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A
Rating: 4 out of 5
Very fast delivery service... it's a gift, the product hasn't been used yet...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 378 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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A
Rating: 4 out of 5
satisfied with the article
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A
Rating: 5 out of 5
The product was not in stock, but the contact was very good and the spices arrived fresh...
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A
Rating: 5 out of 5
very comprehensive site, very professional service
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A
Rating: 5 out of 5
very good material
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
I needed this pasta maker in a hurry and it was delivered within 48 hours. I am completely satisfied with the value for money of this pasta maker. I recommend TOM PRESS which I didn't know before.
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A
Rating: 5 out of 5
Merchandise not yet tried.
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A
Rating: 5 out of 5
Thank you very much for your excellent service.
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A
Rating: 5 out of 5
Remarkable aesthetics (chrome wall-mounted corkscrew), technically perfect, impeccable efficiency, I'm delighted with this purchase.
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A
Rating: 3 out of 5
I made an order and apparently there was not everything and.not even warned So I called because I had not received and the tell me that it an article will be available from May and asks me if I still want it so I say yes and then I have to pay postage and so I receive my order and surprise the next day I receive another article so a little disgusted to have to pay again.
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Response from tompress.com
Hello, We did indeed ship the available immediately, the rest was restocked a few days later and shipped promptly. Best regards.
A
Rating: 5 out of 5
Nothing to say everything was perfect
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A
Rating: 5 out of 5
I was able to bake my baguettes on this refractory stone, which bakes very well. I recommend it.
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A
Rating: 4 out of 5
I'm missing the merguez spice and the 5 euro gift voucher. Which undoubtedly disappeared during delivery, as the cardboard box was ripped open and re-taped with adhesive tape from La Poste.
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Response from tompress.com
Hello, the parcel was repackaged after customs clearance, and you should have received a postal receipt. We have sent you the missing spices and are dealing with the claim directly with the post office. The code to redeem your voucher will be sent to you by e-mail. Best regards.
A
Rating: 2 out of 5
It should be noted that the company had to change its product and that the photos and customer comments do not correspond at all to the product received, of the Baumalu brand on sale at all the fairs, rummage sales and so on. Very bad salesman. It will cost you 9.15 from your pocket for a return to sender. For a company with a capital of 500,000. I finally ordered on Amazon.
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Response from tompress.com
Hello, We apologize for not having given you complete satisfaction. We have received your return package and refunded your order. We remain at your disposal to improve your next experience. Best regards.
A
Rating: 5 out of 5
Very good product quality
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A
Rating: 5 out of 5
Very good product, cleans very well and removes deposits from bottle bottoms without problems.
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A
Rating: 4 out of 5
I had ordered a red terrine, but the manufacturer was out of stock. I should have been informed immediately. I had to worry about the delay before they offered to replace it with a white terrine. Too bad ....
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A
Rating: 5 out of 5
Nothing to complain about, everything was perfect
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A
Rating: 5 out of 5
Ras for a first order
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A
Rating: 5 out of 5
particularly satisfied with this purchase and perfect delivery
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A
Rating: 5 out of 5
Compliant order, fast delivery.
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A
Rating: 5 out of 5
Order and delivery impeccable Not yet used the product
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A
Rating: 5 out of 5
It's a pity that in the event of late delivery, the customer is not informed by e-mail.
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A
Rating: 5 out of 5
Very good item received quickly and efficiently
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A
Rating: 5 out of 5
Very efficient sales service and fast delivery. Quality product.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very fast and careful shipping, perfect!
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A
Rating: 2 out of 5
2 months delivery delay, several exchanges with a so-called "customer service" who refused to send the items in two instalments.
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A
Rating: 5 out of 5
I don't have the bill for the smokehouse paid by credit card we're very happy amitiès domejean
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Response from tompress.com
Hello, Our apologies. We'll e-mail it to you right away. Best regards.
A
Rating: 5 out of 5
Very responsive
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A
Rating: 5 out of 5
Order placed on a Sunday, delivery the following Wednesday. Quality of the items corresponds to the description.
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A
Rating: 4 out of 5
The product originally ordered was not what was delivered. The reference was not in stock, the restocking period was 2 weeks, but after this period no news. I think it's a shame that after 1 month, I had to ask about the new delivery time and repeat this operation 3 times, only to be offered a product after 3 months.
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A
Rating: 5 out of 5
Express delivery; great!
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A
Rating: 1 out of 5
Hello after more than two months of waiting, one ham less... two bags that come from Italy and average quality. your competitors are more responsive and offer products available and do not sell at any price. it's really too bad.
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Response from tompress.com
Hello, We apologize for the delay in restocking at this time of year. Kind regards.
A
Rating: 5 out of 5
Very happy with the chocolatière....unbeatable value for money.
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A
Rating: 4 out of 5
The postwoman was absent when I received the parcel the day before, but brought it back to me the next day.
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C
Rating: 5 out of 5
I was satisfied. Thank you.
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A
Rating: 5 out of 5
top-quality products and excellent after-sales service
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