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A
Rating: 5 out of 5
Great, thanks!
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Customer reviews of TOMOJO
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 754 published reviews
Summary of reviews
The reviews consistently highlight reliable, fast delivery and well-packaged products, with several mentions of ultra-fast delivery and smooth subscription management that makes it easy to adjust quantities and delivery dates. The product experience is regularly described as effective and enjoyable for pets, with cats and dogs showing appreciation for the kibble and treats, improved digestion, healthy coats, and even relief from allergies for some pets. Customer service is repeatedly praised for responsiveness and helpfulness, with many noting personalized advice, easy order management, and reliable problem resolution. Overall, customers praise the brand for consistent quality, convenient ordering, and dependable delivery that supports long-term use.
All reviews
A
Rating: 5 out of 5
Excellent
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R
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
super happy with my purchase
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M
Rating: 4 out of 5
My pets, cat and dog love Tomojo kibble and treats, and they digest them very well. Delivery is always fast. Too bad the order space on their site is very poorly done. It is very complicated to adjust or modify an order.
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G
Rating: 5 out of 5
Perfect quality and shipping
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C
Rating: 5 out of 5
Quick serious trial pack..my dog appreciates
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O
Rating: 5 out of 5
quality kibble
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C
Rating: 5 out of 5
Perfect thank you my cat appreciates the kibble, I will place an order soon. This kit is practical to try the kibble, the treats, to see if our pet likes them.
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C
Rating: 5 out of 5
Appreciated by my two cats without hesitation
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J
Rating: 3 out of 5
My cats don't like kibble Otherwise okay for treats
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L
Rating: 5 out of 5
My cat approved the kibble. He devoured everything
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A
Rating: 5 out of 5
Great, as usual! Shiny and soft fur, palatability and environmental protection. We love it
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M
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
Delighted with the product, Very fast delivery
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F
Rating: 5 out of 5
Very good reception
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C
Rating: 5 out of 5
Impeccable quality!
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C
Rating: 5 out of 5
Very good for my dogs who have been eating Tomojo for years
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L
Rating: 5 out of 5
Ordered and delivered in 2 days: perfect
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K
Rating: 5 out of 5
Super fast
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E
Rating: 3 out of 5
Pleasant sales experience but 2 out of 3 cats vomited daily with this formula, probably too "strong" for them, despite a 2-month transition.
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B
Rating: 4 out of 5
Our little dog enjoys the insect kibble which apparently seems to relieve her food allergy. However, she is small and has had 13 teeth removed, so the kibble is a bit large. Is there a smaller size in the range? Also, why not make a pâté, also based on insects and without cereals?
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V
Rating: 5 out of 5
Fast delivery, subscription to the tip and kibble very appreciated by my 3 beasts
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M
Rating: 5 out of 5
Very good. A forgetfulness during my first order that I received very easily on the occasion of my second order
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F
Rating: 5 out of 5
We are very satisfied with this brand of cat toys, our 2 cats love them. Fast delivery.
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I
Rating: 5 out of 5
.
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L
Rating: 5 out of 5
Very good
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Y
Rating: 5 out of 5
I have been giving Tomojo kibble to my cats for years, after many setbacks with "standard" kibble. Results: better digestion, beautiful coat, and my contribution to reducing meat consumption and everything that comes with it.
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Response from TOMOJO
A huge thank you for your feedback! We are delighted to learn that our kibble has made a difference for your cats and that it aligns with your ethical approach. Your satisfaction is our greatest reward.
B
Rating: 5 out of 5
The post did not deliver to our home, the delivery person dropped off the package at Intermarché
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Response from TOMOJO
We understand that delivery can sometimes cause issues, and we hope that it did not inconvenience you too much, we have reported the incident to the carrier.
Best regards,
The TOMOJO team
Best regards,
The TOMOJO team
S
Rating: 5 out of 5
The delivery was very fast, and our cat as well as our two dogs seem to appreciate the kibble and the treats.
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Response from TOMOJO
A big thank you for your very positive feedback! We are delighted to learn that your pets enjoy our products and that you benefited from a fast delivery. We would be thrilled to see you again very soon in our store.
C
Rating: 5 out of 5
Nickel
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M
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Well organized and always reliable
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I
Rating: 5 out of 5
Super very balanced kibbles for our dogs and cats who, despite the heatwave, maintain a healthy coat. Ultra-fast delivery and personalized advice: a precious bonus.
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I
Rating: 5 out of 5
The products are great and the platform is very easy to use. It is easy to suspend one of the products or all if needed. Plus, the phone contacts are very nice
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C
Rating: 5 out of 5
My furry ones are happy
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S
Rating: 5 out of 5
Ras
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C
Rating: 5 out of 5
Regular deliveries, the subscription is convenient and you can easily change the future delivery date. The customer service is very responsive, very friendly. I highly recommend it.
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A
Rating: 5 out of 5
Responsive customer service, quality products and packaging, fast delivery even abroad.
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M
Rating: 5 out of 5
Always fast delivery, well-packaged kibble bag.
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