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L
Rating: 5 out of 5
Product content
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 755 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
All reviews
M
Rating: 1 out of 5
The two items arrived broken and to this day the customer service is requesting a document that seems unknown to the Post Office
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J
Rating: 5 out of 5
Very good services
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B
Rating: 5 out of 5
Quickly received shipment
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C
Rating: 5 out of 5
A simple and clear catalog
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M
Rating: 5 out of 5
Perfect thanks
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K
Rating: 5 out of 5
Thank you and super fast delivery!
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M
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Fast and careful shipping, good communication with the order service
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G
Rating: 5 out of 5
Impeccable delivery, easy setup and a successful trial with a big pork roast.
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I
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Home equipment order. The price was reasonable, the shipping fast and careful. Tompress is a serious French seller. Thank you.
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M
Rating: 5 out of 5
Perfect and very fast delivery!
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P
Rating: 5 out of 5
Product matching my expectations and delivery without problems
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J
Rating: 5 out of 5
correct
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R
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Very attentive service that helped me find the product I needed
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S
Rating: 1 out of 5
Received article broken and customer service does not respond
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Response from tompress.com
Hello,
Following your complaint, our after-sales service requested from you the report from La Poste on 02/2/26 in order to process your request.
To date, this document has not been sent to us within the allotted time, the 72-hour complaint period is now exceeded. As a result, your file is closed.
Best regards,
Customer Service
Tom Press
Following your complaint, our after-sales service requested from you the report from La Poste on 02/2/26 in order to process your request.
To date, this document has not been sent to us within the allotted time, the 72-hour complaint period is now exceeded. As a result, your file is closed.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Compliant products
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P
Rating: 5 out of 5
Material received on time, perfect packaging. The motor for the spit purchased to replace a mechanism in a Capucin spit fits without any problem despite the negative feedback from Tompress customer service. It's the 8kg model. We will roast the first guinea fowl on Sunday.
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F
Rating: 5 out of 5
Perfect.
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N
Rating: 5 out of 5
quick efficient cake mold well packaged
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I
Rating: 4 out of 5
Good equipment received on time.
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Response from tompress.com
Hello,
We are pleased that the equipment meets your satisfaction and that the delivery has lived up to your expectations.
See you very soon for a new order.
Best regards,
Customer Service
Tom Press
We are pleased that the equipment meets your satisfaction and that the delivery has lived up to your expectations.
See you very soon for a new order.
Best regards,
Customer Service
Tom Press
O
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Perfect, don't change anything.
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B
Rating: 5 out of 5
Very well perfect
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J
Rating: 5 out of 5
fast delivery, great price product on sale
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M
Rating: 5 out of 5
Tompress: Very serious. What we particularly appreciate about you is the courtesy on the phone and for octogenarians we can pay by check which is no longer possible elsewhere. Quality products otherwise.
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J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
fast shipping and receiving. The ordered products are in perfect condition and of very good quality
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N
Rating: 5 out of 5
It's very serious, fast delivery, very happy
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L
Rating: 2 out of 5
Hello, I am annoyed because the merchandise has arrived but I have a problem with it. I have asked questions to the return service and I am waiting for a response. So I cannot give a review today!
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Response from tompress.com
Hello,
We confirm that the reported problem has already been resolved by our after-sales service.
Best regards,
Customer Service
Tom Press
We confirm that the reported problem has already been resolved by our after-sales service.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
Fast and careful delivery. The food cans arrived in very good condition.
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D
Rating: 5 out of 5
Product as described and delivered very quickly.
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J
Rating: 5 out of 5
Very very satisfied
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M
Rating: 5 out of 5
Rad everything is fine
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M
Rating: 5 out of 5
VERY SATISFIED
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M
Rating: 5 out of 5
I hope the device is effective and that it will scare away pests.
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