The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
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Acheteur Vérifié
Rating: 2 out of 5
delivery time too long. i thought i'd find rakes big enough to harvest olives, but in fact i feel like i've received rakes for children. very disappointed.
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Response from tompress.com
Hello, isn't it 13.5 cm long? Please contact our customer service department on 05 63 71 44 99. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
Small delivery problem (wrong location and the delivery company didn't provide me with the code to remove the coli). Apart from that, the pan oozes quality, and potting is child's play (under parental supervision). I've only had it a few days, but it's already not catching on at all, and works wonders on everything I've tried.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery is a problem with this company, parcels have to be picked up at a relay point, it's unacceptable to pay for home delivery and have to go somewhere else. On the other hand, good products, to be recommended.
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Acheteur Vérifié
Rating: 5 out of 5
Beautiful items very well packaged Package received in perfect condition. Only one suggestion: the tracking system could be improved (no sms or call to warn of delivery, no tracking possible on their site...obliged to call a premium rate number to get news).
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Acheteur Vérifié
Rating: 5 out of 5
Very good service for food supplies. Always very happy with your catalog and delivery.
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Verifizierter Käufer
Rating: 4 out of 5
Unfortunately, some of the ordered smoke chips have spread throughout the package because the bag has an opening at the front that should have been taped up before shipping.
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Response from tompress.com
Hello, we apologize, we will be more vigilant. Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
The order arrived quickly and the products were of excellent quality. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Recovered half a wild boar just before Christmas. Ran out of seals for my werk jars..... Ordered from you in a hurry... and, as usual, delivered quickly and correctly despite the festive period. 53 jars of wild boar pâté..... bravo et merci
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Acheteur Vérifié
Rating: 5 out of 5
As usual, everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Highly practical design
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Acheteur Vérifié
Rating: 4 out of 5
very disappointed with the carrier who leaves the parcel 100 m from the house despite my insistence due to back problems. He says he doesn't have time and leaves you with your heavy parcel on the side of the road.
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Acheteur Vérifié
Rating: 5 out of 5
Product meets our expectations
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Acheteur Vérifié
Rating: 5 out of 5
The website works very well
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A
Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and product conformity
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Acheteur Vérifié
Rating: 5 out of 5
Bonjour pour une première commande tout a très bien fonctionner Site a recommander chaudement merci Christian
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C
compratore verificato
Rating: 1 out of 5
As of 12/20/18 I have not heard from my order. It appears to be shipping but I have no information since I have not received any kind of assistance either by phone or email.
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Response from tompress.com
Hello, the package was shipped from 20/12/2019 as stated in the same day email. On this email is the link to track the package. It is not normal that the package is not always delivered. I will open a complaint with the courier company. Sincerely.
A
Acheteur Vérifié
Rating: 5 out of 5
super
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Acheteur Vérifié
Rating: 5 out of 5
Material delivered on time
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A
Acheteur Vérifié
Rating: 5 out of 5
meets our expectations
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Acheteur Vérifié
Rating: 5 out of 5
impeccable service as usual keep up the good work at last a serious store
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Acheteur Vérifié
Rating: 5 out of 5
for a gift it's the person who chose your site
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Acheteur Vérifié
Rating: 5 out of 5
Very good equipment, can't fit a big ham, very even cut, quiet.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time not respected... we were expecting it for Christmas but didn't receive it: probably because of the holidays... or other reasons... We don't know why. Package in good condition. Not disappointed. Product not yet tested. Is in working order. I will let my friends and family know about your interesting site.
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Acheteur Vérifié
Rating: 5 out of 5
No complaints
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Acheteur Vérifié
Rating: 4 out of 5
Product meets my expectations in terms of use, but the assembly is a real headache, with a very brief explanation and a very illegible drawing. Everything fits together very well if you've taken the time to lay everything out and understand which way to put the walls: inside or outside. A clear assembly plan would be welcome.
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Response from tompress.com
Thank you for your feedback. We'll do our best to improve the documentation. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
My order planned as a Christmas present still hasn't been delivered, it's January 1st The post office (letter carrier) tells me that Colissimo deliveries are subcontracted and that independent delivery firms are dubious The address was correct, there was someone on site as these are offices (7am - 7pm). And it's been 4 or 5 times that I've written the same thing with no reply Will I get delivery?
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Response from tompress.com
Hello, Our after-sales service has resent a parcel because the first one is being returned to the sender. You have contacted our after-sales service to confirm the address before reshipping. You can contact us directly at 05 63 71 44 99. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
No delivery to my home as the letter carrier deemed the parcel too large.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect service and very fast 24h delivery
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Acheteur Vérifié
Rating: 4 out of 5
Delivery on time and as ordered
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Acheteur Vérifié
Rating: 5 out of 5
Stove not yet used but received very quickly, perfectly packaged. Quality is good (thickness of metal).
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Acheteur Vérifié
Rating: 5 out of 5
I have a favorable opinion of Tompress.
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Acheteur Vérifié
Rating: 5 out of 5
Good product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
serious and professional
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Acheteur Vérifié
Rating: 5 out of 5
For a previous order that I had to cancel because of a too long delay on one of the items, it is a pity that you do not make partial shipments (the non-availability of the items is not our fault and it is the customer who is penalized) otherwise I like your company very much cdlt colette Bachelet
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with your services and your customer service. Thank you and best wishes for 2019.
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Acheteur Vérifié
Rating: 5 out of 5
Product and service in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
Ben change nothing, thank you for the speed.
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Acheteur Vérifié
Rating: 5 out of 5
Don't change a thing
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