Reviews tompress.com

Delivery and service are ok. Unfortunately, the quality of the product is poor. - Lock only attached with one screw, second screw missing - Wood torn in several places Wood splintered in some places I'm keeping the cabinet anyway, as I was able to repair most of the defects.

Fiberglass mat broke after 2h00 of use

The labels crinkle, very thin compared to the one I bought previously, another brand, which unfortunately are no longer on sale. On the other hand, there's nothing to say about order tracking and delivery.

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Nothing to say about the products. But order placed in November, delivered in March... No explanation, contact or information. Very unfortunate

I don't find it optimum because of its lightness, and the fact that it's convertible gives air intakes" because of the "hinges"......

Compliance with invoiced delivery = 0/10

After clicking on the grid it was the knife that was shipped!!! so bad service!!!

I was delivered 24 bottles of wine instead of 24 bottles of cider. My contact acknowledged the error on 07 02 and promised me a new delivery. Since then I have had no news and no response to the emails I send.

Package delivery time

Hello, First of all, I ordered a 12 cm diameter frying pan which gave me complete satisfaction. Secondly, I ordered a 24 cm diameter frying pan, which is unusable on an electric hotplate, because the bottom is not perfectly flat. It would be better suited to a gas hob.

Improved delivery times

Warn by email of the difficulty to obtain the ordered material (subcontracting). + Waiting more than 5 months is very long. thank you

Slightly long delivery times

Order placed in early December, delivery in February. Information by e-mail would have been appreciated. It's all the more unfortunate as the product lives up to expectations.

Speed

The material is interesting but the delivery time announced at the time of purchase was not correct

I bought a spudding machine, the product looks great but it lacks instructions. It's not the first time this has happened to us.

The packaging, very well packed but very poorly protected.au monde choc the bag could have been punctured.

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Hello, two payments made and then on the 2nd, the tap water was very late.

The best way to improve is to communicate more about possible delays! It's because I contacted you that I got a status report on my order! Two months of waiting all the same! And that's a real shame. Otherwise, there's nothing to add: the products met my expectations.

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Delivery too long, no info when product not available. Good product.

I'm giving it 3 stars because to date, despite the parcel being indicated as delivered, I still haven't received anything, it seems to have got lost with the La Poste delivery person.""

A problem: the cheese grater can't be assembled. a call to your company yielded no solution. i'm waiting for a reply. the grater still can't be assembled and therefore can't be used.

I ordered a book for Christmas that was out of stock. It arrived 2 months later, one month after Christmas. It can happen that an article is out of stock, that's not the problem, but I would have liked to have been warned at the time of ordering. I hope you will take this into account in the future. Best regards.

Fast delivery, as ordered.

The delivery time is much longer than announced on the site (1 week for me instead of 48h announced). Nor did I receive an e-mail telling me that my parcel had been delivered.

The legs bent and my paella on the floor not happy at all

2 1/2 months for a meat funnel is too long. I will no longer order from this site.

The product delivered is less attractive than the one seen on the Internet. The visual is not always reliable ...

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THE CLAWS ARE NOT MADE OF STAINLESS STEEL AND RUST IN CONTACT WITH WATER

I was not informed of the delay in delivery which was very very long in coming; I do not know if I will recommend.

No communication on the progress of the order, order placed more than 4 weeks before Christmas and 3 days before Christmas Eve still nothing, I had to call again to be told that my order will leave on Dec 26. Very disappointed, I used to order several times a year. That's it, I'm going to use a competitor from now on...

Delivery two months after order.

I bought two salmon smokers without understanding, for lack of sufficient information, that as they could only be smoked hot, they were not suitable for smoking salmon. I discovered this when I tried to use the first one (the second was for a Christmas present). I called your company, hoping for some advice and help. I was greeted with a (borderline) friendly welcome and a complete disregard for the customer's needs.

Hello, I ordered cartons for salmon fillets (22*60) the packaging is insufficient the corners are damaged. And the price is really excessive, too bad! Sincerely