Reviews tompress.com

I am still waiting for my goods to arrive. It has been 6 weeks. I have left several email messages. Can someone please tell me when my goods will arrive. I am feeling like I have been scammed.

I've been waiting for the .... device for over 2 weeks now and you haven't been able to give me any precise news.

Still no order as of today's date 26/11/2020

Hello, Before sending your satisfaction survey, it would be better to know if the order has been delivered. In fact, since I placed the order on November 4, I've had no news from you or from the delivery tracking system. I can assure you that I am very disappointed. Sincerely

To date, I have received nothing. Thank you very much.

NOT YET RECEIVED THE COLI

Goods could be better described, with detailed pictures. Delivery time was far too long. Feedback on the return shipment is still pending. Messages in German would also be very helpful. Not everyone speaks French.

Delay far too long could not try received after tomato season too bad

Poorly packaged goods, I thought there were 4 broken pots but in fact 8, disappointed!

Problem when ordering, they don't say they're not in stock, then the deliveryman doesn't know how to use a doorbell or takes the wrong street. The 3rd time, the parcel is damaged.

Very friendly secretaries, but lousy service

Bad, disappointing packaging, return to sender

Sorry but I still haven't received my order!

Still not received.....

For the moment I can only assess the delivery, which was totally unsatisfactory as it was delivered 700 km from my home, and the customer service, which wasn't much better as Colissimo and Tompress were both blaming each other. What's more, a copy of the complaint e-mail should have been sent to me, but I haven't received anything.

Indicates on the site that the product is available and in stock. However it arrives 2 months after the order and customer service is absent.

You are a disaster! you send broken goods without checking and expect the customer to bear the cost of reshipment because it's broken?!?! it doesn't end there

As far as I am concerned you are unreliable with zero seriousness! You sent me a broken vinegar pot as pictured and it did not break in transit but was shipped already in that condition!!! You also expect the customer to pay for the shipping!!! It does not end here not so much for the money but I will report you on all forums and to the consumer association!

Undelivered

My experience is not good , the goods after 15 days has not yet arrived and the service is poor , the delay is due to the Italian courier but from the company only an email saying it is a week that I solicit him "... still have not received the goods ... you do you!"

No parcel received to date !!!

O zero

Not happy with either the merchandise purchased or the disastrous customer service: - The product is not correctly described in its technical aspects and when I receive the product it cannot be used at more than 220 degrees. For a Socca dish that has to go into a wood-fired oven, this is annoying. Customer service doesn't want to pay the return postage. For a pro site, this is really bad.

Delivery error (cf. e-mail sent on June 2, 2020 at 18:39 with subject Capsules received Invoice FX531821").

Initially it looks very sturdy. the grip it made with very luxurious material, soft to touch. however when i put egg mixture to cook. it started to stick to it. I had to put lot if oil in order to move and roll the egg. the quality does not justify the price. very disappointing.

I'm going to evaluate what, I haven't received anything yet.

Order placed at the beginning of april still not delivered so not satisfied with tompress

I still haven't received my order!!!!!!

I'll be able to evaluate the product when I finally receive my order...

No lead time

Nothing received to date ... Please check if the shipment has been made ...

Bonjour je ne peux point juger car je n'ai toujours pas reçu le produit ,soit c'est la poste qui bloge le colis , ou vous n'avez pas mis la bonne adresse A+

Still nothing received to date May 4, 2020

Claims in progress, incomplete delivery...

Hello, to date I have not received the order.

NEVER RECEIVED MY ORDER

Not received

I have not yet received delivery...

How do you expect me to rate you when my order is still stuck in France?

The parcel left on 8/04/2020, it's now 20/04/20 and I still haven't received anything. No concrete feedback from customer service following my requests to contact the carrier for more information. Dissatisfied with Tompress.