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A
Rating: 4 out of 5
disappointed by the delivery time.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Store that doesn't steal its reputation.
Quality materials.
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Quality materials.
A
Rating: 4 out of 5
Product as described but delivery time far too long. Sales service very good.
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A
Rating: 5 out of 5
hello first order at tompress very happy . order placed on monday morning by check parcel received thursday afternoon . i have not yet tried my purchase thank you to the preparer for the speed and seriousness of the packaging of the package
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A
Rating: 5 out of 5
Delivery as ordered
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A
Rating: 3 out of 5
The wine press was delivered palletized and the paintwork is damaged. My husband is afraid that it will rust where the paint has been removed. What do you suggest to remedy this? I'd like to point out that I put my reservations on the delivery note. Thank you in advance.
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Response from tompress.com
Hello, I am immediately opening a file with our after-sales service (21577). Please send one or more photos of the damage to [email protected]. Best regards.
A
Rating: 3 out of 5
Very good material, impeccable delivery despite not having been warned. BUT small defects unacceptable given the price of this oven... Missing an essential nut for securing the lid, and a temperature probe bent in its original packaging. I'm sending you 2 photos by return e-mail.
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Response from tompress.com
Hello, of course you can send us your photos to [email protected]. Best regards.
A
Rating: 5 out of 5
Very responsive to a question in order to order the right product.
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A
Rating: 5 out of 5
Very good quality machine, cuts vegetation fairly finely.
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A
Rating: 2 out of 5
Having bought an apple crusher on your site, and having been a customer of yours for many years, I took the liberty of contacting you by telephone following the disappointment that this product has given me. A person from your company replied that the information would be passed on and that I would be contacted very shortly. I'm still waiting. In fact, this apple crusher is a real pleasure to use.
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Response from tompress.com
Hello, Your case is currently being processed. Our after-sales service will contact you shortly. Best regards.
A
Rating: 5 out of 5
quick delivery of the épépineuse which I immediately tried for chestnuts. It works quite well, but the chestnut skins end up clogging the grate, which would have to be cleaned as I worked, so I continued with the fine grate vegetable mill for an identical result and less cleaning difficulty.
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Response from tompress.com
Hello, You just need to use less at a time and give the peeler time to evacuate all the waste before replenishing the machine with chestnuts. Best regards.
A
Rating: 5 out of 5
Birthday gift for my son, very well packaged basin, fast delivery, good quality.
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A
Rating: 5 out of 5
super content
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A
Rating: 3 out of 5
The cardboard packaging was not reinforced, so the underside was ripped open. The cushioning inside was made of paper. Even underneath. With the weight of the glass, the paper was totally compressed underneath, so it couldn't do its job. All the packs of glass jars were against each other.... I'll never order from c
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Response from tompress.com
Hello, Our apologies for the inconvenience. I see that you have not reported the breakage to our after-sales service. I will pass on the information so that a claim can be made. Best regards.
A
Rating: 4 out of 5
after a non-compliant delivery (damaged packaging), the 2nd delivery was satisfactory.
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A
Rating: 5 out of 5
Product as described.
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A
Rating: 5 out of 5
product received promptly very well packaged Cde super
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Nothing to say impeccable.
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A
Rating: 4 out of 5
As satisfied as ever with Tom Press
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A
Rating: 2 out of 5
goods not available and then address error on the parcel
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Response from tompress.com
Hello, Indeed, your shipment had to wait for the restocking of products not available at the time of your order. We do our best to reduce these delays. You placed your order online, and the parcel was sent to the address you gave. If you wish to modify it, you can do it via your account or by telephone with your advisers. Best regards.
A
Rating: 5 out of 5
delivered on time
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A
Rating: 5 out of 5
Fast delivery, good quality product.
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A
Rating: 5 out of 5
The order is exactly what I was looking for
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A
Rating: 5 out of 5
Fully satisfied
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A
Rating: 5 out of 5
Super product that meets my expectations
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A
Rating: 5 out of 5
I expressed my concerns about the delivery, they were taken into account and it was perfect. I'm glad to have rediscovered an old-fashioned drugstore" and I'll be back to shop there. It's a safe bet as there aren't many of them left.
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Response from tompress.com
bravo to the whole team for their professionalism".
A
Rating: 2 out of 5
2 blueberry combs ordered on August 23, with a delivery time of 19 days. The parcel was only sent on September 28. No communication about the delay, we had to call again on September 26 to unblock the situation. As much as to say that the blueberry picking season had passed Where was the order lost? It's a pity that this spoils everything, the products are of quality...
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A
Rating: 5 out of 5
Tompress offers only quality products, and in return the prices are higher than those of other sites, but this is more than worth the price difference, which is quickly offset by the daily pleasure of using them.
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A
Rating: 5 out of 5
Your company is at the top, don't change anything. In principle, all your customers should be satisfied. Kind regards D.L.
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A
Rating: 5 out of 5
everything is perfect
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A
Rating: 5 out of 5
first order and full house for tompress
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A
Rating: 5 out of 5
Impeccable as usual".
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A
Rating: 3 out of 5
totally excessive delivery times.
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Response from tompress.com
Hello, Your order has indeed had to wait for the restocking of certain references that were out of stock. We are doing our best to reduce this delay. Best regards.
A
Rating: 5 out of 5
Everything's ok. Good for you.
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A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
Delivery a little long, but it's the first time.
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A
Rating: 5 out of 5
Never disappointed, fast delivery, very good follow-up.
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A
Rating: 5 out of 5
Product corresponds perfectly to the description.
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A
Rating: 4 out of 5
Correct delivery time material in good condition
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