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A
Rating: 5 out of 5
very satisfied
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 759 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
All reviews
A
Rating: 5 out of 5
Barrel arrived in very good condition (almost new) but with the charm of having already been used (a few traces of wear and wine which magnify it). Beautiful item, perfect for adding to our wine cellar. Super fast delivery. Very satisfied with my purchase. It was a gift for my husband, for our first wedding anniversary: he's delighted.
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A
Rating: 5 out of 5
Very pretty nesting box I hope our family of Redstarts will like it too I'm waiting for them to be installed...
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A
Rating: 5 out of 5
satisfied with the product
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A
Rating: 2 out of 5
the description is too brief and the service cannot give the characteristics of the pump nozzle, which is specific to the product.
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A
Rating: 5 out of 5
a little skeptical about the effectiveness of the product, I must say after 4 days of use that it is GENIAL INCREDIBLE I HAVE MORE THAN 20 BIRDS in a tree in my garden and this morning not one more so completely satisfied and recommend the bird scarecrow.
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A
Rating: 5 out of 5
It's always a pleasure to order from Tom Press.
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A
Rating: 5 out of 5
Reducing shipping costs would be TOP
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A
Rating: 5 out of 5
No problems as ordered
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A
Rating: 5 out of 5
This is my third order. I'm very satisfied, from ordering to delivery, everything has gone smoothly every time.
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V
Rating: 5 out of 5
as described and fast processing and fast delivery
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A
Rating: 5 out of 5
Thank you for the quality of your offer and your services.
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A
Rating: 2 out of 5
Cost of delivery for the return of the parcel charged to the customer no commercial gesture from Tompress A real shame as I was a customer until then.
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A
Rating: 5 out of 5
Very good product I am very happy and I can recommend it to friends.
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A
Rating: 4 out of 5
Very satisfied with my order, no breakage, I recommend tompresse.
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 1 out of 5
1 bottle out of the 6 delivered was broken and I have a credit note which I probably won't use instead of a replacement of the bottle I needed and my complaint has not been taken into account. In fact, you have reimbursed me but I hadn't looked since you sent me a credit note by e-mail N° AX111773 dated 21/02.
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A
Rating: 5 out of 5
Excellent company, nothing to complain about in terms of delivery or the quality of the products and the website.
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A
Rating: 5 out of 5
For a first time it's perfect, nothing more to say.
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A
Rating: 5 out of 5
Top quality
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A
Rating: 5 out of 5
Compliant products, wide selection, fast delivery and fair delivery rates. Would definitely recommend. Thank you
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A
Rating: 5 out of 5
Always at the top .... customer service, quality of items and responsiveness....impeccable
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A
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
Good response from you, who replaced the pot that arrived the first time with dents in several places without any problem.
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A
Rating: 5 out of 5
R.A.S very satisfied with the products and the reactivity of delivery. Thank you.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Excellent materials. Thanks again.
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A
Rating: 5 out of 5
order received on time compliant
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A
Rating: 5 out of 5
All in all good except for the next day delivery.
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A
Rating: 5 out of 5
very fast and very efficient
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A
Rating: 5 out of 5
Product corresponds to my expectations and was delivered quickly. Good value for money, to be confirmed over time.
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A
Rating: 5 out of 5
tres tres tres bien merci belle journee à tout l'equipe
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A
Rating: 3 out of 5
I made a complaint when I ordered a smoker and I didn't even get a phone call from NUL customer service.
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Response from tompress.com
Hello, You left a user review on this site, and on 30/01 we tried to contact you, unfortunately without success. I will pass on your comment to our customer service department. Best regards.
A
Rating: 5 out of 5
very happy with my purchase. thank you
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A
Rating: 4 out of 5
Order placed in autumn, delivery scheduled for early January, then postponed until February (I was getting impatient, and that's when I was told that the deadline had been postponed again). All I got for my patience was a 1.50 euro gift voucher, which I really didn't think was very much...
However, this is the first time I've been disappointed... and I do hope it's the last!
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However, this is the first time I've been disappointed... and I do hope it's the last!
A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
After several searches among competitors, I found the product at the best price on your site. Fast shipping. I keep the catalog enclosed with the product.
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A
Rating: 5 out of 5
It's perfect, keep up the good work. Thank you.
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A
Rating: 3 out of 5
big problems with delivery times and damage to a product on delivery, but good reactivity.
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A
Rating: 5 out of 5
one box of bottles was well packed but the second was not protected enough fortunately no breakage
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