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J
Rating: 5 out of 5
Quick order and everything arrived well
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
S
Rating: 5 out of 5
Fast, efficient, and well received on time.. at the top
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J
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Really good product
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A
Rating: 5 out of 5
Received quickly, well packaged and the machine works very well
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F
Rating: 5 out of 5
Completely satisfied. Thank you.
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V
Rating: 5 out of 5
Very good product, fast delivery
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Y
Rating: 2 out of 5
1 bag for 4 was pierced
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Response from tompress.com
Hello,
We are sorry to learn that one of the received bags was pierced.
For this type of problem, we invite you to contact our after-sales service directly.
Best regards,
Customer Service
Tom Press
We are sorry to learn that one of the received bags was pierced.
For this type of problem, we invite you to contact our after-sales service directly.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
Everything is ok
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C
Rating: 4 out of 5
Unless there was an error in sending additional grids to the grinder, I had to resend them and the exchange made by phone was very satisfactory. No commercial gesture was proposed, which is a shame since I had to bear the return and exchange costs.
Translated reviews
Response from tompress.com
Hello,
Thank you for your appreciation regarding the exchange made with our after-sales service.
The grids initially ordered did not correspond to the model of your grinder, which necessitated the intervention of our customer service to proceed with the exchange.
Regarding the return costs, these remain the responsibility of the customer in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
Thank you for your appreciation regarding the exchange made with our after-sales service.
The grids initially ordered did not correspond to the model of your grinder, which necessitated the intervention of our customer service to proceed with the exchange.
Regarding the return costs, these remain the responsibility of the customer in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
J
Rating: 4 out of 5
a transaction without problems and products that meet my expectations
Translated reviews
Response from tompress.com
Hello,
Thank you for your positive feedback.
Best regards,
Customer Service
Tom Press
Thank you for your positive feedback.
Best regards,
Customer Service
Tom Press
R
Rating: 5 out of 5
Good listening from the seller and we must give advice
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A
Rating: 5 out of 5
TVB
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C
Rating: 5 out of 5
Awesome!
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J
Rating: 5 out of 5
matched my request and timely delivery
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B
Rating: 5 out of 5
Spice of very good quality.
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P
Rating: 5 out of 5
Everything went well. 18kg package arrived undamaged.
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M
Rating: 5 out of 5
Very good product
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J
Rating: 5 out of 5
Very fast delivery and product completely in line with what I wanted.
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P
Rating: 5 out of 5
Top products and very fast delivery. Choice and quality.
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J
Rating: 5 out of 5
I spoke on the phone with a very pleasant and competent person who taught me a lot of details about the product I was looking for and allowed me to order an electric chopper that is not from the Tom Press brand. The equipment fits perfectly with my machine. Thank you.
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H
Rating: 5 out of 5
Reviews received in good condition within the expected time! No problem.
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G
Rating: 5 out of 5
In line with my expectations. Fast delivery.
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L
Rating: 5 out of 5
Super nothing to say
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M
Rating: 5 out of 5
Very good material
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F
Rating: 5 out of 5
Product conforms to my order
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C
Rating: 5 out of 5
Very good! Nothing to say
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A
Rating: 3 out of 5
a bit confusing to place an order especially regarding the payment
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Response from tompress.com
Hello,
We are sorry if the ordering and payment process seemed confusing to you.
Your feedback is well noted to improve the clarity and simplicity of our ordering process.
Best regards,
Customer Service
Tom Press
We are sorry if the ordering and payment process seemed confusing to you.
Your feedback is well noted to improve the clarity and simplicity of our ordering process.
Best regards,
Customer Service
Tom Press
R
Rating: 5 out of 5
Perfect, as always!
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M
Rating: 5 out of 5
I was really impressed by the speed of delivery. I ordered the item in the afternoon and it arrived the next day. The packaging was very neat and the item perfectly matched the description. I would have absolutely no hesitation in recommending and ordering again from this site.
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Y
Rating: 5 out of 5
received 1 week after the date announced by the delivery person, I had to call them.
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G
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Very satisfied. Next time, we will do the same by phone
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O
Rating: 2 out of 5
The cardboard was slightly ripped and the plate is all twisted and it gets worse when you put it on the fire
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Response from tompress.com
Hello,
We are sorry to hear that your package arrived damaged and that the plate has a deformation.
For this type of situation, do not hesitate to contact our after-sales service, which will be able to handle your request and offer you an appropriate solution.
Best regards,
Customer Service
Tom Press
We are sorry to hear that your package arrived damaged and that the plate has a deformation.
For this type of situation, do not hesitate to contact our after-sales service, which will be able to handle your request and offer you an appropriate solution.
Best regards,
Customer Service
Tom Press
D
Rating: 5 out of 5
Fast delivery, correct packaging. Product conforms to my order.
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B
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Fabulous spatula
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C
Rating: 5 out of 5
Super products
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E
Rating: 4 out of 5
Nothing to report
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Response from tompress.com
Hello,
We are delighted that everything went well.
Best regards,
Customer Service
Tom Press
We are delighted that everything went well.
Best regards,
Customer Service
Tom Press