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A
Rating: 5 out of 5
Product not in stock when ordered, I received a call directly to find a solution, I really appreciated it, The barrel is beautiful.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
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A
Rating: 2 out of 5
Ravioli roll ordered on 8/12/21 and received on 8/04/22, i.e. a 4-month delay with no communication... It's a shame, it gives a bad image when in the end there are no problems with the product. There are things to review...
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Response from tompress.com
Hello, The tracking is updated daily on the site to allow you to follow the progress of your orders and the replenishment times. We apologize for the delay and will try to improve the communication of tracking information. Best regards.
A
Rating: 5 out of 5
Very good store, very competent staff!
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A
Rating: 2 out of 5
Order received 4 months later
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Response from tompress.com
We understand your dissatisfaction with the delay in the production of this wooden article and hope that things will get back to normal as soon as possible. Kind regards.
A
Rating: 4 out of 5
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A
Rating: 1 out of 5
Arrives months late
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Although the waiting time was a bit long, the quality of the merchandise made it worth the wait. Perfect.
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Response from tompress.com
Thank you very much for your understanding and trust. Best regards.
A
Rating: 5 out of 5
Always very good, the only thing I would have liked is an estimate of the delivery date as it was for a gift and arrived a little later! But everything arrived in good condition.
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A
Rating: 5 out of 5
Responsive customer service and more Fast, careful shipping
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A
Rating: 3 out of 5
Express delivery requested, invoiced and paid for. Instead of 24 h delivery was 72 h slower than standard delivery!
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Response from tompress.com
Hello, the tracking system shows 3 deliveries the day after your order. Did you receive the messages? Best regards.
A
Rating: 5 out of 5
Lower prices on certain products that can be found elsewhere. Otherwise, the quality is top-notch.
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A
Rating: 4 out of 5
Except for the delays if not that's fine!
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A
Rating: 5 out of 5
this multiple pin is just what you need
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A
Rating: 1 out of 5
An order launched at the end of December. Delivery at the end of April of the following year. No communication in the meantime on delivery times.
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Response from tompress.com
Hello, We apologize for the inconvenience, but we are doing our best to shorten lead times and update information on the site in real time. We will do our best to improve the communication of the follow-up of your orders. Best regards.
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
I can't think of anything better you could do at the moment.
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A
Rating: 5 out of 5
Don't change a thing.
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A
Rating: 2 out of 5
The item ordered arrived, very well packaged, but 3 months after the expected date without having received a message from you. I was the one who, worried, initiated the e-mail.
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
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A
Rating: 5 out of 5
Impeccable service. I would definitely place a future order.
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A
Rating: 4 out of 5
positive reception
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A
Rating: 5 out of 5
Good tracking of my order and beautiful packaging. Thank you very much.
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A
Rating: 5 out of 5
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A
Rating: 4 out of 5
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A
Rating: 5 out of 5
Fast, efficient, everything we ask for!
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A
Rating: 5 out of 5
reliable service and fast delivery
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A
Rating: 5 out of 5
Fast delivery and direct contact with the customer if a problem arises
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A
Rating: 5 out of 5
Fast shipping. Perfect!
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Very good, efficient and fast. Very satisfied.
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A
Rating: 5 out of 5
Choice, reliable order processing and fast delivery.
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A
Rating: 5 out of 5
Thank you for your promptness.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
fast, compliant delivery fragile, well-protected items
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A
Rating: 5 out of 5
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V
Rating: 5 out of 5
Everything top, communication, packaging, shipping and goods Thank you
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A
Rating: 5 out of 5
Quality of equipment meets my expectations
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