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A
Rating: 5 out of 5
Fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Very good products
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A
Rating: 5 out of 5
The order was delivered quickly, right to the doorstep and very safe! Thank you so much!
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
the black screws are really ugly on a white board, which is a pity because the whole thing is ugly, especially when seen from the front in a kitchen.
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A
Rating: 5 out of 5
I didn't need customer service.
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A
Rating: 5 out of 5
Very satisfied with this order. Very fast delivery, the parcel was very damaged but the packaging included a second box, so the product arrived in good condition.
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A
Rating: 3 out of 5
Too bad the rennet and ferments were not in stock, it should have been known when the order was placed, like ( in the process of being restocked, lead time ....) Almost 3 weeks delivery time, not even an email to warn me, I have to ask for news of the lead time...in short, not great logistics....
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Response from tompress.com
Hello, The information is on the order confirmation received on 14/10. Kind regards.
A
Rating: 5 out of 5
Nothing to say, fast delivery, compliant products
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A
Rating: 5 out of 5
no worries
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A
Rating: 5 out of 5
First order
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A
Rating: 5 out of 5
R.A.S
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
ok no problem .
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A
Rating: 1 out of 5
To date, I have received nothing. Thank you very much.
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Response from tompress.com
Hello, I see a delivery made on the tracking of your package. Parcel left on 13/11 and delivered yesterday. Please rectify. Kind regards.
A
Rating: 5 out of 5
I appreciated the direct telephone contact. The person I spoke to was very knowledgeable about the product I was interested in. Direct contact is irreplaceable.
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A
Rating: 5 out of 5
Good value for money
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A
Rating: 5 out of 5
very satisfied with my order of good quality beech sawdust.
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A
Rating: 3 out of 5
very good, but it's not possible to track parcels. imagine when they have to be signed for. we spend days waiting?
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Response from tompress.com
Hello, the carrier will contact you in case of absence and leave you a notice to organize its representation. Best regards.
A
Rating: 3 out of 5
broken product, still not replaced after a week
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Response from tompress.com
Hello, The replacement left our warehouse on 13/11. Best regards.
A
Rating: 5 out of 5
Very fast delivery Excellent products
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A
Rating: 5 out of 5
super fast delivery so far haven't used the vacuum machine yet
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A
Rating: 5 out of 5
Fast delivery and neat parcel. To be recommended
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A
Rating: 4 out of 5
Hello, I'm sorry about the delivery time, which was over 2 months. I was not notified of the delivery, nor was I given an appointment to pick up the pallet. What would have happened if I hadn't been there. That said, very good material.
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A
Rating: 5 out of 5
Very good, just as I expected
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A
Rating: 5 out of 5
I was ordering for the second time and from order to delivery, everything was very good (as with my 1st order).
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A
Rating: 5 out of 5
I've just done a 1st evaluation but I went a bit fast and I made a mistake, I reversed the 1 and the 5... I'm very satisfied!
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 4 out of 5
R. A. S.
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A
Rating: 1 out of 5
NOT YET RECEIVED THE COLI
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Response from tompress.com
Hello, the parcel has been available at the relay point since 15/10: https://www.laposte.fr/outils/suivre-vos-envois?code=2V02073514033. Best regards.
A
Rating: 5 out of 5
Speed
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A
Rating: 4 out of 5
Products very well packaged. Quality equipment.
20 liters of apple juice made.
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20 liters of apple juice made.
A
Rating: 5 out of 5
very good
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A
Rating: 3 out of 5
Product delivered one month after order...that's a long time. No clarification or apology from customer service.
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A
Rating: 3 out of 5
Order held for over 2 months..without TOM press contacting me. I had to call!
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Response from tompress.com
Hello, The deadline is noted on the products and recalled on your order confirmation of 04/09/2020. Best regards.
A
Rating: 4 out of 5
Delivery time much longer than originally announced. A message announcing delivery delays would have been appreciated. Otherwise responsive customer service, good quality product and as expected.
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A
Rating: 5 out of 5
It's been a long expedition, but I guess it's complicated right now :)
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Response from tompress.com
Hello, Indeed, you imagine very well and we thank you for your understanding. Best regards.
A
Rating: 5 out of 5
order placed by phone because payment card site under maintenance, but advisor very attentive. delivery in record time. thank you.
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A
Rating: 3 out of 5
BOTTLE CAPS DO NOT CLIP ONTO THE BOTTLE AT ALL VERY DISSATISFIED
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Response from tompress.com
Hello, which bottles (brand and reference) do you use them with? Best regards.
A
Rating: 5 out of 5
Great site and fast delivery
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