The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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Acheteur Vérifié
Rating: 5 out of 5
FAST DELIVERY THE STRAPPING OF THE BOXES ON THE PALLET DAMAGES THE BOXES PERHAPS IT WOULD BE POSSIBLE TO PUT CARDBOARD CORNERS THE PRODUCT SEEMS PERFECT I HAVE NOT USED IT YET
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Response from tompress.com
Hello, Thank you for your message and for your advice, which will help us to improve the quality of our packaging service. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Lid very warped due to transport
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Acheteur Vérifié
Rating: 5 out of 5
Follow-up of my order. The lever was missing from the parcel, but after calling your services, the lever was returned immediately.Good after-sales service, and a great welcome from the staff.
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Acheteur Vérifié
Rating: 5 out of 5
very serious.
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Acheteur Vérifié
Rating: 2 out of 5
How to evaluate an order that has still not been delivered since 21/10/21. Incomplete order, due to one of the products being out of stock.
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Response from tompress.com
Hello, the package has been shipped, it seems to have been delayed in the postal network, we have opened a claim: 41671020. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
fast shipping
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Acheteur vérifié
Rating: 3 out of 5
More than a week of waiting and still not received my parcel and the worst is to tell me that I gave an incomplete address while, proof in support, it is not true!
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Response from tompress.com
Following your confirmation, we have filed a complaint with the postal services. We'll be sure to let you know the outcome. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms to request, quick order!
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Acheteur vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The epepineuse performs its function to the full, in this case for creme de marron, but the fastening system is not satisfactory: it's difficult to attach and doesn't hold well.
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Acheteur Vérifié
Rating: 5 out of 5
very good quality gasket, better than the original, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
I'm very satisfied with the site, which allows me to choose, order and pay for products, but I regret the deterioration of the packaging; for my first orders, 2 years ago, the bags of flour were in small cartons of 10 packs, even though the flours were different, and these small cartons were placed in a large cardboard box wedged with paper. Now, apart from the
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Acheteur Vérifié
Rating: 5 out of 5
Hello, Very clear site for ordering, fast delivery, and quality product. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery and the product totally met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery and impeccable product
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Acheteur Vérifié
Rating: 5 out of 5
All is well Thank you
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Acheteur Vérifié
Rating: 4 out of 5
Seriousness and speed.
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Acheteur Vérifié
Rating: 5 out of 5
Hello. I still have nothing more to add to the usual satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
the speed with which you replied to my message, the choice of payment method and the speed of delivery. All the products I ordered were exactly what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
My products are reasonably priced. The delivered products correspond to the order. The delivery was made quickly. The products arrived in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
Fine, don't change a thing
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Acheteur Vérifié
Rating: 5 out of 5
Excellent! Fast, quality service and impeccable follow-up; perfect packaging and delivery and a remarkable quality product for a very reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
fast shipping and product intact.but not yet used
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Acheteur Vérifié
Rating: 1 out of 5
The idea of a plastic pot is an excellent one, as it weighs much less than a stoneware pot and is easier to handle. But this pot has major shortcomings: - Poor-quality plastic with encrusted manufacturing waste (made in Slovenia) - Insufficient finish. Needed to be deburred before use - Lid pops off during fermentation, splattering the surrounding area.
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Response from tompress.com
Hello, as you've rightly pointed out, the advantage of plastic pots is their weight. They are much lighter and this is much appreciated, especially when the pot is full of brine and vegetables. Rest assured, the plastic is guaranteed for food contact, and is pure polyethylene. For more traditional models, stoneware or ceramics offer a better finish.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
Great responsiveness to the order. Very well packed.
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Acheteur Vérifié
Rating: 5 out of 5
Clear website, fast delivery and well packaged. RAS
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Acheteur Vérifié
Rating: 5 out of 5
customer service called me to see if I needed help finalizing my order. How nice!
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Acheteur Vérifié
Rating: 5 out of 5
NULL
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Acheteur Vérifié
Rating: 2 out of 5
The 30cm socca plate I ordered was the wrong size. The usable surface is only 25.5 cm, not a huge difference in height! The size of a frying pan in any shop corresponds to the usable surface, but not with you. Customer service offered me an exchange, but I had to pay the return postage (which was almost 10) and a big surplus for av
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Response from tompress.com
Hello, I'm sorry that the item is not to your liking. The dimensions indicated are the outside dimensions. As proposed, you can return the item to us. Best regards.
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Verifizierter Käufer
Rating: 5 out of 5
The onions arrived intact and in good quality. Unfortunately the box was quite dented. The price is ok. Taste and aroma are very good. Perhaps you could reduce the shipping costs to DE. That would be very positive. Otherwise I can also award 5 points for the fast processing. Keep up the good work.
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Acheteur Vérifié
Rating: 5 out of 5
Fast order processing and receipt. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
maintain service quality but make an effort on prices....
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