English 
Français 
Italiano 
Deutsch 
Nederlands 
E
Rating: 5 out of 5
Order as described, fast delivery
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 755 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
All reviews
C
Rating: 5 out of 5
Package received without damage. I still love Tompress products!
Translated reviews
A
Rating: 5 out of 5
Very good site I recommend
Translated reviews
C
Rating: 5 out of 5
Received on time and in good condition. I recommend.
Translated reviews
P
Rating: 5 out of 5
Very useful work, both for beginners and for improving smoking techniques. Respect for delivery times.
Translated reviews
Y
Rating: 5 out of 5
Package received very quickly and ordered material is perfect.
Translated reviews
R
Rating: 1 out of 5
The items arrived damaged because they were poorly protected and I have not heard from customer service...
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Ok
Translated reviews
C
Rating: 5 out of 5
Compliant object and fast delivery
Translated reviews
R
Rating: 5 out of 5
Perfect
Translated reviews
C
Rating: 5 out of 5
Fast delivery and compliant material. Careful packaging. I recommend.
Translated reviews
J
Rating: 5 out of 5
Very good
Translated reviews
D
Rating: 5 out of 5
R A S
Translated reviews
R
Rating: 5 out of 5
As usual, top-notch! It's so nice to have Tompress, a company located in a rural area of the country... and a real alternative to the usual foreign online sales juggernauts!
Translated reviews
S
Rating: 5 out of 5
Everything is OK, fast delivery. Package in bad condition but fortunately no breakage.
Translated reviews
Response from tompress.com
Hello,
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,
Customer Service
Tom Press
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Fast delivery to pickup points, quality products.
Translated reviews
F
Rating: 5 out of 5
Very well packaged parcel and received very quickly
Translated reviews
C
Rating: 5 out of 5
Excellent contact, and very satisfied with the order and delivery times. I recommend this site.
Translated reviews
P
Rating: 1 out of 5
Incomplete product
Translated reviews
Response from tompress.com
Hello,
Thank you for your message.
We confirm that the reported issue has already been resolved by our after-sales service.
Best regards,
Customer Service,
Tom Press
Thank you for your message.
We confirm that the reported issue has already been resolved by our after-sales service.
Best regards,
Customer Service,
Tom Press
V
Rating: 5 out of 5
Perfect
Translated reviews
D
Rating: 5 out of 5
good value for money
Translated reviews
C
Rating: 4 out of 5
well delivered quickly
Translated reviews
Response from tompress.com
Hello,
Thank you for your positive feedback.
We are glad that your delivery was well received and quick.
Best regards,
Customer Service
Tom Press
Thank you for your positive feedback.
We are glad that your delivery was well received and quick.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
At the top! Compliant with my needs Thank you
Translated reviews
F
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 2 out of 5
No worries about the product. Small joke However, the box (small size) was open, no tape on the opening. The product could have fallen.
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback and we are pleased to hear that you are satisfied with the product.
We do take note of your comment regarding the received package being open and the absence of tape.
Please excuse us for this inconvenience.
Best regards,
Customer Service
Tom Press
Thank you for your feedback and we are pleased to hear that you are satisfied with the product.
We do take note of your comment regarding the received package being open and the absence of tape.
Please excuse us for this inconvenience.
Best regards,
Customer Service
Tom Press
A
Rating: 3 out of 5
I received a damaged product, how can I change it. Thank you in advance
Translated reviews
Response from tompress.com
Hello,
Thank you for your message.
As discussed with our after-sales service, the complaint period of 72 hours after receipt has unfortunately passed.
Thank you for your understanding.
Best regards,
Customer Service
Tom Press
Thank you for your message.
As discussed with our after-sales service, the complaint period of 72 hours after receipt has unfortunately passed.
Thank you for your understanding.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
Top
Translated reviews
V
Rating: 5 out of 5
The order was placed without difficulty
Translated reviews
M
Rating: 5 out of 5
Nothing
Translated reviews
W
Rating: 4 out of 5
Very satisfied
Translated reviews
S
Rating: 5 out of 5
Very good
Translated reviews
C
Rating: 5 out of 5
The entire range of products is quite satisfactory.
Translated reviews
B
Rating: 5 out of 5
impeccable good product good company
Translated reviews
P
Rating: 5 out of 5
Just as expected. Thank you
Translated reviews
F
Rating: 5 out of 5
corresponds exactly to what I was looking for
Translated reviews
D
Rating: 5 out of 5
Everything is perfect as usual
Translated reviews
M
Rating: 5 out of 5
There is never any problem with orders using your services.
Translated reviews
H
Rating: 5 out of 5
Fast and precise
Translated reviews
T
Rating: 5 out of 5
Perfect
Translated reviews
J
Rating: 5 out of 5
Perfect
Translated reviews