Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
All reviews
J
Jean François P.
Rating: 3 out of 5
following a purchase from 17/04/2025
excessively long delays that led to order cancellation and the establishment of a credit note in progress
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Response from tompress.com
Hello,
We sincerely apologize for the exceptionally long delay regarding your part.
We understand your dissatisfaction and thank you for your understanding.
Best regards,
Customer Service
Tom Press
J
Jean François J.
Rating: 5 out of 5
following a purchase from 19/03/2026
After calling them (to make sure to order the right part), the ordered grid fits perfectly on my grinder. Thanks to the whole team
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F
Fabienne L.
Rating: 5 out of 5
following a purchase from 19/03/2026
Quick. Very good
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Luc T.
Rating: 5 out of 5
following a purchase from 17/03/2026
Very good value for money, well packaged and protected parcel, fast delivery time. I recommend.
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D
Don Pierre A.
Rating: 5 out of 5
following a purchase from 19/03/2026
Good
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F
Florian B.
Rating: 5 out of 5
following a purchase from 18/03/2026
Perfect
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C
Claire M.
Rating: 5 out of 5
following a purchase from 18/03/2026
Fast and careful delivery
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L
Lionel L.
Rating: 4 out of 5
following a purchase from 18/03/2026
Satisfied with my purchase
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Response from tompress.com
Hello,
We are delighted that your experience has satisfied you.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
M
Michel V.
Rating: 5 out of 5
following a purchase from 18/03/2026
No problem. Happy with my order.
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C
Corine G.
Rating: 5 out of 5
following a purchase from 18/03/2026
Price, quality, fast delivery, nothing to complain about
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J
Jean R.
Rating: 5 out of 5
following a purchase from 17/03/2026
very well thank you
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G
Georges H.
Rating: 5 out of 5
following a purchase from 17/03/2026
In line with my expectations
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Laurence F.
Rating: 5 out of 5
following a purchase from 05/03/2026
Good tool, sturdy and well designed!
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J
Jean François U.
Rating: 5 out of 5
following a purchase from 18/02/2026
Excellent transaction and product in very good condition thank you. ujf87
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J
Jean-Yves B.
Rating: 5 out of 5
following a purchase from 17/03/2026
Product conforms to the description and my expectations. First breads completely successful. The pizza peel is a plus.
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Lidia F.
Rating: 5 out of 5
following a purchase from 16/03/2026
Very satisfied with my order. I find everything I am looking for at Tom Press
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C
Claude J.
Rating: 1 out of 5
following a purchase from 16/03/2026
I ordered a seal for a vacuum machine with a photo of a plastic bag containing 2 seals (1 for the fixed part and 1 for the movable part) and since my daughter has the same machine, I put 2 quantities in my cart. Upon receipt, I only received 2 seals, but I paid the price for 2 lots! So I called, and there I was told that the photo is not contractual!!! I was about to contact the DGCCRF. I do not recommend.
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Response from tompress.com
Hello,
We are sorry for this misunderstanding.
However, it is clearly stated in the description of the ad that the product is sold individually. The quantity ordered corresponds to the number of seals received.
The photos are intended to illustrate the product, but the exact detail of the content is specified in the item description.
Best regards,
Customer Service
Tom Press
È
Èric L.
Rating: 5 out of 5
following a purchase from 15/03/2026
good evening, very well, package well packed, sturdy material, good
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B
Brice J.
Rating: 4 out of 5
following a purchase from 14/03/2026
Good
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Response from tompress.com
Hello,
We are delighted that your experience has satisfied you.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
C
Christian B.
Rating: 5 out of 5
following a purchase from 14/03/2026
very good quality very satisfied
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H
Hugues M.
Rating: 5 out of 5
following a purchase from 16/03/2026
super
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D
Daniel H.
Rating: 5 out of 5
following a purchase from 15/03/2026
Buying organic flour is now easier on this site. Thank you for this improvement. The range of organic flours should still be increased.
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M
Marie Odile C.
Rating: 5 out of 5
following a purchase from 20/02/2026
according to the order
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J
Jacques D.
Rating: 5 out of 5
following a purchase from 13/03/2026
Delivered on time Very good
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Laurent M.
Rating: 5 out of 5
following a purchase from 15/03/2026
Very good Ras !
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A
Arnaud P.
Rating: 1 out of 5
following a purchase from 15/03/2026
Device that does not work and has not been tested by the company Tom Press. After contacting them, we had to return the device at our expense. 19€ for return for 80€ purchase. Company to avoid... Many messages on Google reviews identical to mine...
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sorry for the inconvenience caused with your device. Your order has been fully refunded.
Your comments help us improve our controls and our service so that this does not happen again.
Best regards,
Customer Service
Tom Press
P
Pascal M.
Rating: 5 out of 5
following a purchase from 15/03/2026
Very good service. Information from order to delivery. Quality of the received product meets expectations
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Xavier B.
Rating: 5 out of 5
following a purchase from 07/03/2026
Product conforms and is of quality. Impeccable packaging. Quick order preparation. I recommend
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M
Michelle A.
Rating: 5 out of 5
following a purchase from 08/03/2026
On-time delivery, product ok.
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D
Denis G.
Rating: 5 out of 5
following a purchase from 10/03/2026
SATISFIED WITH THE DELIVERY
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G
Guylaine H.
Rating: 5 out of 5
following a purchase from 10/03/2026
I discovered this site by chance. Impressed by the range of products offered. Very fast and careful shipping. Thank you
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G
Gerard T.
Rating: 5 out of 5
following a purchase from 13/03/2026
impeccable fast delivery
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B
Bruno V.
Rating: 5 out of 5
following a purchase from 12/03/2026
Super fast thank you
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D
Daniel B.
Rating: 4 out of 5
following a purchase from 13/03/2026
Yes, satisfied with the delivery and the product. Thank you very much, could you send a catalog with prices, thank you
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Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the delivery and the product have satisfied you. You can order our catalog directly from our website.
Best regards,
Customer Service
Tom Press
M
Marie Claire T.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very good
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H
Henri M.
Rating: 5 out of 5
following a purchase from 02/03/2026
Perfect
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C
Catherine M.
Rating: 5 out of 5
following a purchase from 10/03/2026
Delivery with exceptional speed - top-notch packaging - smart and quality products
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Laury P.
Rating: 5 out of 5
following a purchase from 12/03/2026
Perfect
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A
Anne-Gaëlle D.
Rating: 5 out of 5
following a purchase from 07/03/2026
Very happy with my waffle maker. It's not easy to get the hang of it, but once you do, it works like a charm. Very good purchase
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N
Nicolas M.
Rating: 5 out of 5
following a purchase from 04/03/2026
L'
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