Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 513 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

All reviews

A
andre B.
Rating: 5 out of 5
following a purchase from 16/02/2026
VERY GOOD
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B
Bernard G.
Rating: 5 out of 5
following a purchase from 15/02/2026
Ultra fast delivery.
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D
Dominique P.
Rating: 5 out of 5
following a purchase from 10/02/2026
Product quality price delay.
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J
Jean mary V.
Rating: 5 out of 5
following a purchase from 16/02/2026
Everything was perfect
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M
Michel O.
Rating: 5 out of 5
following a purchase from 31/10/2025
Very satisfied
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C
Christophe D.
Rating: 5 out of 5
following a purchase from 14/02/2026
Hello to the team I received my order quickly well packaged in very good condition! It perfectly meets my expectations good continuation to you..
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R
Roger G.
Rating: 5 out of 5
following a purchase from 16/02/2026
Excellent transaction.
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F
Françoise V.
Rating: 5 out of 5
following a purchase from 13/02/2026
Order taken care of very quickly. Very friendly and very efficient contact. Thank you
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M
martine B.
Rating: 5 out of 5
following a purchase from 13/02/2026
great
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P
Placide R.
Rating: 5 out of 5
following a purchase from 14/02/2026
In line with my wishes
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L
Laurence P.
Rating: 5 out of 5
following a purchase from 05/02/2026
Quality products I recommend and fast delivery
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P
Patrick M.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very good product, very interesting and a lot of quality choices
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F
Frantxua G.
Rating: 5 out of 5
following a purchase from 12/02/2026
I received the package (2 vacuum sealer gaskets) very quickly, but upon receipt, one product was pinched! I made a complaint and after some email exchanges and supporting photos, I received the new gasket with apologies. Now everything is back to normal and my vacuum sealer has regained its second youth... THANK YOU to Tompress and especially to the after-sales service team.
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G
Gerard L.
Rating: 5 out of 5
following a purchase from 15/02/2026
well received close-cropped
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M
marie G.
Rating: 5 out of 5
following a purchase from 15/02/2026
very good and I found what I needed
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M
MELISSA B.
Rating: 4 out of 5
following a purchase from 13/02/2026
I have placed several orders on Tom Press and so far I have never been disappointed. Quality products
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Response from tompress.com
Hello,
We thank you for your loyalty and trust.
We look forward to assisting you with your future orders.
Best regards,

Customer Service
Tom Press
M
Maryse L.
Rating: 5 out of 5
following a purchase from 12/02/2026
Order received on time, well packaged, product conforms, we are waiting to taste the sausages
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C
Colette B.
Rating: 5 out of 5
following a purchase from 12/02/2026
Good reception, correct packaging
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E
emilie V.
Rating: 5 out of 5
following a purchase from 11/02/2026
Product conforms, careful and fast shipping, perfect
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F
Florence P.
Rating: 5 out of 5
following a purchase from 09/02/2026
perfect
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C
Camille L.
Rating: 5 out of 5
following a purchase from 06/02/2026
Like Ab RAS
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V
Violaine D.
Rating: 1 out of 5
following a purchase from 16/01/2026
Some items were damaged in the package
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Response from tompress.com
Hello,
We are sorry to learn that some items were damaged in your package.
You could also contact our customer service directly by phone to report this incident, we could have immediately assisted you in resolving the problem.
We remain at your disposal.
Best regards,

Customer Service
Tom Press
D
Dominique C.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very serious
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D
Didier B.
Rating: 3 out of 5
following a purchase from 09/02/2026
Everything went well I received my item however I paid for the item twice when I only wanted one
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Response from tompress.com
Hello,
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,

Customer Service
Tom Press
J
Josyane G.
Rating: 5 out of 5
following a purchase from 02/01/2026
Rad
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A
Agnes B.
Rating: 2 out of 5
following a purchase from 10/02/2026
I realized that my frying pan could not be used on induction after seeing the label there was an indication error on your site. I am waiting to be contacted again to see what to do next
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Response from tompress.com
Hello,
We are sorry for the situation encountered regarding the incompatibility of the frying pan with induction.
However, a solution has already been provided by our after-sales service, which has contacted you about this matter.
Best regards,

Customer Service
Tom Press
P
PATRICK R.
Rating: 5 out of 5
following a purchase from 10/02/2026
Perfect
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A
Alain D.
Rating: 5 out of 5
following a purchase from 11/02/2026
Ras
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N
nicolas C.
Rating: 5 out of 5
following a purchase from 26/01/2026
good product received quickly
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L
Laurent P.
Rating: 5 out of 5
following a purchase from 07/02/2026
good fast delivery
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R
Roger R.
Rating: 5 out of 5
following a purchase from 10/02/2026
Ras
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C
Christophe M.
Rating: 5 out of 5
following a purchase from 11/02/2026
Perfect
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E
Eric V.
Rating: 5 out of 5
following a purchase from 05/04/2025
Good evening products, fast delivery
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A
alain D.
Rating: 5 out of 5
following a purchase from 09/02/2026
Product conforms to my order, fast delivery. Thank you
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R
RoseMarie S.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very good
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A
alexandre M.
Rating: 5 out of 5
following a purchase from 10/02/2026
Perfect, meets my expectations
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V
Vincent P.
Rating: 5 out of 5
following a purchase from 10/02/2026
N/A
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B
Bernard M.
Rating: 5 out of 5
following a purchase from 10/02/2026
I have been sourcing from you for many years, if it wasn't going well I would have already told you.
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R
REGIS R.
Rating: 5 out of 5
following a purchase from 10/02/2026
The ordered product did not meet my expectations but a very serious company with responsive customer service
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F
François V.
Rating: 5 out of 5
following a purchase from 10/02/2026
fast delivery as always
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