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M
Rating: 5 out of 5
package delivered in good condition, quick delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 747 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
All reviews
S
Rating: 5 out of 5
product received with impact on the enamelled surface, therefore unusable. Tompress informed with supporting photo, refunded me immediately. I commend their responsiveness to this incident, and if I need another product, I will not hesitate to call on them.
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M
Rating: 5 out of 5
.
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C
Rating: 5 out of 5
In accordance with the order, delivery times respected. Thank you
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M
Rating: 5 out of 5
At the top
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M
Rating: 5 out of 5
ok
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A
Rating: 5 out of 5
Product as described, fast management and delivery, very competitive price
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C
Rating: 5 out of 5
Very happy with the purchase of the tom press slicer! A very nice gift for Father's Day!
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A
Rating: 5 out of 5
Hello good product as usual thank you
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C
Rating: 5 out of 5
Items in accordance with the catalog
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J
Rating: 5 out of 5
good reception
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V
Rating: 5 out of 5
Works very well
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J
Rating: 4 out of 5
All items are compliant
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Response from tompress.com
Hello Jocelyne,
We sincerely thank you for your positive feedback! We are delighted that the items met your expectations. Your satisfaction is our priority and we hope to see you again soon in our store.
Best regards,
The tompress.com team
We sincerely thank you for your positive feedback! We are delighted that the items met your expectations. Your satisfaction is our priority and we hope to see you again soon in our store.
Best regards,
The tompress.com team
P
Rating: 5 out of 5
perfect package arrived well thank you
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C
Rating: 5 out of 5
Always very qualitative !
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C
Rating: 5 out of 5
Fast shipping, everything matches, thank you.
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J
Rating: 5 out of 5
Easy to navigate site
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H
Rating: 1 out of 5
This is complete nonsense!
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Response from tompress.com
Hello Hubert,
We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable to us and we would like to understand your situation better. Please feel free to contact us directly so that we can find a solution together.
Best regards,
The tompress.com team
We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable to us and we would like to understand your situation better. Please feel free to contact us directly so that we can find a solution together.
Best regards,
The tompress.com team
M
Rating: 5 out of 5
Perfect - Fast shipping - Well packaged - Thank you very much.
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S
Rating: 5 out of 5
Perfect and quick thank you
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J
Rating: 5 out of 5
Never disappointed by your goods. Thank you
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B
Rating: 5 out of 5
Always good quality products
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V
Rating: 5 out of 5
Aluminum dishes with lids compliant with the order and use
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S
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Friendly exchange with the friendly sales service. Super fast shipping! ... and happy to have finally found the right lids here!
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D
Rating: 5 out of 5
Speed efficiency thank you
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G
Rating: 5 out of 5
very good and very fast
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J
Rating: 1 out of 5
It's a shame we can't use zero capucin or the paint doesn't hold and runs into the meat on the first use!!!!
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Response from tompress.com
Hello Julien,
We apologize for the inconvenience encountered during your order. As soon as we received your complaint, we took care of your request and proceeded with the refund.
We hope this solution met your expectations and we remain at your disposal if you have any questions. Your satisfaction is our priority.
Best regards,
The tompress.com team
We apologize for the inconvenience encountered during your order. As soon as we received your complaint, we took care of your request and proceeded with the refund.
We hope this solution met your expectations and we remain at your disposal if you have any questions. Your satisfaction is our priority.
Best regards,
The tompress.com team
J
Rating: 5 out of 5
Hello very satisfied with the merguez spice very good satisfied with the product I plan to order more at the end of July
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P
Rating: 5 out of 5
Super service tompress
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C
Rating: 5 out of 5
perfectly fast
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J
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
perfectly satisfied perfect product and delivery too
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M
Rating: 5 out of 5
Hello, I would like to thank you first, then I congratulate you on your speed and credibility. This is my first time coming to you. Very satisfied. Best regards
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F
Rating: 5 out of 5
Order placed, package arrived broken by chronopost and immediately replaced. The product is perfect. Very good company, pleasant and responsive. I recommend.
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G
Rating: 5 out of 5
Product as described. Deadline respected.
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J
Rating: 5 out of 5
Well received my package thank you for all the service. See you soon on the site.
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S
Rating: 5 out of 5
Fast and in good condition, well packaged.
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B
Rating: 4 out of 5
Quality of the ordered part, delivery time respected Looking forward to the next order
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Response from tompress.com
Hello Bruno,
We sincerely thank you for your positive feedback and are delighted to learn that the quality of your part met your expectations. We will be happy to welcome you again for your next order.
Best regards,
The tompress.com team
We sincerely thank you for your positive feedback and are delighted to learn that the quality of your part met your expectations. We will be happy to welcome you again for your next order.
Best regards,
The tompress.com team
S
Rating: 3 out of 5
It's a shame that the 2 words requested for the engraving were noted too centrally, a line shift would have been beneficial aesthetically for a height balance.
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Response from tompress.com
Hello Stéphane,
Thank you for taking the time to share your opinion.
After verification, it seems that your comment does not correspond to the item ordered from us. It is possible that there was a mix-up with another purchase.
If you would like to report a problem regarding your order, we invite you to contact our customer service. We will be happy to review your situation and provide a solution if necessary.
Best regards,
The tompress.com team
Thank you for taking the time to share your opinion.
After verification, it seems that your comment does not correspond to the item ordered from us. It is possible that there was a mix-up with another purchase.
If you would like to report a problem regarding your order, we invite you to contact our customer service. We will be happy to review your situation and provide a solution if necessary.
Best regards,
The tompress.com team