Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

All reviews

J
Jacques A.
Rating: 5 out of 5
following a purchase from 19/01/2026
Perfect
Translated reviews
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 13/01/2026
Perfect
Translated reviews
J
Jean-Claude C.
Rating: 5 out of 5
following a purchase from 19/01/2026
Super
Translated reviews
M
Marie-Madeleine C.
Rating: 5 out of 5
following a purchase from 18/01/2026
fast shipping and receiving. The ordered products are in perfect condition and of very good quality
Translated reviews
N
Nadia S.
Rating: 5 out of 5
following a purchase from 19/01/2026
It's very serious, fast delivery, very happy
Translated reviews
L
Lydie J.
Rating: 2 out of 5
following a purchase from 19/01/2026
Hello, I am annoyed because the merchandise has arrived but I have a problem with it. I have asked questions to the return service and I am waiting for a response. So I cannot give a review today!
Translated reviews
Response from tompress.com
Hello,
We confirm that the reported problem has already been resolved by our after-sales service.
Best regards,

Customer Service
Tom Press
A
Amelie C.
Rating: 5 out of 5
following a purchase from 19/01/2026
Fast and careful delivery. The food cans arrived in very good condition.
Translated reviews
D
Damien D.
Rating: 5 out of 5
following a purchase from 19/01/2026
Product as described and delivered very quickly.
Translated reviews
J
Josephine L.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very very satisfied
Translated reviews
M
Marcel L.
Rating: 5 out of 5
following a purchase from 17/01/2026
Rad everything is fine
Translated reviews
M
Marie-France E.
Rating: 5 out of 5
following a purchase from 18/01/2026
VERY SATISFIED
Translated reviews
M
Marcel C.
Rating: 5 out of 5
following a purchase from 19/01/2026
I hope the device is effective and that it will scare away pests.
Translated reviews
E
Eric M.
Rating: 5 out of 5
following a purchase from 17/01/2026
Order as described, fast delivery
Translated reviews
C
Claudine G.
Rating: 5 out of 5
following a purchase from 17/01/2026
Package received without damage. I still love Tompress products!
Translated reviews
A
Alain B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Very good site I recommend
Translated reviews
C
Catherine C.
Rating: 5 out of 5
following a purchase from 18/01/2026
Received on time and in good condition. I recommend.
Translated reviews
P
Pierre F.
Rating: 5 out of 5
following a purchase from 17/01/2026
Very useful work, both for beginners and for improving smoking techniques. Respect for delivery times.
Translated reviews
Y
Yves R.
Rating: 5 out of 5
following a purchase from 17/01/2026
Package received very quickly and ordered material is perfect.
Translated reviews
R
Rohan J.
Rating: 1 out of 5
following a purchase from 17/01/2026
The items arrived damaged because they were poorly protected and I have not heard from customer service...
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,

Customer Service
Tom Press
M
Marie-Hélène P.
Rating: 5 out of 5
following a purchase from 16/01/2026
Ok
Translated reviews
C
Claire M.
Rating: 5 out of 5
following a purchase from 16/01/2026
Compliant object and fast delivery
Translated reviews
R
Rene F.
Rating: 5 out of 5
following a purchase from 18/01/2026
Perfect
Translated reviews
C
Christophe G.
Rating: 5 out of 5
following a purchase from 17/01/2026
Fast delivery and compliant material. Careful packaging. I recommend.
Translated reviews
J
Joseph L.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very good
Translated reviews
D
Didier T.
Rating: 5 out of 5
following a purchase from 15/01/2026
R A S
Translated reviews
R
Romain S.
Rating: 5 out of 5
following a purchase from 14/01/2026
As usual, top-notch! It's so nice to have Tompress, a company located in a rural area of the country... and a real alternative to the usual foreign online sales juggernauts!
Translated reviews
S
Sylvie D.
Rating: 5 out of 5
following a purchase from 16/01/2026
Everything is OK, fast delivery. Package in bad condition but fortunately no breakage.
Translated reviews
Response from tompress.com
Hello,
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,

Customer Service
Tom Press
M
Marc R.
Rating: 5 out of 5
following a purchase from 16/01/2026
Fast delivery to pickup points, quality products.
Translated reviews
F
Fabrice P.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very well packaged parcel and received very quickly
Translated reviews
C
Carole D.
Rating: 5 out of 5
following a purchase from 16/01/2026
Excellent contact, and very satisfied with the order and delivery times. I recommend this site.
Translated reviews
P
Parat D.
Rating: 1 out of 5
following a purchase from 13/01/2026
Incomplete product
Translated reviews
Response from tompress.com
Hello,
Thank you for your message.
We confirm that the reported issue has already been resolved by our after-sales service.
Best regards,

Customer Service,
Tom Press
V
Véronique P.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
Translated reviews
D
Dominique L.
Rating: 5 out of 5
following a purchase from 16/01/2026
good value for money
Translated reviews
C
Claude A.
Rating: 4 out of 5
following a purchase from 13/01/2026
well delivered quickly
Translated reviews
Response from tompress.com
Hello,

Thank you for your positive feedback.
We are glad that your delivery was well received and quick.
Best regards,

Customer Service
Tom Press
M
Maria Teresa D.
Rating: 5 out of 5
following a purchase from 16/01/2026
At the top! Compliant with my needs Thank you
Translated reviews
F
Franck A.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very good
Translated reviews
J
Jean-Louis B.
Rating: 2 out of 5
following a purchase from 15/01/2026
No worries about the product. Small joke However, the box (small size) was open, no tape on the opening. The product could have fallen.
Translated reviews
Response from tompress.com
Hello,

Thank you for your feedback and we are pleased to hear that you are satisfied with the product.
We do take note of your comment regarding the received package being open and the absence of tape.
Please excuse us for this inconvenience.
Best regards,

Customer Service
Tom Press
A
Annie R.
Rating: 3 out of 5
following a purchase from 08/01/2026
I received a damaged product, how can I change it. Thank you in advance
Translated reviews
Response from tompress.com
Hello,

Thank you for your message.
As discussed with our after-sales service, the complaint period of 72 hours after receipt has unfortunately passed.
Thank you for your understanding.
Best regards,

Customer Service
Tom Press
A
Amandine Y.
Rating: 5 out of 5
following a purchase from 15/01/2026
Top
Translated reviews
V
Valérie T.
Rating: 5 out of 5
following a purchase from 15/01/2026
The order was placed without difficulty
Translated reviews
We use cookies for audience measurement and improving user experience.