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E
Rating: 5 out of 5
Product conforms, careful and fast shipping, perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 755 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
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F
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Like Ab RAS
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V
Rating: 1 out of 5
Some items were damaged in the package
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Response from tompress.com
Hello,
We are sorry to learn that some items were damaged in your package.
You could also contact our customer service directly by phone to report this incident, we could have immediately assisted you in resolving the problem.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
We are sorry to learn that some items were damaged in your package.
You could also contact our customer service directly by phone to report this incident, we could have immediately assisted you in resolving the problem.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
D
Rating: 5 out of 5
Very serious
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D
Rating: 3 out of 5
Everything went well I received my item however I paid for the item twice when I only wanted one
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Response from tompress.com
Hello,
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
J
Rating: 5 out of 5
Rad
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A
Rating: 2 out of 5
I realized that my frying pan could not be used on induction after seeing the label there was an indication error on your site. I am waiting to be contacted again to see what to do next
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Response from tompress.com
Hello,
We are sorry for the situation encountered regarding the incompatibility of the frying pan with induction.
However, a solution has already been provided by our after-sales service, which has contacted you about this matter.
Best regards,
Customer Service
Tom Press
We are sorry for the situation encountered regarding the incompatibility of the frying pan with induction.
However, a solution has already been provided by our after-sales service, which has contacted you about this matter.
Best regards,
Customer Service
Tom Press
P
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Ras
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N
Rating: 5 out of 5
good product received quickly
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L
Rating: 5 out of 5
good fast delivery
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R
Rating: 5 out of 5
Ras
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Good evening products, fast delivery
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A
Rating: 5 out of 5
Product conforms to my order, fast delivery. Thank you
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R
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect, meets my expectations
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V
Rating: 5 out of 5
N/A
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B
Rating: 5 out of 5
I have been sourcing from you for many years, if it wasn't going well I would have already told you.
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R
Rating: 5 out of 5
The ordered product did not meet my expectations but a very serious company with responsive customer service
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F
Rating: 5 out of 5
fast delivery as always
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G
Rating: 5 out of 5
Very professional
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R
Rating: 5 out of 5
Received quickly, top
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M
Rating: 5 out of 5
Really satisfied with my order, delivered very quickly, well packaged.
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V
Rating: 5 out of 5
Quality product and fast shipping. I recommend.
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J
Rating: 3 out of 5
Ordered items very well. As for the delivery, I had to wait until I contacted your company a month later to find out that an item was out of stock. Regarding the delivery, it was the carrier who informed us, the company did not send us any information.
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Response from tompress.com
Hello,
We are pleased that the items met your satisfaction. Regarding the tracking of your delivery, we would like to clarify that a tracking link is systematically sent upon dispatch of the order. It is possible that it ended up in your spam folder.
We are however sorry for the lack of information regarding the out of stock situation.
Best regards,
Customer Service
Tom Press
We are pleased that the items met your satisfaction. Regarding the tracking of your delivery, we would like to clarify that a tracking link is systematically sent upon dispatch of the order. It is possible that it ended up in your spam folder.
We are however sorry for the lack of information regarding the out of stock situation.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
product meets my expectations, perfect delivery
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J
Rating: 3 out of 5
I make at least one comment per year without receiving any discount vouchers in my last disappointed package
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Response from tompress.com
Hello,
Thank you for your loyalty and for taking the time to share your feedback.
Due to a software change, we no longer offer discount vouchers. Only the voucher present in the catalog remains available.
Best regards,
Customer Service
Tom Press
Thank you for your loyalty and for taking the time to share your feedback.
Due to a software change, we no longer offer discount vouchers. Only the voucher present in the catalog remains available.
Best regards,
Customer Service
Tom Press
F
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Hello, Very good products, and received with incredible speed!
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M
Rating: 4 out of 5
Received my order, but not yet used!!!
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Response from tompress.com
Hello,
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
Best regards,
Customer Service
Tom Press
G
Rating: 5 out of 5
Order, pay and receive within the indicated timeframe without a hitch, it's top service!
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C
Rating: 5 out of 5
Hello Satisfied with the products Best regards
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J
Rating: 5 out of 5
Excellent advice - practical site - fast delivery and received in good condition
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G
Rating: 5 out of 5
very good! fast
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S
Rating: 5 out of 5
5 out of 5
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B
Rating: 5 out of 5
I am satisfied with my order
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J
Rating: 4 out of 5
Great
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Response from tompress.com
Hello,
Thank you for your message.
Happy to know that everything suits you.
Best regards,
Customer Service
Tom Press
Thank you for your message.
Happy to know that everything suits you.
Best regards,
Customer Service
Tom Press
O
Rating: 5 out of 5
delivered in 24 hours. impressive.
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