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★★★★★
based on 21201 reviews published
Latest customer reviews
Impeccable!.... Thank you....
Effective and reliable
Perfect
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
Perfect. Thank you
Hello, big problem with the delivery date, fortunately I wasn't really in a hurry. Product met my expectations.
Thank you for your feedback and we are delighted that the product met your expectations.
We apologize for the delivery delay encountered and take your comment into account to improve our service.
Looking forward to seeing you again soon.
Best regards,
Customer Service
Tom Press
Fast and compliant delivery times
Super knife. And fast delivery.
Very good
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
Extra
It's perfect.
You are sent a non-compliant product, you complain. They respond: you should have read the general conditions, the photos are not contractual. If this does not suit you, return at your expense and you will receive a credit valid for one year. It's almost fraud!!
We are sorry for your dissatisfaction.
Our after-sales service has communicated the applicable return conditions in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
Tom Press, always on top !!!!
The box was broken but the merchandise was fine
Content of the products but I would like more choices for delivery services: colissimo does not provide the expected service correctly
Received on time, product compliant. Thank you.
Fast delivery and in line with my expectations. I recommend this site
Excellent
1 tooth damaged on pinion during reception but which will not have an impact during operation. But as a principle....
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
Perfect
5
Everything is perfect
Very well identical piece
Only quality products on Tompress
Perfect as usual. Quality of products and professionalism and friendliness of the interlocutors.
Very good quality
Perfect
Everything arrived in perfect condition Thank you
Ordered 2 months ago! Too long after the order before the acceptance of the order
We apologize for the particularly long delay encountered between your order and its validation, as well as for the late reception of your package.
Some references may exceptionally require a longer restocking time than expected, which unfortunately impacted the processing of your order.
We apologize for this wait.
Best regards,
Customer Service
Tom Press
The product is not effective
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
Satisfied with the order, we will return shortly to place another order. Best regards, Mrs. Malejac
Extremely slow delivery
We apologize for the delivery delay encountered with your order. Some logistical constraints may unfortunately extend processing and transport times.
Thank you for your understanding.
Sincerely,
Customer Service
Tom Press
Items conforming to the order. Customer service advised me very well and took the necessary time. Just need to try it now. It won't be long.
Very satisfied with the professionalism
A bit long to process at Tompress, in online customer relations regarding the validation of the transfer (why propose it without attaching the instant transfer form ???)...but well the product arrived at the right place. I would have expected a more substantial packaging considering it is a plastic container, there was only a thin layer of transparent film.
Thank you for taking the time to share your feedback.
We apologize for the delay in validating your transfer and understand your comment on this matter.
However, we are pleased that your order arrived at its destination and that the product was received correctly.
Best regards,
Customer Service
Tom Press
Compliant
Thank you for your feedback.
We are pleased that the product meets your expectations.
Best regards,
Customer Service
Tom Press
Good products
Nothing to say Nickel very good product fast delivery
Not received
During your order, you selected the delivery method "pickup". Your package has therefore not been shipped and is currently available for you in our exhibition hall.
Feel free to come and collect it during opening hours.
Best regards,
Customer Service
Tom Press
Finally a site where you can talk to a human and not a machine, and on top of that, a very nice person. For me, who avoids online shopping as much as possible, unfortunately, we cannot escape it, and being able to chat remains important. Plus, I'm happy with my purchases.
Satisfied