The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
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Acheteur Vérifié
Rating: 3 out of 5
hello when I placed the order I was told I would win a calendar and a cookbook from chez vous de trompette when I received my order there was only the order in it I did not receive any calendar or cookbook so not at all satisfied with your site
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Acheteur Vérifié
Rating: 3 out of 5
Order placed on 19/12, delivered on 12/02. No information is given on the delivery time of the product ordered, either when the order is placed or afterwards. Lousy customer service and doesn't try to improve. Does not send tracking codes as advertised. The order was supposed to be delivered at home, but it was delivered to the parcel delivery centre, which refused it...
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Acheteur Vérifié
Rating: 5 out of 5
satisfied very good machine Deutsche Qualität!!! fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
Very dry sawdust gives excellent smoke quality Cold-smoked salmon is extraordinary
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Acheteur Vérifié
Rating: 2 out of 5
order placed on 21/12/2020 received on 15/02/2021.
Does not communicate, either by email or phone, to tell you that the order will be shipped once complete. It's you, the customer, who has to worry about the status of your parcel!
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Response from tompress.com
Hello, Some items in your order were not available, the delivery times are also noted on the order confirmation sent the same day. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Speed
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Acheteur Vérifié
Rating: 3 out of 5
No information when the product was no longer available...
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
At the time of ordering, the item was in stock, but in fact it was not. Otherwise I would have given it 5 stars.
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Acheteur Vérifié
Rating: 5 out of 5
very good quality, delivered very quickly, nothing to say thank you and see you in bietot.
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Acheteur vérifié
Rating: 5 out of 5
No complaints. I had ordered a potato hand truck. Pottery arrived in perfect condition!
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Acheteur Vérifié
Rating: 4 out of 5
The article was not in stock, the article was delivered 3 weeks after the order.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say product conforms delivery on time impeccable
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Acheteur Vérifié
Rating: 5 out of 5
I'm fully satisfied with this product for the time being. Ask me about it in a year's time after I've actually used it.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect! As expected.
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Acheteur Vérifié
Rating: 3 out of 5
Apparently very good product satisfied with my order On the other hand delivery time too long Order on 29 /1 received On 9/2 I find that for a delivery under 48 hours that is still a little long 11 days
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Response from tompress.com
Hello, Unfortunately the pusher you ordered was out of stock, so we were only able to ship it on 05/02 after it had been restocked. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
very good device;very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
nothing to say, everything was perfect, fast delivery, tried the little funnel for chipolatas, very happy with the result.
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Acheteur Vérifié
Rating: 5 out of 5
Never a problem with tom pres
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Acheteur Vérifié
Rating: 4 out of 5
I would have liked to have been informed earlier of the very long delivery time. When the extractor arrived, my apples were no longer usable... But that doesn't change the quality of the item or the speed with which the parcel was delivered.
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Acheteur Vérifié
Rating: 2 out of 5
Order placed December 21st for 48H delivery. No information of delay, reminder by email in January, then in February, product received early February. Disappointed by lack of communication. We can understand the supply problems, much less the complete silence and lack of follow-up in customer relations. Best regards,
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Response from tompress.com
Hello, We apologize for the inconvenience. It is true that the item ordered was not available in stock and unfortunately production took longer than expected. Kind regards.
C
compratore verificato
Rating: 5 out of 5
Order mode : good Delivery time : normal as agreed Suitable packaging Kind and considerate courier Product suitable for use Comprehensible preparation instructions Destination rejection package to be improved
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Acheteur Vérifié
Rating: 5 out of 5
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Always reliable in its delivery promises
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Acheteur Vérifié
Rating: 5 out of 5
top delivery time and service
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with my purchase. Order received very quickly, within 48 hours.
Would recommend
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Delivery was too late, but customer service was top notch and listened to its customers. Despite the little hiccup, I'd order again.
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Acheteur Vérifié
Rating: 5 out of 5
Very good quality and service
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time ultra long. Customer service called several times. One woman friendly, the other just the opposite. Fortunately, purchases are fine.
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Acheteur Vérifié
Rating: 5 out of 5
continue.
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Acheteur Vérifié
Rating: 4 out of 5
well
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Acheteur Vérifié
Rating: 5 out of 5
The website isn't very user-friendly. You advertise a general catalog, but only present specific catalogs. Searching for a product outside specific catalogs is not very easy (but you can do it anyway). Bravo for the magazines
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Acheteur Vérifié
Rating: 5 out of 5
Product as advertised, quick turnaround. I recommend it as good value for money.
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Acheteur Vérifié
Rating: 4 out of 5
The only thing I have against Tompress is the fact that they don't make separate deliveries when the lead time for an item is abnormally long. They don't warn us either. So we wait and after a few weeks we have to write or call them to find out what's going on.
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V
verified buyer
Rating: 5 out of 5
Wonderful tomato press! A lot bigger than I expected and works like a charm! Very solid too!
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Acheteur Vérifié
Rating: 4 out of 5
Very good product. But too much waiting
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Acheteur Vérifié
Rating: 4 out of 5
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
good delivery tracking
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Acheteur Vérifié
Rating: 5 out of 5
Products adapted to use
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