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A
Rating: 5 out of 5
Very good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
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A
Rating: 5 out of 5
everything is perfect
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A
Rating: 4 out of 5
Delivery time 6 weeks. I would have liked to know when ordering that the item was out of stock.
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A
Rating: 5 out of 5
the two straight half-sides don't line up correctly when the chamber is opened, so the lid doesn't fit perfectly.
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Response from tompress.com
Hello, please send us a photo to [email protected]. Best regards
A
Rating: 4 out of 5
+ More packaging and cardboard than product.
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A
Rating: 5 out of 5
Excellent service.
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A
Rating: 5 out of 5
Fast delivery, well-packaged parcel and product as I expected.
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A
Rating: 5 out of 5
Please note that I still have a dispute pending for several months. Could you please keep me informed of the outcome of this order of more than 100 euros?
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
On-time delivery, impeccable customer service.
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A
Rating: 1 out of 5
I never received the order !!!!!
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A
Rating: 5 out of 5
ook
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A
Rating: 5 out of 5
received compliant products 2 days after ordering
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Beech sawdust perfectly suited to smoking. Lights easily, burns well and gives a fairly subtle flavor. Graded in grain size and dust-free, the shavings are clean and efficient to use.
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V
Rating: 5 out of 5
took a loooong time, but all's well that ends well
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C
Rating: 5 out of 5
Delivery was on time despite being under Christmas season.
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A
Rating: 5 out of 5
Everything to the standard I expected
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A
Rating: 4 out of 5
Always satisfied with TOM PRESS
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C
Rating: 5 out of 5
Perfect transaction, quality merchandise.
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A
Rating: 2 out of 5
No delivery, no replies to e-mails, no proposals to solve the problem! I'm still waiting!
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A
Rating: 5 out of 5
Good product great customer service
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A
Rating: 4 out of 5
one of the 60 pots delivered was broken. The packaging was not sufficient. Order prepared by Florian B.
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Response from tompress.com
Hello, I have informed the after-sales service of this breakage. Please send us a photo so that we can make the necessary arrangements. Best regards and best wishes.
V
Rating: 1 out of 5
I ordered and paid for the goods at the beginning of December, but still haven't received them! I am very dissatisfied with the delivery service...
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A
Rating: 5 out of 5
For a first purchase on your site I am fully satisfied, the reception on the phone is very friendly.
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A
Rating: 5 out of 5
Impeccable!
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A
Rating: 5 out of 5
I ordered the chopper. Very happy.
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A
Rating: 4 out of 5
too long to heat up too bad
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A
Rating: 5 out of 5
no
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Nickel!!!
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A
Rating: 4 out of 5
Good integrity of the packaging, good use of the product. I'm satisfied, I just got the wrong size!
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A
Rating: 5 out of 5
Top article
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 3 out of 5
The flamadou is poorly finished for a tool that's supposed to be in contact with food and fire, and I find it strange that it's covered with a very smelly paint when put in the fire.
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A
Rating: 4 out of 5
The product does not correspond to the order: the hose measures only 1.50m instead of the advertised 3m and corresponds only to diesel fuel, whereas it was advertised as all gases. Very disappointed.
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Good product, fast delivery
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A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
The customer service was very friendly and courteous.
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