is also a small French company and we manufacture our kibbles here, in Mayenne, which has a cost. Thank you for understanding and for continuing to place your trust in us Léa ??
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Alissa R.
Rating: 5 out of 5
The kibble arrived super fast and my bulldog LOVED them. She no longer has any digestion problems. As for me, a responsible French brand I BUY! This kibble does not have an unpleasant smell and the subscription system is easy to use. In the end, I don't pay more than before but the quality is 100% there!
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Response from TOMOJO
Alissa, your comment makes us very happy! Having feedback like yours motivates us to do even better and to seek even further ??
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Letellier C.
Rating: 5 out of 5
The kibble seems to be well digested and even very appreciated by the young mother of 6 kittens!
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Response from TOMOJO
That's great to hear Charles! We are delighted to know that our kibbles provide the necessary strength for your cat to raise 6 kittens ??
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Laure
Rating: 5 out of 5
The products are great. I had a delivery problem with my order but the customer service was very responsive and very pleasant!
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Response from TOMOJO
Great Laure! We remain, of course, at your disposal :)
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Julie B.
Rating: 5 out of 5
I recommend TOMOJO products with my eyes closed!
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Response from TOMOJO
Thank you for your comment and for the trust you place in us Julie ??
Y
Yr
Rating: 5 out of 5
My dog has IBD (inflammatory bowel disease) and we have tried many kibbles including hypoallergenic and grain-free to find the ones she can digest properly. We are delighted with Tomojo kibble! She digests well and her stools are great ??
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Response from TOMOJO
Glad to hear that Yanna ?? We hope Tomojo will continue to support your dog for a long time to come!
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Alexandre M.
Rating: 4 out of 5
Package received on time, with prior warning. I have to mix with other brands of kibble, my two kids are probably looking to vary the tastes and aromas. I hope that other variations are planned to broaden the range, allowing to maintain the appetite of the furry babies.
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Response from TOMOJO
Thank you for your comment Alexandre! For now, it is not planned but other news is coming at the end of the year, we can't wait ??
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Claire P.
Rating: 5 out of 5
My cat adopted the kibble very quickly, he loves them. I had bought a small bag at first to make sure he liked them, then I ordered by subscribing. The subscription is adjustable at any time and as we wish. The site is very easy to use. The delivery went without any issues. The TOMOJO team personally contacted me by phone to welcome me and re-explain their approach and concept, which is very pleasant. All this in an ecological approach, so it's perfect!
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Response from TOMOJO
Thank you Claire, your comment warms our hearts ????? We are delighted to welcome you to Tomojo and happy to share the same values as you!
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Veronique R.
Rating: 5 out of 5
The company seems very nice Founded by 2 French women (cocorico) My cat appreciates these kibbles a lot I am advertising for you Best regards
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Response from TOMOJO
Your comment makes us very happy, Véronique! Thank you for your support and for sharing the Mojo around you ??
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Alban J.
Rating: 5 out of 5
One of the best quality-price ratios with a good supply of protein and a reduced environmental impact without mistreating animals.
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Response from TOMOJO
Thank you Alban ?? We are constantly working to provide you with better quality kibble while considering our environmental impact of course.
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Alice M.
Rating: 5 out of 5
The subscription works very well, the prices are very reasonable, my cat loves it and is in perfect health after 1 year of consumption!
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Response from TOMOJO
Thank you for your comment Alice ?? Glad to know that your cat spent a year by our side!
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Christine K.
Rating: 1 out of 5
Awful service I ordered beginning of May I still haven't got it delivered it to me And I don't understand French emails I get from delivery service is all in French I have no way to access to any information of my parcel. I made order from Canada Ontario . Delivery company never drop anything on my door Company should never charge on my credit card. Very disappointed on delivery service. Your company should hire ems Canada post
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Response from TOMOJO
Christine, we sent you several emails to deal with your order because of the country it was supposed to be shipped to (Canada). It was our first time shipping there and we wanted to make sure everything was crystal clear. You never replied to us, and that's why we didn't go through with your order. We never charged your credit card either, we were waiting for your reply and for you to get your order. I hope we can work this out.
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Jean F.
Rating: 5 out of 5
With a lot of hesitation before diving into insect kibble for my cats fearing they wouldn't like it, I decided to embark on this adventure and it's also more ecological. Results, they love it so don't hesitate ?? I ordered Tomojo for the subscription and also the price I find the follow-up and shipping easy and the phone exchange very cordial.
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Response from TOMOJO
Your comment warms our hearts ????? It's true that it can be scary to try new things, especially when it concerns our furry friends. Glad you took the plunge and thank you for trusting us with this big change!
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Nina C.
Rating: 5 out of 5
My cats love the treats they go crazy!!!
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Response from TOMOJO
This is often the effect our treats have ?? Thank you for your comment Nina !
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Camille
Rating: 5 out of 5
Recipe idea from the original product Guppy our cat loved it and Tsuyu our dog loved it too, he stole some.
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Response from TOMOJO
We can thank Paola and Madeleine, the geniuses who had the idea of insect flour-based kibble! ?? Glad to know that Guppy and Tsuyu love their new kibble Camille!
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Mag06
Rating: 5 out of 5
Eco-friendly packaging and large size very practical. Ultra-fast delivery. Little feedback to assess the palatability of the kibble but it seems to suit our dog well.
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Response from TOMOJO
And yes Magali, we are quite proud of our 24-hour delivery ?? Thank you for your trust and glad that your furry ball is enjoying it!
