Reviews tompress.com

9.3/10
★★★★★
based on 21130 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

Device that does not work and has not been tested by the company Tom Press. After contacting them, we had to return the device at our expense. 19€ for return for 80€ purchase. Company to avoid... Many messages on Google reviews identical to mine...

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Arnaud P.
purchased on 15/03/2026
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Answer from tompress.com
Hello,
Thank you for your feedback.
We are sorry for the inconvenience caused with your device. Your order has been fully refunded.
Your comments help us improve our controls and our service so that this does not happen again.
Best regards,

Customer Service
Tom Press
5 /5
★★★★★

Very good service. Information from order to delivery. Quality of the received product meets expectations

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Pascal M.
purchased on 15/03/2026
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5 /5
★★★★★

Product conforms and is of quality. Impeccable packaging. Quick order preparation. I recommend

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Xavier B.
purchased on 07/03/2026
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5 /5
★★★★★

On-time delivery, product ok.

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Michelle A.
purchased on 08/03/2026
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5 /5
★★★★★

SATISFIED WITH THE DELIVERY

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Denis G.
purchased on 10/03/2026
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5 /5
★★★★★

I discovered this site by chance. Impressed by the range of products offered. Very fast and careful shipping. Thank you

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Guylaine H.
purchased on 10/03/2026
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5 /5
★★★★★

Impeccable fast delivery

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Gerard T.
purchased on 13/03/2026
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5 /5
★★★★★

Super fast thank you

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Bruno V.
purchased on 12/03/2026
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4 /5
★★★★☆

Yes, satisfied with the delivery and the product. Thank you very much, could you send a catalog with prices, thank you

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Daniel B.
purchased on 13/03/2026
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Answer from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the delivery and the product have satisfied you. You can order our catalog directly from our website.
Best regards,

Customer Service
Tom Press
5 /5
★★★★★

Very good

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Marie Claire T.
purchased on 11/02/2026
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5 /5
★★★★★

Perfect

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Henri M.
purchased on 02/03/2026
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5 /5
★★★★★

Delivery with exceptional speed - top-notch packaging - smart and quality products

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Catherine M.
purchased on 10/03/2026
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5 /5
★★★★★

Perfect

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Laury P.
purchased on 12/03/2026
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5 /5
★★★★★

Very happy with my waffle maker. It's not easy to get the hang of it, but once you do, it works like a charm. Very good purchase

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Anne-gaëlle D.
purchased on 07/03/2026
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5 /5
★★★★★

L'

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Nicolas M.
purchased on 04/03/2026
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5 /5
★★★★★

Perfectly well packaged

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Nadine M.
purchased on 28/11/2025
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5 /5
★★★★★

Impeccable

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Brigitte T.
purchased on 11/03/2026
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5 /5
★★★★★

As always everything goes wonderfully

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Michel D.
purchased on 11/03/2026
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5 /5
★★★★★

Too bad the post office does not respect delivery times

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Robert J.
purchased on 12/03/2026
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5 /5
★★★★★

Nothing to complain about, everything was impeccable

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David M.
purchased on 12/03/2026
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5 /5
★★★★★

Hello, very quick order reception. Very serious company. Best regards

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Pierre P.
purchased on 11/03/2026
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5 /5
★★★★★

No problem, everything went well

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Christian J.
purchased on 11/03/2026
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1 /5
★☆☆☆☆

Good products, fast delivery

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Edmond J.
purchased on 06/03/2026
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Answer from tompress.com
Hello,
Thank you for your feedback.
We are pleased that our products and our delivery have satisfied you.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
1 /5
★☆☆☆☆

Delivery error on the merchandise. This can happen. Except that I reported the problem right away. I was told that a customer service ticket was opened and that I would be contacted within 72 hours max (?!). The deadline has long passed and no news. I have a hard time understanding why the error was not corrected immediately and the package resent.

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Michel K.
purchased on 11/03/2026
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Answer from tompress.com
Hello,
Thank you for your feedback.
We understand that this situation may have surprised you. Our customer service has already responded to your complaint and remains at your disposal.
Best regards,

Customer Service
Tom Press
5 /5
★★★★★

No delivery issues, but the delivered item does not fit on my grinder. The diameter is too small. I will need to make an adapter piece. Not simple.

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Paul B.
purchased on 11/03/2026
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1 /5
★☆☆☆☆

Broken material !!

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Arnaud F.
purchased on 08/03/2026
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Answer from tompress.com
Hello,
Thank you for your feedback.
Our after-sales service is still waiting for the photo of the damaged product in order to proceed with your claim.
Best regards,

Customer Service
Tom Press
5 /5
★★★★★

Nothing to complain about

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Catherine D.
purchased on 08/03/2026
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5 /5
★★★★★

Package well received Conforms to my order I just need to try it Thank you

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Philippe M.
purchased on 10/03/2026
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5 /5
★★★★★

Excellent shopping experience with TomPress.

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Romaric K.
purchased on 09/03/2026
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5 /5
★★★★★

Very satisfied

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Martine C.
purchased on 09/03/2026
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5 /5
★★★★★

Meeting my expectations

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David L.
purchased on 10/03/2026
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5 /5
★★★★★

Nothing to complain about perfect.

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Jean - Pierre K.
purchased on 09/03/2026
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5 /5
★★★★★

Thank you for this shipment. No damage. The carrier is very conscientious and very kind. See you soon

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Bernadette D.
purchased on 10/03/2026
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5 /5
★★★★★

Very good

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Jean-marc G.
purchased on 06/03/2026
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5 /5
★★★★★

Excellent product and fast service

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Hervé D.
purchased on 09/03/2026
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5 /5
★★★★★

Very good

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Francois-rené P.
purchased on 09/03/2026
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5 /5
★★★★★

Hello, I have received the machine, but the manual is not for this device. If it were possible to have one, thank you.

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Dominique A.
purchased on 09/03/2026
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5 /5
★★★★★

I order quite regularly on this site and I am never disappointed with the quality and the seriousness in the management of product shipments. I recommend this site.

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Eric G.
purchased on 09/03/2026
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Answer from tompress.com
Hello,
Thank you for your loyalty and your recommendation.
We are delighted to know that the quality of our products gives you complete satisfaction.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
5 /5
★★★★★

Hello fast delivery and in good condition

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Patrick H.
purchased on 05/03/2026
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5 /5
★★★★★

The packaging is a bit light, on a previous order, my item was broken, on this one it wasn't, but the cardboard was well damaged.

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Natacha M.
purchased on 08/03/2026
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