Customer reviews of tompress.com

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Verifizierter Käufer

Rating: 2 out of 5

Published on 09/04/2021 à 05h39

Some jars were broken, I had a pile of broken glass. Some lids dented. Service was quick, refund broken parts. This is of no use to me as I need the jars and lids I ordered in this quantity.1. I can't order 2 jars, lids that are broken. But only 6, 12. I do not need this quantity. 2. i pay shipping costs again.

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Response from tompress.com Published on 12/04/2021

Hello, if you find a breakage, reject the package, it will be returned to the sender and we can proceed to send a new package. Kind regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/04/2021 à 18h00

Reliable service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 16h53

I'm still happy with the packaging and delivery, the pan looks very good. Now it's time to use it....

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 16h24

I recommend without hesitation

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compratore verificato

Rating: 5 out of 5

Published on 08/04/2021 à 15h35

the products I ordered are excellent

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 15h23

Fast delivery, well-protected items

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/04/2021 à 15h12

very good merchandise and fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 11h32

Super fast delivery. Bottles super well packed and protected. Small message on a card from the person who prepared my parcel. Very good service, I would recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 09h41

A small drawback for the merchandise: the chestnut-strapped barrel was strapped with plastic.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/04/2021 à 09h01

Item as described

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compratore verificato

Rating: 5 out of 5

Published on 08/04/2021 à 08h52

Everything ok.......velocissimi! Recommended.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 08h27

You have good products

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 08h04

I'm sorry I went through cdiscount, they're getting better but there's still a lot to do.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 07h30

I don't rate the cat customer service I didn't have to deal with. Everything went very well and very quickly.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 07h23

Very satisfied as usual, nothing to complain about.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 07h08

Very good product meets my expectations

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 06h49

fine

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/04/2021 à 06h28

Product as described. Useful and solid

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/04/2021 à 12h31

Pleasant and professional phone call. Very good quality material. Very satisfied with the site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/04/2021 à 08h48

Hello, these are good quality products, thank you.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 07/04/2021 à 08h47

Professional handling, good service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/04/2021 à 07h47

suis clients depuis quelques temps (années) , jamais dessus . bravo maison sérieuse . merci continuée

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/04/2021 à 06h34

delivery in 2 days, super product, excellent!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/04/2021 à 06h28

My delivery corresponds to my order.
Good consideration of my order Product and taken care of, delivery . Very satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/04/2021 à 15h47

Thanks for the fast delivery

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/04/2021 à 11h31

i placed an order in january, some items were not in stock and i was made to wait 3 weeks, then another 6 and another 6. finally i cancelled part of my order after 10 weeks. the items ordered were not exceptional (plastic bins, legumier,...) customer service not very commercial, not very creative, refusal of partial delivery, no commercial gesture.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/04/2021 à 11h30

Very easy-to-use machine. Vacuum and sealing are impeccable.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/04/2021 à 18h13

Nothing to say

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/04/2021 à 17h16

very serious company with very good products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/04/2021 à 11h21

Not too friendly on the phone.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/04/2021 à 11h15

Satisfied I will recommend again

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/04/2021 à 11h14

Not satisfied with my order, impossible to give an opinion, it doesn't work and not satisfied either with my call to customer service.

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Response from tompress.com Published on 06/04/2021

Hello, Could you please send us the details by e-mail? Please send your e-mail to [email protected]. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/04/2021 à 10h54

Fine

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/04/2021 à 09h51

Great!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/04/2021 à 09h26

mold chisel; poorly designed and finished product; too much aluminum burr on the rotation axis; jams or comes loose with each mold. everything else in the order is top-notch.

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/04/2021 à 09h00

Very long delivery times for some items, which considerably delays the delivery of other items available immediately. I can nevertheless understand that two shipments would generate additional shipping costs. Overall very satisfied with this first experience.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/04/2021 à 07h41

only product offered in this size alu product that remains stained

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/04/2021 à 07h41

i've had a similar Zyliss appliance for 40 years and it's worked perfectly for all that time. unfortunately, everything wears out. knowing your equipment, i didn't think twice and bought from you. this appliance doesn't cut into small pieces and what's more, it comes apart while cutting. what do i have to do to return it and get my money back?

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Response from tompress.com Published on 06/04/2021

Hello, please contact us at 05 63 71 44 99 for details or via the website: https://www.tompress.com/PS-contact.aspx. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/04/2021 à 07h22

Hello, it's a shame to overcharge for certain products like hoses, which are 2x more expensive, forcing me to change sites. You should be charging the right prices for consumables and for good customers.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/04/2021 à 07h07

Fast delivery, it's a shame there are no longer any sterilizable capsules for this product.

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