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S.wade
Rating: 5 out of 5
GREAT STUFF (my cat loves it)! super reliable service
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Response from TOMOJO
That's awesome to hear Sophie! Thank you for relying on us ??
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François
Rating: 5 out of 5
Top! our dog loves it
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Response from TOMOJO
Great François! We remain at your disposal :)
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Eric M.
Rating: 5 out of 5
Excellent, it's my dog who says it! Very fast delivery Very good
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Response from TOMOJO
We take your dog at your word Eric ??
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Marine E.
Rating: 5 out of 5
Difficult to give an opinion for them but the bowls are empty so I suppose they like it! And it reassures me to give something healthy.
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Response from TOMOJO
Thank you very much for your comment Marine! Indeed, I also think that empty bowls are a very good sign ??
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Aurore B.
Rating: 5 out of 5
A team that listens and kibble that seems to please, no worries.
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Response from TOMOJO
Great Aurore! We put as much care into our customer service as we do into our kibble. We wish the best for our clients and their furry balls ??
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Camille M.
Rating: 5 out of 5
The treats my felines love I give them 3 a day to prolong their tasting pleasure!
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Response from TOMOJO
Thank you for your comment Camille!
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Anita S.
Rating: 5 out of 5
Ripley and Salem love Moosh treats! Great initiative!
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Response from TOMOJO
Glad to hear that Anita! Ripley and Salem have very good taste ??
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Fiona
Rating: 5 out of 5
Very good little treats
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Response from TOMOJO
Thank you for your comment Fiona ??
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Gab
Rating: 5 out of 5
Very good service, high-quality kibble loved by my puppy!
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Response from TOMOJO
Great Gabrielle ?? We remain, of course, at your disposal !
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Herve H.
Rating: 5 out of 5
kibble that had immediate success with our 2 cats...!
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Response from TOMOJO
That's great Hervé! We are delighted that your 2 cats are thrilled with our kibble :)
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Thibaut D.
Rating: 2 out of 5
My two cats systematically vomited each meal after eating your kibble, they do not digest them at all (transition perfectly done as indicated). No problem with the delivery or anything else, but the kibble formula is clearly not amazing.
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Response from TOMOJO
Thank you for your message Thibaut. We are sorry to hear that... The dietary transition can take longer than expected for some cats. We advise you to try to extend it and of course we remain at your disposal to support you in this process. Our kibble has a very good digestibility rate because insect protein is highly digestible and we include ingredients in our recipes for the digestive comfort of animals: fiber intake, prebiotics, highly digestible single animal protein. Moreover, the extrusion process, which is a controlled cooking (temperature and pressure controlled), improves the digestibility of the product due to its conversion into an easily digestible form of the components of raw materials, both of animal and vegetable origin, as well as the complete disinfection of the food.
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Marielle B.
Rating: 4 out of 5
2 of my cats (out of 3) love this kibble, plus they smell good!
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Response from TOMOJO
Thank you for your comment Marielle! Indeed, we are quite proud of the smell of our kibbles ??
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Goldscheider
Rating: 5 out of 5
Super appetizing, my cat loves it
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Response from TOMOJO
Super Clara! ?? We remain, of course, at your disposal!
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Valerie M.
Rating: 5 out of 5
Your kibble is very appreciated by our 2 cats, Peppo and Moki?? And they are eagerly waiting for the pâtés ??
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Response from TOMOJO
Glad to know that Peppo and Moki are fans of their Valérie kibble! Thank you for your comment ??
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Bastien
Rating: 5 out of 5
Very happy with the quality of the product and the service for super fast delivery
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Response from TOMOJO
Bastien, thank you! We are delighted to know that everything went well, we remain at your disposal if you have any questions ??
V
V. V.
Rating: 5 out of 5
Our young cats enjoyed the special kitten kibble.
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Response from TOMOJO
Thank you for your comment Valérie !
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Elisabeth G.
Rating: 4 out of 5
I discovered the brand through a contest we won with my dog, otherwise, I would never have bought it myself... My dog liked it more or less, I give it as a treat... the one who appreciated it the most is the family cat...
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Response from TOMOJO
Great Elisabeth! Congratulations on winning the contest, and very happy to know that we convinced everyone ??
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Nika B.
Rating: 5 out of 5
My cat really likes the kibble. Very pleasant and friendly communication. I hope that in the future, Tomojo will also be available directly in Germany.
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Response from TOMOJO
Your comment makes us smile Nika, thank you very much ????? We hope so too, fingers crossed!
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Christophe
Rating: 5 out of 5
Fast delivery, my cat who suffers from digestion problems handles them very well and appreciates them. He jumps on them less than the veterinarian's kibble and thus eats a more suitable portion to maintain a healthy weight without meowing in front of his empty bowl.
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Response from TOMOJO
Indeed Christophe, it is partly thanks to the insect protein that our kibbles are very digestible, we are quite proud of it! Glad to see that your cat enjoys its new kibbles ??
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Pinto H.
Rating: 4 out of 5
My cat already loved the smell of the treats and kibble and devours them. These insect products are really good.
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Response from TOMOJO
Glad to know that your cat loves its new kibble and treats Hélène ??
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Romygnonne
Rating: 5 out of 5
Top top top!!
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Response from TOMOJO
Great Lucy! We remain, of course, at your disposal :)
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Sofia R.
Rating: 5 out of 5
Really excellent ?? I mix them with reward treats during walks. It allows them to change things up a bit.
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Response from TOMOJO
Thank you for your comment Sofia ????
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