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A
Rating: 4 out of 5
Fast and efficient
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
The device doesn't seem to be really suitable for mirabelle plums.
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A
Rating: 5 out of 5
the equipment is as described and easy to use
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A
Rating: 4 out of 5
The product I received was exactly what I expected, too bad I had to wait 3 weeks for a delivery normally made in 48 hours according to the site.
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Response from tompress.com
Hello, We are delighted that the product suits you. Delivery within 48 hours is possible provided that the product ordered is available, which was not the case for your item. On our website, this material was displayed with a 15-day lead time. Best regards.
A
Rating: 3 out of 5
No info on delivery, in the afternoon" without further details
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Response from tompress.com
then the delivery man (supposedly) couldn't find the address.
A
Rating: 5 out of 5
Great product, very easy to use.
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A
Rating: 3 out of 5
Bonjour tonneau bien reçu par contre devait être livré sur palette et il était à peine recouvert d'un plastique sur le haut mais est arrivé en bon état Sinon conforme à la photo à recommandé rendu très sympa
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A
Rating: 5 out of 5
perfect supply: the boxes are exactly the right size for the crimping machine
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C
Rating: 4 out of 5
All good, just the crooked cinnamon, but I can straighten it out
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A
Rating: 5 out of 5
Order prepared, shipped and received very quickly. Very satisfied.
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A
Rating: 4 out of 5
Very satisfied with the site, the order and the fast delivery. Used for redcurrant juice.
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Response from tompress.com
Hello, Thank you for all your compliments. See you soon. Best regards.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Service tv, delivery t' and the catalog put with the order formidable. Bravo Tompress
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A
Rating: 4 out of 5
The parcel arrived two days later than the advertised delivery date. The Post Office has once again shown its limitations, it is not normal to pay for a service and have it not carried out. Yours sincerely, P. SOSZYNSKI
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Response from tompress.com
Hello, Concerning your last purchase, you ordered on Thursday August 2nd. You chose to have your order sent by Colissimo. Your order was delivered on Monday August 6th. This delivery time of 2-3 working days is consistent with colissimo. Only a shipment with chronopost allows you to be delivered in 24h. Best regards.
A
Rating: 4 out of 5
good evening correct material, fast delivery, request for precision on spare parts via internet does not correspond to my request I returned my request with more precision and to date no response.
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Response from tompress.com
Hello, Your first request for information did reach us and you received an email response on 08/08/2018 from our sales department. Unless we are mistaken, we have not received your second request. You can contact us by telephone on 05.63.71.44.99 or by e-mail. Best regards.
A
Rating: 5 out of 5
Always satisfied with Tom Press, fast delivery.
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A
Rating: 5 out of 5
I am completely satisfied with this mixer and it was delivered quickly.
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A
Rating: 3 out of 5
So far, I've been completely satisfied with the products I've received and the quality of the deliveries, but I've come up against a major problem with a large order, which I'm complaining about and hope will be resolved as soon as possible.
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Response from tompress.com
Hello, Your request has been taken into account. Our after-sales service will contact you as soon as possible. Best regards.
A
Rating: 4 out of 5
VERY SATISFIED
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Fast delivery, just as we expected.
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A
Rating: 5 out of 5
speed, efficiency and quality of products ordered
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A
Rating: 5 out of 5
Professionalism
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A
Rating: 5 out of 5
Perfect communication with customer service.
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A
Rating: 5 out of 5
As a loyal customer, I've known TOMPRESS for a long time. I don't need any more loyalty survey(s) because you can see my rating above or like every time, let alone a confirmation after I've sent it back.
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A
Rating: 5 out of 5
Order received very quickly, and perfect merchandise
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A
Rating: 5 out of 5
nothing to complain about
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A
Rating: 5 out of 5
Always very good, reliable products for professional use.
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A
Rating: 5 out of 5
No problems, fast delivery, everything in order
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A
Rating: 4 out of 5
Incorrect delivery and products
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
I did not commission
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A
Rating: 5 out of 5
As with every purchase, everything is perfect.
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A
Rating: 5 out of 5
Nothing to say, delivery conformed to the products presented and the deliveryman was friendly and professional.
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A
Rating: 5 out of 5
As usual, never disappointed
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A
Rating: 4 out of 5
catastrophic delivery times
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Response from tompress.com
Hello, when you placed your order on 14/07, the equipment you ordered was out of stock. However, a 15-day lead time was indicated on our website for the availability of this product. The product arrived on 31/07 and you received it on 02/08. Best regards.
A
Rating: 5 out of 5
Very serious goods in conformity deadlines respected
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A
Rating: 5 out of 5
Impeccable. I recommend it.
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A
Rating: 4 out of 5
correct overall
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A
Rating: 4 out of 5
Despite 1 payment problem on your part and therefore 1 fairly long delay, everything arrived fine and of very good quality.
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Response from tompress.com
Hello, Thank you for your feedback on our products. We apologize for the delay in placing your order. Best regards.