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A
Rating: 5 out of 5
I am delighted with my order, the telephone reception and the fact that two changes were made to my order. Thank you.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 759 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
r.a.s
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A
Rating: 5 out of 5
good material i recommend
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A
Rating: 5 out of 5
as usual impeccable service and delivery. A real pleasure.
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A
Rating: 5 out of 5
Top-notch customer service
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A
Rating: 4 out of 5
Product ordered in early December, received in March... without a word of apology from customer service, without a commercial gesture.
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A
Rating: 5 out of 5
fast, compliant delivery
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A
Rating: 5 out of 5
Product true to description, fast and careful delivery and perfect after-sales service following a request for bottle storage.
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V
Rating: 5 out of 5
everything went very well
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A
Rating: 5 out of 5
Perfect, nothing to say and, frankly, top-notch after-sales service. I highly recommend ordering from you.
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A
Rating: 2 out of 5
6 weeks waiting for delivery, several calls to customer service who are unable to give a delivery date. No commercial gesture made. We will not recommend them, and we do not recommend them.
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A
Rating: 2 out of 5
Two lids out of 6 arrived broken. What's more, the cardboard box was huge, for 6 verrines of 290mL.... it's about time they made a little effort in terms of ecology.
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Response from tompress.com
If you have any questions, please do not hesitate to contact us. Best regards.
A
Rating: 5 out of 5
Super ... except that the material was not available when ordered but arrived later but on the date communicated nothing to say.
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A
Rating: 5 out of 5
very good, arrived on time, good product
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A
Rating: 5 out of 5
Very good quality product, well packaged, I recommend these products. THANK YOU TOMPRESS
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A
Rating: 5 out of 5
Top purchase and delivery.
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A
Rating: 5 out of 5
very good site, I recommend,
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
No probleme
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A
Rating: 5 out of 5
Perfect service.
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V
Rating: 4 out of 5
We could still work on communication, but otherwise I'm satisfied.
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A
Rating: 5 out of 5
Very good product, very good customer service. Very pleased.
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A
Rating: 4 out of 5
the drip pan handle has come loose , 2 rivets did the trick + a little matt black on the raw iron parts will prevent rusting .
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A
Rating: 5 out of 5
Serious and efficient site
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A
Rating: 5 out of 5
PUNCTUAL SERIOUS NOTHING TO COMPLAIN ABOUT
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A
Rating: 5 out of 5
Product as described Good value for money
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A
Rating: 2 out of 5
I was waiting for my Christmas present and received it in March.
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A
Rating: 4 out of 5
Order placed in december 2018 received in march 2019 but good its going ...
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Response from tompress.com
Hello, It was a shortage of raw material, the glassmakers have resumed their activity, it should not take so long. Best regards.
A
Rating: 5 out of 5
NOTHING MORE TO SAY
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A
Rating: 3 out of 5
Hello, Some bottles broke in the packaging... In the end I have 16 bottles and 20 capsules. It seems to me that the package contained only 18 bottles, because among the broken glass, I counted only 2 bottlenecks. To recover a little of my satisfaction, I expect from your service the return of 4 bottles. Otherwise the product seems to me of good quality Cordially Charly
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Response from tompress.com
Hello, Our apologies, I am opening a file with our after-sales service immediately. Best regards.
A
Rating: 5 out of 5
For a first, I am very satisfied. Thank you for your speed.
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A
Rating: 5 out of 5
No particular worries, order and goods delivered very well packaged and therefore arrived well. Now I just need to familiarize myself with sous vide cooking... Thank you!
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
no comment
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A
Rating: 5 out of 5
very happy
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A
Rating: 1 out of 5
No warning of the arrival of the parcel at the relay point. If in the figures the shipment was almost fast, in fact it took me more than 10 days to get my parcel as I thought I would receive a warning of availability. I checked my spam and the like, but never received anything. What's more, customer service takes people at face value.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Very fast delivery (2 days). Product conforms. Very satisfactory
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