Reviews tompress.com

Delivery promised in 48 hours, parcel delivered after 5 days. Not great for food products. Very disappointed with the delivery method, which doesn't live up to its promises.

Very disappointed by the quality! The funnels are very poorly finished and the croque monsieur iron appears to be of very poor quality (to be tested).

Shipment too late and delivery still pending...due to demonstrations ????? And to an incident suffered by the parcel ( according to chronopost)... lamentable from A to Z

Misleading item description, I asked to be reimbursed for the difference compared to other sellers (TomPress 25% more expensive) I was told no and that I could return the product if I wasn't happy.

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Unfortunately, I dropped the chopping board and it broke in two and is now unusable.

The cabinet arrived with one door handle missing, and the door magnets are of poor quality. In addition, there is a 3 mm gap between the door and the upright. The delivery was laborious, first of all, I didn't receive an email to let me know about the delivery, then on the second visit I was delivered at 7.40am in the dark, the carrier refused to take my chemi

It's now 15 days since I placed an order and parcel stuck in customs. Was told to contact UK customs, phone number provided was no longer in use. No mention of having to pay import taxes when placing an order. Will not use them again.

I have been waiting for the rest of my order for over 2 months. My orders have been out of stock several times and a delay of several months is inconceivable.

The product description and use of the product is absolutely wrong. We cannot use it. Very disappointed!!!! This reinforces our decision not to order on the internet. Luckily it wasn't too expensive.

I bought it to make quince jelly. It's totally unsuitable for this purpose, and the filtration is completely useless and inadequate. Everything should be stated on your technical data sheet, to avoid any misunderstandings.

Hello I had to return an item that did not match, 15 days later still no news for refund.

Furniture delivered with nothing to do with what was ordered (300). poor quality and twisted. since then, after-sales service has responded very slowly. in short, fast delivery but...bad product!

Sterilizer bought at the end of July, broken down mid-August and still not repaired or returned! In this canning season, I had to buy another one

I never received my order. Best regards. D Hubert

No mention of the 22% customs charges i have had to pay, will not be ordering again

I ordered on September 5th and I still haven't received my parcel. I have no news and when I asked what was happening I was told to be patient!

The equipment received does not conform to the description on 2 points: - no thermocouple, so no safety for indoor use, even as a simple auxiliary heater, - no screw connection for standard gas hose, but a nipple... Equipment returned to seller and reimbursed... after 15 working days from receipt of parcel and RIB instead of the 7 days announced... I don't want to buy anything

Ordered in January 2022, received after a monthly call from me in September 2022.

You're asking me to give my opinion on an order I still haven't received! When can I expect delivery?

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Ordered in February and received in August!

Site bug. I had requested delivery in Seine et Marne, but the delivery went to Normandy. Never got a reply to my complaint email 3 weeks later.

I waited 2 and a half months for delivery, with multiple reminders. No apology email for the inconvenience caused and nothing was specified at the time of purchase about these delivery times.

Received written confirmation of a canceled order with the promise that the refund would follow shortly. Two days later I receive an email that they shipped the order anyway and refused to refund.

I've used it twice and it's already broken.

I ordered on July 16, shipped on July 19 and as of August 1 I still haven't received anything! On the other hand, my account was debited on July 19. According to the Colissimo tracking system, the parcel, which was scheduled for delivery on July 21, has been delayed and there's been no news. I've asked for the product to be reimbursed because with a te

The dish has not been delivered

Package not yet received

You lied about paying taxes in the price

My order is not dated 15/06 as indicated but rather 15/11/2021. No follow-up from the company, the switchboard operator was barely friendly and unable to provide any information. Sales gesture for 6 months of delay, an advertising cutting board. Frankly disappointing....

No joint with the faucet which is sold at a high price for a small piece of plastic. I don't have the patience to send it back.

Customer service more pleasant, review your slogans because you say on the site 48h delivery it took over a month to receive the package, packaging too well pack 2 cartons and paper around there is a way to do more environmentally friendly

Delivery months after ordering Missing gaskets on cap and faucet

I still haven't received my coli

I ordered parts for a plunger. I didn't look at the description because the photo was self-explanatory, so I ordered. I received the parts but a gasket that was on the photo was missing. I immediately looked into why. In fact the photos were wrong, they had added the joint and so I didn't order what was displayed!!!! After two requests for commercial gesture, they did not answer q

I've tested them and they don't work. I'm still waiting for a response from the service department after 10 days.

Defective product it sucks again made in china

Hello, I ordered an item (pepper mill) in mid-December and received it in mid-April. I sent a photo as requested and I'm still waiting.

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