English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
Very responsive. Relevant support.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 583 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
All reviews
A
Rating: 5 out of 5
order arrives very quickly
Translated reviews
A
Rating: 4 out of 5
Hello, Good overall quality but several of the screws supplied are already rusty and one is unusable. I regret not having been able to take advantage of the free delivery offered the day after my order... Or at least to have benefited from a small commercial gesture.
Translated reviews
A
Rating: 4 out of 5
Good product
Translated reviews
A
Rating: 5 out of 5
My order, which was urgent, arrived, to my great surprise, in two days. The price was unbeatable and the product was of excellent quality. I will recommend this site in the future
Translated reviews
A
Rating: 5 out of 5
Everything is top notch I'll be back
Translated reviews
A
Rating: 3 out of 5
I was not satisfied with the delivery service (imposing a one-day delivery period on a parcel after an "initial visit" not agreed in advance is not acceptable).
Translated reviews
Response from tompress.com
especially since I wasn't even alerted the day the deliveryman supposedly came to my house. The response given by your service when I reported this is not convincing either."
A
Rating: 5 out of 5
Excellent advice from the sales team. Delivery as agreed. A minor problem with the red paint, which was obviously hastily applied, as it marks the wooden parts. What's more, the paint on the central screw thread comes off during the first pressings and may contaminate the juice. But since it's a food-safe paint, no problem. Great product for beginners
Translated reviews
A
Rating: 5 out of 5
ordered friday evening, delivered monday, good product, excellent service
Translated reviews
A
Rating: 4 out of 5
Thanks for everything Erick.
Translated reviews
A
Rating: 5 out of 5
super
Translated reviews
A
Rating: 5 out of 5
I'm happy and I talk about you around me
Translated reviews
A
Rating: 5 out of 5
Coli arrived in very good condition, well packaged
Translated reviews
A
Rating: 2 out of 5
I ordered a product on the 10th of the month, and I receive a reply on the 25th informing me of a stock shortage and a prior delivery date of the 4th the following month. That's not good enough. The few products I've bought from you have arrived without user manuals, even for slightly complicated machines. To be changed
Translated reviews
Response from tompress.com
Hello, We apologize for the delay, but it depends on the production process. Could you please let us know which notices are missing? Best regards.
A
Rating: 5 out of 5
Order promptly delivered, fully compliant with what is presented on the site
Translated reviews
A
Rating: 4 out of 5
Good product
Translated reviews
A
Rating: 4 out of 5
A 45 l press ordered on August 28th and still not delivered on September 25th .... I don't know if I'll get my money back.... 48H delivery is pure rip-off
Translated reviews
Response from tompress.com
Hello, Your parcel left on 14/09 as soon as the press was restocked. It seems that the carrier has had difficulties in arranging delivery with you since the next working day. We have noted your refusal to receive this item and request that the parcel be returned to our warehouse. Upon receipt, we will proceed with the refund as agreed. Best regards.
A
Rating: 5 out of 5
as this trestle can be adapted to a destemmer crusher, it was felt necessary to reinforce the stability of the assembly by adding three metal crosspieces connecting the tool legs
Translated reviews
A
Rating: 5 out of 5
Nothing to add
Translated reviews
A
Rating: 5 out of 5
the boxes seem to be quite sturdy, to be seen over time, otherwise the package is very well packed.
Translated reviews
C
Rating: 4 out of 5
Fast shipping the goods arrived without any problems
Translated reviews
A
Rating: 2 out of 5
the hives are not identical and the staple screws are badly positioned p lesoile
Translated reviews
Response from tompress.com
Hello, I'm sorry to hear that your order did not give you complete satisfaction. After-sales service file no. 21479 has been opened, and an e-mail with all the details has been sent directly to you. Best regards.
A
Rating: 5 out of 5
Very fast delivery, quality product, attentive after-sales service
Translated reviews
A
Rating: 5 out of 5
I've been a customer for several years now. The products are generally of good quality, hence the price. When there's a problem, customer service is always on hand to help.
Translated reviews
A
Rating: 5 out of 5
Good quality
Translated reviews
A
Rating: 4 out of 5
Little lack of information on delivery tracking.
Would like to receive emails.
Translated reviews
Would like to receive emails.
A
Rating: 4 out of 5
No problem ordering, delivery on time, excellent product.
Translated reviews
A
Rating: 5 out of 5
No need.
Translated reviews
A
Rating: 5 out of 5
Efficient, serious and reliable. Nothing to complain about. Friendly and reasonable company
Translated reviews
A
Rating: 5 out of 5
Always satisfied with the products distributed by TomPress
Translated reviews
A
Rating: 4 out of 5
The 2 euro coupon is simply ridiculous. It's better not to give them away.
Translated reviews
A
Rating: 5 out of 5
short
Translated reviews
A
Rating: 5 out of 5
Good reception and telephone information, very efficient equipment
Translated reviews
A
Rating: 5 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
unfortunately, delivery was delayed by more than a week because the product was not available, even though it was "in stock" on the website
Translated reviews
A
Rating: 5 out of 5
No complaints. Fast service, excellent packaging. Would recommend
Translated reviews
A
Rating: 5 out of 5
good product
Translated reviews
A
Rating: 5 out of 5
Very good quality products, very friendly customer service, I recommend.
Translated reviews
A
Rating: 5 out of 5
When supplying a manual chopper, you should provide the 6 or 8 grid as standard, which is more commonly used than the 4.5 grid.
Translated reviews
A
Rating: 4 out of 5
Not yet used, so efficiency? apparently everything works and is as ordered.
Translated reviews