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A
Rating: 5 out of 5
material corresponds to my expectations. Too bad there are knots in the wood.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
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A
Rating: 5 out of 5
Excellent quality product
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A
Rating: 4 out of 5
Very good but rather high prices
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A
Rating: 5 out of 5
Fast service
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A
Rating: 4 out of 5
Despite the careful parcel and packaging, one of the products was damaged. No evaluation on the customer service that I did not contact.
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A
Rating: 5 out of 5
I have nothing more to say.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Extremely pleasant, welcoming and clear contact when I called during my order on your extranet site.
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A
Rating: 2 out of 5
Machine refused because of damaged packaging. Photos sent by e-mail to the after-sales service attesting to this. I'm waiting for a new peeler to be sent to me quickly.
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A
Rating: 5 out of 5
Good product
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A
Rating: 5 out of 5
Site to recommend... Fast delivery and very good follow-up ...
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A
Rating: 5 out of 5
Very good product and fast delivery
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A
Rating: 2 out of 5
This pitter might work if the cherries were perfect spheres with well-centered round pits, but in nature that doesn't exist! Also, the cross-shaped piston is too big and remains stuck at the bottom despite the spring; it had to be reduced with sandpaper.... In short: a poorly designed device that you should avoid buying.
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A
Rating: 5 out of 5
No complaints about the product, very fast delivery
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A
Rating: 4 out of 5
Delivery on time. Item corresponds to the description. I can't really assess customer service, as the order was placed over the Internet.
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A
Rating: 5 out of 5
3 times less expensive than the competition
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A
Rating: 5 out of 5
Tompress always on top.. Product as usual
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A
Rating: 4 out of 5
the machine seems to work perfectly, but it's a shame I didn't notice when ordering that the default grid had holes too big for the first use I wanted to make of it, namely destoning raspberries.
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A
Rating: 5 out of 5
Perfect delivery in a mountainous area of Lozère that's not easy to get to!
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A
Rating: 5 out of 5
Perfect welcome, order and delivery
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Using the vacuum packaging material we bought from Tompress a long time ago, we regularly order the rolls.
Extremely fast delivery time (this time too, despite the period, June 2020).
Superb customer service when we needed a spare part for the equipment long after the warranty had expired...
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Extremely fast delivery time (this time too, despite the period, June 2020).
Superb customer service when we needed a spare part for the equipment long after the warranty had expired...
A
Rating: 5 out of 5
Excellent quality products, fast and careful delivery
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V
Rating: 5 out of 5
Excellent product well delivered
A
Rating: 5 out of 5
Satisfied with the cereal mill crusher 0,75 HP works very well, grid of different diameter of good, quality recommends the product.
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A
Rating: 2 out of 5
The smoker is nice but the packaging sucks!!! Not a panel that isn't crooked!
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Response from tompress.com
Did you indicate this on the delivery note? Yours faithfully
V
Rating: 3 out of 5
1. An idea of a delivery date would have been helpful.
2. Some filler has been used to mend a split near the bottom rung. While the filler may have been necessary it is disappointing that it has not been sanded down so the effect is rough and unsightly.
3. There are black felt tip marks on the ladder. These are very unsightly. Carpenter's marks would have been a better choice.
2. Some filler has been used to mend a split near the bottom rung. While the filler may have been necessary it is disappointing that it has not been sanded down so the effect is rough and unsightly.
3. There are black felt tip marks on the ladder. These are very unsightly. Carpenter's marks would have been a better choice.
A
Rating: 4 out of 5
R.A.S
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
very well
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C
Rating: 2 out of 5
Goods do not match what is indicated. Problems with delivery.
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Response from tompress.com
Good morning, sorry you did not have a good experience. We are not aware of any problems with the delivery, while for non-conforming goods we are available to solve any problems. Please do not hesitate to contact us, we are always available. CUSTOMER SERVICE TOMRPESS ITALIA
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect transaction
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A
Rating: 5 out of 5
Very good products
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A
Rating: 4 out of 5
No information from the carrier. The delivery reference given by Tompress was unknown on the carrier's website; there was no message announcing the delivery: it was a happy coincidence that allowed us to welcome the delivery man.
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A
Rating: 3 out of 5
Product does not correspond to the quality presented on the merchant site and oversized box arrived crushed. Fast delivery. Acceptable product.
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A
Rating: 4 out of 5
Perfect product as described on the website
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A
Rating: 5 out of 5
Ras
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A
Rating: 4 out of 5
many products sometimes unavailable in other stores
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A
Rating: 5 out of 5
I would have liked to have had a note from customer service to tell me that something was missing from the order, instead of waiting several days without any news, and for me to be the one to call to find out the reasons for the delay. As the rest was a regent, I cancelled the missing item... but I lost 10 days....
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