The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
M
MAROT H.
Rating: 1 out of 5
following a purchase from 29/04/2026
Ordered straps with a tonnage and received smaller straps... Sav file etc... in short, it's annoying
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Response from tompress.com
Hello,
We are sorry that your experience did not meet your expectations.
In order to assist you in resolving this issue, our customer service has sent you a prepaid return label so that we can receive the item and proceed with its refund.
We remain at your disposal and invite you to use this prepaid return so that our team can finalize the processing of your request as soon as possible.
Best regards,
The Tom Press team
Y
YVES M.
Rating: 5 out of 5
following a purchase from 06/05/2026
Received on time Well packaged 100mm opening jam jars that allow pouring the jam without spilling on the edges The price of the jars and lids is very very interesting
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G
Guy S.
Rating: 5 out of 5
following a purchase from 07/05/2026
perfect meets my expectations
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raphael L.
Rating: 4 out of 5
following a purchase from 05/05/2026
Very good service
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Response from tompress.com
Hello,
Thank you for your feedback.
We are delighted that our service has satisfied you.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
J
Jean-Luc C.
Rating: 4 out of 5
following a purchase from 07/05/2026
perfect!
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Response from tompress.com
Hello,
Thank you for your feedback.
We look forward to assisting you with your next order.
Best regards,
Customer Service,
Tom Press
A
Alain A.
Rating: 4 out of 5
following a purchase from 06/05/2026
Exactly the desired product
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Response from tompress.com
Hello,
We are delighted that the product perfectly meets your expectations.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
F
Francis G.
Rating: 5 out of 5
following a purchase from 06/05/2026
Meets my expectations. Thank you!!
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Maryse C.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very good product. Fast shipping and very well packaged.
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Corinne L.
Rating: 5 out of 5
following a purchase from 06/05/2026
Perfect product quality and price and very fast delivery
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Monique M.
Rating: 5 out of 5
following a purchase from 16/03/2026
excellent purchase completely satisfied.
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ERIC T.
Rating: 5 out of 5
following a purchase from 05/05/2026
Nickel fast delivery good product
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Emilie P.
Rating: 5 out of 5
following a purchase from 30/04/2026
Perfect!
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G
genevieve P.
Rating: 5 out of 5
following a purchase from 05/05/2026
Excellent responsiveness. Product delivered in 3 days.
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Ludovic J.
Rating: 5 out of 5
following a purchase from 04/05/2026
Very well perfect
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V
Véronique D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Unfortunately, a product that I had selected (and paid for) could not be shipped to me: supposedly someone ordered it faster than I did! As for the Buyer pan, it is slightly deformed surely after a fall or a shock and I was not informed about it…
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E
Edmond B.
Rating: 5 out of 5
following a purchase from 01/05/2026
very good product, received quickly
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martine M.
Rating: 5 out of 5
following a purchase from 05/05/2026
10/10
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Philippe S.
Rating: 5 out of 5
following a purchase from 30/04/2026
Everything is exactly as expected, I am very satisfied with my purchase! :)
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Renate L.
Rating: 5 out of 5
following a purchase from 30/04/2026
Bought a stainless steel Agnelli pan that has already been used. I am completely satisfied with the quality, the performance, the price (on sale), and the delivery.
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FLORENCE R.
Rating: 5 out of 5
following a purchase from 04/05/2026
Perfect. Careful packaging, fast shipping, quality Le Creuset molds (like all Le Creuset products).
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Emile M.
Rating: 5 out of 5
following a purchase from 04/05/2026
Very fast delivery thank you
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jean claude R.
Rating: 5 out of 5
following a purchase from 04/05/2026
Very good
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Philippe M.
Rating: 5 out of 5
following a purchase from 01/05/2026
super as usual, impeccable delivery with a little less craft paper it would be two impeccable.
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C
christian G.
Rating: 4 out of 5
following a purchase from 30/04/2026
no problem and fast delivery
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Response from tompress.com
Hello,
We are pleased that your order went well and that the delivery was fast.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
M
Marc A.
Rating: 5 out of 5
following a purchase from 04/05/2026
Azerty
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Sylvie L.
Rating: 5 out of 5
following a purchase from 30/04/2026
Fast package reception. Package conforms with a book as a gift. Thank you
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alain P.
Rating: 5 out of 5
following a purchase from 02/05/2026
very well
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C
Chantal B.
Rating: 5 out of 5
following a purchase from 04/05/2026
Perfect
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Marie Christine C.
Rating: 5 out of 5
following a purchase from 30/04/2026
Perfect thank you
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Mylène M.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very good
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Romain F.
Rating: 5 out of 5
following a purchase from 02/05/2026
Fast delivery, quality product
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ISABELLE P.
Rating: 5 out of 5
following a purchase from 28/04/2026
Good product, fast shipping
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Yann M.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very reactive, efficient and excellent value for money. Thank you for this transaction.
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Michel B.
Rating: 5 out of 5
following a purchase from 03/05/2026
As usual, fast and impeccable product
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Eric Q.
Rating: 5 out of 5
following a purchase from 02/05/2026
Good value for money products, well packaged and delivered quickly. Serious company
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Evelyne L.
Rating: 1 out of 5
following a purchase from 30/04/2026
I had in my order some non-stick triskell plates (plates that are effective but costly). They arrived in the box thrown in without any protection, bent and cracked, which makes them less effective. After contacting customer service, I was told that the return would be at my expense. I find this unacceptable since initially, it was you who damaged the product. A refund, even partial, would have been an honest and commercial gesture.
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Response from tompress.com
Hello,
Thank you for your feedback and we are sorry to hear about your disappointment regarding the receipt of your plates.
A customer service file is currently in progress following your complaint in order to provide you with an appropriate response.
Best regards,
Customer Service
Tom Press
E
Eveline L.
Rating: 5 out of 5
following a purchase from 30/04/2026
Package received well and products very well packaged.
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TANCRÈDE D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Perfect. Thank you soreze!
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P
Philippe C.
Rating: 5 out of 5
following a purchase from 30/04/2026
Easy-to-access site and for orders as well. Fast delivery and quality packaging. High-end material. Thank you
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Genevieve G.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very good human contact with your company during the order and organization of the delivery, it is very important for us.
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