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M
Rating: 5 out of 5
Exceptional speed !!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 697 published reviews
Summary of reviews
Tompress.com earns praise for reliable, fast delivery and careful packaging that protects items in transit, with many reviews noting deliveries arrive quickly and conform to descriptions. Customers highlight quality products and practical usefulness, from kitchen utensils and copper basins to pastry items, with several mentioning precise matches to what they ordered and helpful, well-managed packaging. The store’s service stands out for responsiveness and professional, friendly assistance, including clear communication, accurate order management, and secure, well-organized shipping. Overall, shoppers repeatedly describe a smooth, satisfying experience with dependable product quality and timely, secure delivery.
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S
Rating: 5 out of 5
cardboard in good condition (not torn, not opened) deadline respected
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F
Rating: 5 out of 5
Client for many years, never any problems and even very attentive when we call. Keep it up.
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L
Rating: 5 out of 5
Products conform to descriptions, well-protected package, fast shipping: perfect transaction.
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F
Rating: 5 out of 5
Quality products and fast deliveries. Perfect
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C
Rating: 5 out of 5
Very nice not used yet
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J
Rating: 5 out of 5
Order in line with my expectations, fast delivery
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J
Rating: 5 out of 5
Very good, speed, thank you
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E
Rating: 5 out of 5
My order meets expectations, within the announced deadlines
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G
Rating: 5 out of 5
Very very good. Order delivery product
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A
Rating: 4 out of 5
Very good product
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Response from tompress.com
Hello Agnès,
We warmly thank you for your positive feedback and are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and your comments encourage us to continue improving our service.
Best regards,
The tompress.com team
We warmly thank you for your positive feedback and are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and your comments encourage us to continue improving our service.
Best regards,
The tompress.com team
D
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Fast and compliant delivery.
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M
Rating: 5 out of 5
Good fast delivery, too bad the packaging should be more suitable or the carrier should be more careful.
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N
Rating: 2 out of 5
Hello, I wanted to congratulate you on the exceptional delivery of this package, which managed to transform a simple pallet into a true abstract work of art with its open spaces. It should be noted that leaving spaces in the pallet allows for better air circulation of the goods, a bold choice that I hope reflects your creativity. To further improve this experience, perhaps you could consider attaching a screwed board to the pallet, and then fixing the package to it. This would give a much more professional look and prevent my package from swinging during transport. After all, two stars is a bit harsh for a delivery that, while it has an artistic touch, could be a bit more stable. I look forward to seeing if your next delivery can combine aesthetics and sturdiness! Best regards,
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Response from tompress.com
Hello Nicolas,
Thank you for your original feedback and for your constructive suggestions regarding the packaging of your packages. Your appreciation of creativity in delivery is greatly appreciated, and we take note of your comments to improve the stability of our shipments.
Please feel free to contact us directly to discuss your experience in more detail, we would be happy to assist you.
Best regards,
The tompress.com team
Thank you for your original feedback and for your constructive suggestions regarding the packaging of your packages. Your appreciation of creativity in delivery is greatly appreciated, and we take note of your comments to improve the stability of our shipments.
Please feel free to contact us directly to discuss your experience in more detail, we would be happy to assist you.
Best regards,
The tompress.com team
N
Rating: 5 out of 5
Compliant article, works very well. Fast and careful shipping. Perfect
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B
Rating: 5 out of 5
Very good material. Satisfied
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B
Rating: 3 out of 5
Hello, I had to remove a hinge from two doors and reattach it correctly elsewhere. The hinge was not properly mounted, which meant it could not stay closed. It's a shame, as the price is not cheap. The packaging, however, was impeccable and the package arrived in good condition despite the carrier I know well and who does not take good care of the packages he has to transport. He only has one strap for the whole truck... that's not acceptable.
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Response from tompress.com
Hello Benoît,
Thank you sincerely for your detailed feedback. We are pleased to learn that the packaging of your order met your expectations, even though we are sorry to hear that the hinge was not properly mounted. Your comments are valuable to us and will help us improve our products.
Best regards,
The tompress.com team
Thank you sincerely for your detailed feedback. We are pleased to learn that the packaging of your order met your expectations, even though we are sorry to hear that the hinge was not properly mounted. Your comments are valuable to us and will help us improve our products.
Best regards,
The tompress.com team
M
Rating: 5 out of 5
Very good product..not used yet..
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L
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
A really top-notch complaint service after having a delivery problem with the post, very responsive
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P
Rating: 5 out of 5
Everything is OK
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G
Rating: 5 out of 5
Very beautiful quality to see over time.
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S
Rating: 5 out of 5
Hello I am satisfied, I received my package. Keep it up Good satisfaction Nadeau Serge
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J
Rating: 5 out of 5
Package arrived well. Good condition.
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B
Rating: 5 out of 5
Perfect thank you
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C
Rating: 5 out of 5
T B QUALITY PRICE + VERY FAST DELIVERY Best regards
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W
Rating: 5 out of 5
Perfect for me.
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C
Rating: 5 out of 5
Careful packaging. Fast shipping. French quality! Well done.
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G
Rating: 5 out of 5
Excellent product with a very good quality price ratio.
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A
Rating: 5 out of 5
Very satisfied with the products Fast delivery I recommend
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P
Rating: 5 out of 5
Perfect products and compliant order. But package arrived open.
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E
Rating: 4 out of 5
Well received on the scheduled date
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Response from tompress.com
Hello Eric,
We sincerely thank you for your positive feedback and are delighted to hear that your order was received on time. Your satisfaction is our priority and we hope to see you again soon in our store.
Best regards,
The tompress.com team
We sincerely thank you for your positive feedback and are delighted to hear that your order was received on time. Your satisfaction is our priority and we hope to see you again soon in our store.
Best regards,
The tompress.com team
M
Rating: 4 out of 5
Very good
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Response from tompress.com
Hello Matthieu,
We sincerely thank you for your positive review and for the rating you gave us. It is a pleasure to know that your experience met your expectations. We would be delighted to see you again soon in our online store.
Best regards,
The tompress.com team
We sincerely thank you for your positive review and for the rating you gave us. It is a pleasure to know that your experience met your expectations. We would be delighted to see you again soon in our online store.
Best regards,
The tompress.com team
E
Rating: 1 out of 5
Returned package, the product was poorly packaged, so it arrived broken. No feedback from Tompress....
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Response from tompress.com
Hello Eric,
We are sincerely sorry that you received the damaged package. Our after-sales service has received your package and the refund has been processed. Please do not hesitate to contact us for any information.
Best regards,
The Tompress team
We are sincerely sorry that you received the damaged package. Our after-sales service has received your package and the refund has been processed. Please do not hesitate to contact us for any information.
Best regards,
The Tompress team
C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Compliant products, fast delivery. I recommend
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M
Rating: 5 out of 5
Very satisfied. Thank you. Marie-Danielle Mounié
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O
Rating: 5 out of 5
Everything is in order.
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C
Rating: 5 out of 5
Excellent product, very fast and efficient. Thanks to the TomPress team for their good advice over the phone.
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