Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

All reviews

P
Pascale L.
Rating: 1 out of 5
following a purchase from 06/12/2025
Damaged order and terrible customer service
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M
Michel M.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect. Products conform to my request and fast shipping.
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Daniel F.
Rating: 5 out of 5
following a purchase from 07/12/2025
must-have book at home super
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Olivier B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Package in perfect condition and product matching my expectations. Satisfied!
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Dominique M.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very well produced, compliant and fast delivery, I recommend.
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Isabelle B.
Rating: 5 out of 5
following a purchase from 07/12/2025
My daughter is very satisfied
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C
Christian G.
Rating: 1 out of 5
following a purchase from 23/09/2025
Order placed on 23/09 Received on 18/11 Really crazy received several emails they were always missing an item to send the order while the ordered items were in stock on their site This must be what it feels like to be led on Really unhappy with this experience 2 and a half months to receive this order is crazy
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Yohann G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Same as usual.
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Christian B.
Rating: 5 out of 5
following a purchase from 06/12/2025
top nothing to complain about
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Anne P.
Rating: 5 out of 5
following a purchase from 07/12/2025
Order received quickly
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Patrick L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Delivery compliant, fast and well protected, fragile product. And the best price I found
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Marie Odile K.
Rating: 5 out of 5
following a purchase from 06/12/2025
Nothing to report
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F
Françoise B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Quick compliant
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Marie P.
Rating: 5 out of 5
following a purchase from 06/12/2025
impeccable
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Olivier B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very good product matches the description. Fast delivery.
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Laurent P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Nothing to complain about, fast delivery, original spare part is of good quality, secure packaging, I recommend
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Danièle J.
Rating: 5 out of 5
following a purchase from 06/12/2025
Good
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C
Christine D.
Rating: 5 out of 5
following a purchase from 06/12/2025
very quickly received. in accordance with what I asked for. Thank you.
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David B.
Rating: 5 out of 5
following a purchase from 05/12/2025
always satisfied
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Huguette B.
Rating: 5 out of 5
following a purchase from 20/11/2025
5stars
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Pierre C.
Rating: 5 out of 5
following a purchase from 04/12/2025
very good products, fast shipping and excellent packaging
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Holwen M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Ras
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Michael G.
Rating: 5 out of 5
following a purchase from 02/12/2025
Nothing to report
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F
Francois B.
Rating: 5 out of 5
following a purchase from 26/11/2025
Perfect delivery and on time thank you
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Thierry R.
Rating: 5 out of 5
following a purchase from 03/12/2025
great tool, top delivery
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F
Frédéric C.
Rating: 3 out of 5
following a purchase from 02/12/2025
Very good product, but well, lack of assembly instructions... If you are not handy...
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M
Marie-Françoise D.
Rating: 5 out of 5
following a purchase from 21/11/2025
I really appreciate TOM PRESS products
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Christian P.
Rating: 5 out of 5
following a purchase from 04/12/2025
Always well served, on time.
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S
Sylvestre C.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect.
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B
Bernard F.
Rating: 4 out of 5
following a purchase from 09/11/2025
Good
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Jean C.
Rating: 5 out of 5
following a purchase from 04/12/2025
Good service
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D
Didier M.
Rating: 4 out of 5
following a purchase from 04/12/2025
GOOD
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Xavier B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Satisfied
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Olivier W.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast and careful shipping. Wide product catalog. Prices are competitive.
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R
Regis R.
Rating: 2 out of 5
following a purchase from 18/11/2025
The product is not identical to the photo: I wanted a 100 percent wood item and not wood/PVC
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Andre O.
Rating: 5 out of 5
following a purchase from 20/11/2025
well received, in accordance with the order
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B
Bruno E.
Rating: 5 out of 5
following a purchase from 05/12/2025
Products conforming despite a few small details and the age of the pusher that will be put back into service
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James B.
Rating: 5 out of 5
following a purchase from 15/09/2025
Better service by colissimo than by carriers, satisfied with the order
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Christian C.
Rating: 5 out of 5
following a purchase from 04/12/2025
fast shipping, nothing to say, very good.
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D
Dominique F.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very happy with my order as well as the contact with the sales service.
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