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O
Rating: 5 out of 5
Excellent service. Product as described.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
F
Rating: 5 out of 5
hello, very good material fast delivery well packaged thank you
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N
Rating: 5 out of 5
ras
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O
Rating: 5 out of 5
Fast shipping and product as described!
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F
Rating: 5 out of 5
Fast delivery I am happy
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A
Rating: 5 out of 5
No worries...
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J
Rating: 5 out of 5
Fast and careful delivery, item as described...
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R
Rating: 5 out of 5
fast delivery
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N
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Very beautiful butter dish in ceramic from Émile Henry in red color. Too bad it doesn't come in 500g. I am still looking for a water butter dish like the one from Brittany in my childhood. Maybe one day.
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E
Rating: 5 out of 5
Fast delivery, well packaged. And the dish works wonderfully!
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G
Rating: 5 out of 5
Product conforms and is of good quality. Fast delivery.
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P
Rating: 5 out of 5
Very fast shipping and well packaged
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.
Rating: 5 out of 5
All good as always
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G
Rating: 5 out of 5
Well-packaged article and meets my expectations
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A
Rating: 5 out of 5
Excellent commercial contact who was able to respond quickly to several inquiries before purchase, delivery on time, pallet packaging (hydraulic press) well done.
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A
Rating: 5 out of 5
Perfect!
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S
Rating: 1 out of 5
The tool is sold as a reber N5, while it does not fit the reber N5 that I own. The size is much smaller, the designation is not compliant.
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Response from tompress.com
Hello,
We are sorry that this accessory does not meet your expectations.
After verification, the reference shipped is indeed compliant with the description of the ad. However, there are several versions of accessories, and the model ordered does not match that of your epineuse.
We discussed this morning over the phone and the reference of the accessory compatible with your model has been communicated to you.
We are waiting for the return of the items in order to proceed with the refund.
Our customer service remains at your disposal.
Best regards,
The Tom Press team
We are sorry that this accessory does not meet your expectations.
After verification, the reference shipped is indeed compliant with the description of the ad. However, there are several versions of accessories, and the model ordered does not match that of your epineuse.
We discussed this morning over the phone and the reference of the accessory compatible with your model has been communicated to you.
We are waiting for the return of the items in order to proceed with the refund.
Our customer service remains at your disposal.
Best regards,
The Tom Press team
N
Rating: 5 out of 5
So good
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Y
Rating: 3 out of 5
The alcohol scale received is so long that it touches the bottom in all the containers I have.
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We are sorry to learn that the alcohol scale does not fit your containers. This type of instrument indeed requires a test tube or a sufficiently tall and narrow container to allow the float to measure the alcohol level correctly without touching the bottom.
If you wish, do not hesitate to contact our customer service. We can advise you on a suitable container or check with you that the model ordered is indeed appropriate for your use.
Best regards,
The Tom Press team
Thank you for taking the time to share your feedback.
We are sorry to learn that the alcohol scale does not fit your containers. This type of instrument indeed requires a test tube or a sufficiently tall and narrow container to allow the float to measure the alcohol level correctly without touching the bottom.
If you wish, do not hesitate to contact our customer service. We can advise you on a suitable container or check with you that the model ordered is indeed appropriate for your use.
Best regards,
The Tom Press team
J
Rating: 5 out of 5
everything is great
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A
Rating: 5 out of 5
Impeccable, deadline, condition of the package.
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E
Rating: 5 out of 5
At the top
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P
Rating: 5 out of 5
Always very satisfied with tompress, fast shipping and well packaged.
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P
Rating: 5 out of 5
Very satisfied with the products and also the speed of delivery
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J
Rating: 5 out of 5
order delivered in good condition and quickly
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C
Rating: 5 out of 5
Everything was ok
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J
Rating: 5 out of 5
Perfect. Very good cut, good result. Very fast shipping.
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D
Rating: 1 out of 5
I was assured that the product would arrive the next day, but that was not the case; it arrived too late!
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Response from tompress.com
Hello,
We are sincerely sorry that your experience did not meet your expectations due to this delivery delay.
As agreed with our after-sales service, your case has been handled and the express delivery fees have been refunded to compensate for this inconvenience.
We understand your disappointment and are doing everything we can to prevent this type of situation from happening again. We hope to have the opportunity to provide you with a better experience on your next order.
Best regards,
The Tom Press team
We are sincerely sorry that your experience did not meet your expectations due to this delivery delay.
As agreed with our after-sales service, your case has been handled and the express delivery fees have been refunded to compensate for this inconvenience.
We understand your disappointment and are doing everything we can to prevent this type of situation from happening again. We hope to have the opportunity to provide you with a better experience on your next order.
Best regards,
The Tom Press team
L
Rating: 5 out of 5
Quality product, easy to use
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D
Rating: 5 out of 5
Super seller, top after-sales service with quick responses and great advice.
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D
Rating: 5 out of 5
Well packaged. Impeccable delivery. Conforms to my expectations. I recommend tompress.
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L
Rating: 5 out of 5
Very good site, very complete, fast delivery, very friendly and competent telephone receptionist. Nothing to complain about.
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S
Rating: 5 out of 5
good
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R
Rating: 5 out of 5
quick well done
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B
Rating: 5 out of 5
Serious and professional site.
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N
Rating: 5 out of 5
Purchase without problems, in accordance with my request
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J
Rating: 5 out of 5
impeccable
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P
Rating: 5 out of 5
Very good !
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D
Rating: 4 out of 5
Perfect
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Response from tompress.com
Hello Daniel,
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience on tompress.com. Your satisfaction is our greatest reward.
Best regards,
The tompress.com team
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience on tompress.com. Your satisfaction is our greatest reward.
Best regards,
The tompress.com team