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A
Rating: 5 out of 5
perfect thank you
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
It's just a shame that shipping costs are quite high. Otherwise it's very good and serious
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A
Rating: 5 out of 5
FAST AND CONFORMS TO MY ORDER
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A
Rating: 5 out of 5
top, thanks
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A
Rating: 5 out of 5
Super correct and fast see you next time and thank you
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A
Rating: 4 out of 5
Apart from the transport, everything is perfect
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A
Rating: 3 out of 5
As delivery was desperately delayed, I had to repurchase part of the order to make my apple juice on time. Small remark, the capsules I had to repurchase, 5 km from my home with an order received the next day in the store, cost me much less...what's the point of ordering over the internet??? Cordially David Chartier
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A
Rating: 5 out of 5
Very good product, fast delivery
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A
Rating: 5 out of 5
Delivery and product perfect as usual
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A
Rating: 5 out of 5
perfect, as usual
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A
Rating: 5 out of 5
perfect low
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A
Rating: 4 out of 5
long delivery time. Package received all smashed...
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Response from tompress.com
Hello, we apologize for the inconvenience, but what about the products inside? Is everything in perfect condition or was there any breakage? Best regards.
A
Rating: 3 out of 5
Not informed of a delivery delay due to a supply shortage. Had to call customer service again to find out the reason for the delay. Very professional.
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A
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
product conforms to order and delivered on time. i recommend it.
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A
Rating: 5 out of 5
Nothing to report, very good
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A
Rating: 5 out of 5
a very good, elegant and practical product.
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A
Rating: 4 out of 5
ease of ordering and speed of delivery. The equipment is not yet assembled but seems to be of good quality.
No info on product availability by phone on Saturdays.
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No info on product availability by phone on Saturdays.
A
Rating: 5 out of 5
Perfect Keep up the good work
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
super professionals.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fully satisfied
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A
Rating: 5 out of 5
short
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A
Rating: 1 out of 5
2 barrels ordered. One drum damaged. Delivery returned. No news since
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Response from tompress.com
Hello, The credit note for refund was issued and sent by email dated 25/10/2018, I invite you to check your email box for further infomations, you can contact us at 05 63 71 44 99 or [email protected] for any questions. Best regards.
A
Rating: 4 out of 5
Very good product in spite of information taken by phone, given by an unfriendly person.
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A
Rating: 5 out of 5
Very nice barrel, as described. Very fast delivery with the added bonus of the deliveryman's kindness.
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A
Rating: 4 out of 5
the cash register was not available quickly enough
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A
Rating: 5 out of 5
exactly what I expected
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A
Rating: 5 out of 5
I'm glad I was able to find capsules in 2 sizes for my bottles. If the caps oxidize or are damaged, the bottles can no longer be used.
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A
Rating: 5 out of 5
great efficiency for making chestnut puree
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A
Rating: 5 out of 5
very good no problem
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A
Rating: 3 out of 5
delivery too slow.insufficient information on lead times
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A
Rating: 5 out of 5
Note: when the machine gets clogged with rosehips, I engage reverse gear, which has the undesirable effect of loosening the screw when unscrewing. Re-fixing is very difficult. The screw has to be able to turn backwards to unclog the cone. You'd need a system that holds the screw in place for reversing and removes it for disassembly. Otherwise, great machine
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A
Rating: 5 out of 5
I ordered a chestnut stove. ...everything was very quick...and everything was in order...great for roasting in my wood stove. .
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Delayed deliveries due to product changes caused by stock-outs are not their fault and can happen.
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A
Rating: 5 out of 5
Fast, trouble-free delivery
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A
Rating: 2 out of 5
All the corks don't close the bottles properly, and the time between delivery and order was far too long.
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Response from tompress.com
Hello, We apologize for any inconvenience this may cause, but we've done everything we can to reduce the restocking time. Closing is done by a simple quarter turn. When you feel resistance, please do not force further to avoid crushing the lugs. Best regards.