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A
Rating: 4 out of 5
Very satisfied with the responsiveness and delivery times. The product is as expected. The closure of the cap is a little resistant however...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 378 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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A
Rating: 5 out of 5
The equipment arrived in good condition, and seems to be of very good quality. Well, it's a bit expensive, but the quality seems to justify it. By the way, congratulations on your superb quality of service, and the little handwritten note that accompanies the order. It's really nice to feel a team that listens to the customer... it's a change from a lot of suppliers. Thank you so much!
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A
Rating: 5 out of 5
Perfect for everything, from start to finish. Thank you
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A
Rating: 5 out of 5
Product meets expectations
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A
Rating: 5 out of 5
Your site is very well done and the merchandise corresponds to the description. I just have a problem with the customer account, often it does not recognize my email address or my password. I had to recreate it, so I lost data.
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A
Rating: 5 out of 5
very good product
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A
Rating: 5 out of 5
Satisfied as always, quality products at a fair price.
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A
Rating: 5 out of 5
Very fast delivery and products that met my expectations
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A
Rating: 5 out of 5
Excellent product range, customer service and delivery - very happy.
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A
Rating: 5 out of 5
Very good book
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A
Rating: 5 out of 5
Delivery as ordered. RAS
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A
Rating: 4 out of 5
Very
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A
Rating: 1 out of 5
delivery of breakages shall not be charged to customers.
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Response from tompress.com
Hello, if we are out of stock, we will inform you of a supply date. You can either accept the delay or cancel your order for the item in question. Best regards.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quality and speed, suitable for the request made. Good day and thank you.
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A
Rating: 5 out of 5
Everything was perfect for me. I would recommend with pleasure. Thank you very much. Good day to the Tompress team.
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Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
very good site, despite an inefficient search engine if you don't have the paper catalog
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A
Rating: 4 out of 5
Very fast delivery and receipt of the parcel in very good condition! I didn't need to contact customer service, so I'm fine with that! One disappointment to note, I thought the book was illustrated, which is not at all the case, so perhaps consider making some visuals of the book available on the article page! That doesn't prevent me from recommending purchases via this site!
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A
Rating: 3 out of 5
Product conforms to order. Packaging in good condition, although the stainless steel side plates were a little warped. Assembly instructions in Italian and assembly plan not easy to read. A user manual is missing.
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Response from tompress.com
Hello, I'm sorry, but I've just sent you the installation and operating instructions in French. Best regards.
A
Rating: 5 out of 5
Perfect on time
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A
Rating: 5 out of 5
1st experience but certainly not the last! The card accompanying the book is very nice.
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A
Rating: 5 out of 5
Super, the item is exactly what I expected, very good material. Delay a little long (because of the difficult supply with covid), packaging and transport very good. Thank you very much.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast service and responsive bag. Product as described.
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A
Rating: 5 out of 5
I had forgotten to order the grills for my smokehouse, the salesman put them aside for me so that I would be sure to receive them, and two days later they were delivered to me. Thank you Tom Press!
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A
Rating: 5 out of 5
Always impeccable for everything nothing to complain about
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A
Rating: 5 out of 5
Product Meets our expectations
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A
Rating: 5 out of 5
a little expensive but quality products.
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A
Rating: 1 out of 5
The value of the parcel was falsely estimated, resulting in exorbitant customs charges. We found a solution with your after-sales service, which caused a further delay in delivery.
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Response from tompress.com
Hello, Our apologies, the error has been identified and corrected. Best regards
A
Rating: 5 out of 5
I discovered tompress through an uncle and I'm very happy with this site.
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A
Rating: 3 out of 5
I'm sorry I wasn't offered an exchange in an equivalent size rather than a brand equivalent but smaller, even if the quality is there, it's also a bit my fault, since I didn't think of it either (too bad for the manufacturing stoppage).
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A
Rating: 5 out of 5
Fast and reliable
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Nothing negative to say. I'm completely satisfied
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A
Rating: 5 out of 5
perfect
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A
Rating: 3 out of 5
the device is of very poor quality, both in terms of mechanical construction and general finish.
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Response from tompress.com
Hello, the stand for the appliance was damaged. Our after-sales service sent you a new stand immediately. Best regards.
A
Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I've tried making rolls, and they're perfect. They're beautiful and tasty!
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