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A
Rating: 5 out of 5
Product quality and delivery time
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 769 published reviews
Summary of reviews
The store consistently delivers fast, well-packaged orders, with multiple reviews highlighting rapid shipping and careful packaging that protects items during transit. Product quality and reliability shine through, with customers noting items arrive as described, ready to use, and often meeting or exceeding expectations, including waterproof equipment and well-made gear managed by professionals. Customer service stands out for responsiveness and practical assistance, including helpful advice over the phone, efficient order adjustments, and timely replacements when items are unavailable. Overall, the shopping experience is described as smooth and dependable, with many purchases completed quickly and delivered in excellent condition.
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A
Rating: 5 out of 5
Very good product. Very neat delivery. Unbeatable price.
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A
Rating: 5 out of 5
Good communication .fast shipping
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A
Rating: 5 out of 5
Customer for several years, never disappointed
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A
Rating: 5 out of 5
For the moment correct material and a fast delivery very satisfied for the moment
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A
Rating: 5 out of 5
very fast delivery and good quality product
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A
Rating: 5 out of 5
Very good product I had my doubts because of the holes at the bottom but they quickly disappeared.
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A
Rating: 1 out of 5
Delivery made, inside the box was not my order but that of another customer. I took the necessary steps to return the parcel by telephone and then sent it back. Not even a commercial gesture for the inconvenience.
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Response from tompress.com
Hello, We are sorry for this inversion, we are waiting for the return of the order received by mistake. I would like to confirm that we have taken care of the return shipping costs and apologize once again for this inconvenience. Yours sincerely
A
Rating: 5 out of 5
Product as described, shipped on time. Very good.
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A
Rating: 5 out of 5
meets my expectations
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A
Rating: 5 out of 5
NULL
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 4 out of 5
Hello, Despite a small communication error, the article ordered corresponded to the request in quality and price! Best regards!
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
The chopper is exactly what I ordered. I haven't tried it yet, but we'll see.
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A
Rating: 5 out of 5
the technical service found me the right reference of capsules really top!
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A
Rating: 4 out of 5
Serious about the order, but a little long to receive the part.
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A
Rating: 1 out of 5
be honest about delivery times and not hide behind an out-of-stock situation".
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A
Rating: 5 out of 5
NULL
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A
Rating: 5 out of 5
Nothing's wrong
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A
Rating: 5 out of 5
Hello, easy to order, fast shipping, care taken and a BIG THANK YOU for your catalog enclosed in the package.
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A
Rating: 5 out of 5
Small error in order but immediately rectified. Very fast and reliable delivery. Thank you
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A
Rating: 3 out of 5
Excessively long delivery time, almost 1 month, it seems that my order has been forgotten.
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Response from tompress.com
Hello, Rest assured it has not been forgotten, only delayed, and we apologize for the inconvenience. Best regards.
A
Rating: 4 out of 5
Good material. Improve delivery.
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A
Rating: 5 out of 5
Fast delivery as usual.
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A
Rating: 2 out of 5
My order arrived 3 weeks late without a message to warn me... No commercial gesture to apologize... very disappointed for this first order.
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Response from tompress.com
Hello, Your satisfaction is important to Tom Press. Of course, we are sorry for the delay in the supply of certain items in your order and remain mobilized to maintain our quality of service despite the operational difficulties encountered. Sincerely yours.
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
I was looking for recipes from the north, I finally found, and I am very happy, I start cold smoking, and I enjoyed as well as my friends to whom I made taste, salmon was a success, but I have only one smoker, which I made myself in a refrigerator, I wanted to order one in stainless steel, but it is beyond my means, being retired. And in galva, I
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A
Rating: 5 out of 5
Perfect Fast delivery even during the holiday season Bravo
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A
Rating: 5 out of 5
Very fast delivery. Very good product.
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A
Rating: 5 out of 5
DELIVERY TIME
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A
Rating: 5 out of 5
very good experience from the order to the reception, parcel well prepared, everything is super well protected, date respected, confirm by e mail, super good.
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A
Rating: 4 out of 5
NULL
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A
Rating: 5 out of 5
My order arrived in time for Christmas. The madeleine moulds are of good quality. However, the oyster-opening shoe is not at all practical.
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A
Rating: 5 out of 5
In stock , fast and accurate delivery
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A
Rating: 5 out of 5
corresponds well to what I wanted plus with the engraved first name super it really more
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A
Rating: 4 out of 5
Hello, the telephone reception is very pleasant. We had a little problem" with the delivery.
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Response from tompress.com
but it all worked out in the end.
A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
NULL
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A
Rating: 5 out of 5
Friendly, customer-oriented and responsive team
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