★★★★★
based on 20902 reviews published
Latest customer reviews
Nothing negative to say about the products, on the contrary, but the delivery is very long.
Beautiful machine and very robust
Order placed on November 25, 2025 received on February 20, 2026 !!!
We apologize for the delay in restocking encountered with your order.
This exceptional delay has resulted in a longer waiting time than expected, and we understand your dissatisfaction.
Your feedback is valuable to us and helps us improve.
We hope that the product meets your satisfaction and remain at your disposal.
Best regards,
Customer Service
Tom Press
Product meets my expectations
Very good. Matches the description.
Product meets expectations. Not yet used. Product ordered in August 25, delivered in February 26. No information from Tom Press regarding the reasons for the delivery delay. A bit disappointed with Tom Press's customer service.
We are pleased that the product meets your expectations.
However, we acknowledge that we should have kept you better informed throughout the follow-up of your order, and we apologize for this lack of communication.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
In accordance with the description, very fast shipping, received on consignment, it's perfect.
Excellent compliant product
I recommend
VERY GOOD
Ultra fast delivery.
Product quality price delay.
Everything was perfect
Very satisfied
Hello to the team I received my order quickly well packaged in very good condition! It perfectly meets my expectations good continuation to you..
Excellent transaction.
Order taken care of very quickly. Very friendly and very efficient contact. Thank you
Great
In line with my wishes
Quality products I recommend and fast delivery
Very good product, very interesting and a lot of quality choices
I received the package (2 vacuum sealer gaskets) very quickly, but upon receipt, one product was pinched! I made a complaint and after some email exchanges and supporting photos, I received the new gasket with apologies. Now everything is back to normal and my vacuum sealer has regained its second youth... THANK YOU to Tompress and especially to the after-sales service team.
Well received close-cropped
Very good and I found what I needed
I have placed several orders on Tom Press and so far I have never been disappointed. Quality products
We thank you for your loyalty and trust.
We look forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
Order received on time, well packaged, product conforms, we are waiting to taste the sausages
Good reception, correct packaging
Product conforms, careful and fast shipping, perfect
Perfect
Like Ab RAS
Some items were damaged in the package
We are sorry to learn that some items were damaged in your package.
You could also contact our customer service directly by phone to report this incident, we could have immediately assisted you in resolving the problem.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
Very serious
Everything went well I received my item however I paid for the item twice when I only wanted one
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
Rad
I realized that my frying pan could not be used on induction after seeing the label there was an indication error on your site. I am waiting to be contacted again to see what to do next
We are sorry for the situation encountered regarding the incompatibility of the frying pan with induction.
However, a solution has already been provided by our after-sales service, which has contacted you about this matter.
Best regards,
Customer Service
Tom Press
Perfect
Ras
Good product received quickly
Good fast delivery
Ras