Customer reviews of Ultra Secure (ultrasecuredirect.com)

The product was sent very quickly after ordering, and was all that it said it was on the website.

First class service.
Great product's & Reliable as always.

Delivered promptly and is exactly as advertised

Straight forward order and fast delivery.

nice and easy, good service, would recommend all day long.

The experience was first class from start to finish. Next day delivery, competitive price and good product'
Telescopic posts are now fitted, just need to get used to raising / locking them.

Very good and efficient service. The product was as advertised and arrived well packaged.

excellent company and products, with excellent product support. I have a few products from Ultrasecure and they all work great - all at a remote hostile location.

great service

GreT swift service & good product

Very prompt delivery. Looks like a very well made product, just what I need for when I'm out running alone. Thanks!

Easy to order and pay for, good communication and delivered the next day which is really great service.

website idiot proof, order arrived before expected, product was set up + ready to use from the company which helped me enormously, I would not have been able to get it working without this help, product is quality, works perfect ,I is a real happy bunny...

Just purchased comprehensive system - delivery efficient and exactly on time - brilliant site - easy to explore - helpful telephone advice - questions answered instantly - all in all very friendly and efficient service! - Nothing to grumble about here - would strongly recommend

Good product and quick service. They took the trouble to phone me to make sure I was getting the best out of their kit.

Item came quickly and was as described

Excellent prompt service. Alarm was already pre- programmed ,and easy to fit.

Excellent service top quality alarm
Thanks.??

Excellent.
Customer service was fantastic. A few teething problems after initial set up were resolved quickly. Even getting responses by email on a Sunday Afternoon. They are very knowledgeable and helpful. The sensor is working great now. Thanks

These are the guys to deal with when you want security for your property. I ordered two PIR alarms for the workshop and garage and a siren for the house after getting advice from the company's staff. The items came already paired by Ultrasecure which saved a great deal of time and trouble. My only problem came when fixing the PIR's to the walls. A very small screw needs to be attached to the housing and this was difficult but thankfully it was the only problem. First test run was successful and the units have performed faultlessly ever since. I can only recommend Ultrasecuredirect for their products and first class service.

all good

Excellent quality, rapid delivery

The product I purchased was the 3G version of the auto dialller/sms alarm. The product was installed easily and was of a good quality material. It works fine and as yet I have not topped up buy have peace of mind knowing there is an alarm on my caravan. So far so good.

All good as usual. Have dealt with them for a number of years & always ok

Good product . manual could be a little better

Quality equipment and great after sales service

The equipment arrived earlier than expected and they had linked all the components to the remotes, so simply just a case of installing the kit where needed. Good price and great service.

Very helpful staff.

Item arrived next day, works as it should. If little darlings break in to garage again I will know before they get through the door, excellent piece of kit

Good quick service, plus ready paired, and fastened together, what a joy thank you

Delivered on time I'm a packaged well l and is well made and just a job

Excellent service.
One of my ordered part was working.
I phoned them, and they replaced it straight away.
Guys you provided great customer service.

I have used this company before for some alarm equipment, response is good. However I recently ordered some sensors (PIR's) for the alarm. I received them and notice how annoying they are to put together as regards mounting to a wall. Rather than just clipping to a mini wall stand, you now have to open up the PIR, then annoyingly you have to remove the entire printed circuit board (PCB) to be able to drill a hole, to put a screw to mount it to the wall mount they supply ! You then have to carefully re-fit the PCB. Absolutely ridiculous to say the least.
This is a very POOR DESIGN that they should not sell - all you need is a basic 'clip-in' stand that should already be mounted. A customer who pays nearly £20 for one PIR should not be expected to do this work! They -USD- should do it or buy a decent design in the first instance. All you need to do is make a simple error and the PCB could break when you remove / put it back, and of course they will say its 'your fault'.
Not impressed and I purchased 5 of these PIR's that will take ages to install because of its very poor design.

Good quality and very quick

Prompt and efficient service

Good range of products suited to the requirement. Helpful staff. Prompt delivery.

Great product. Efficient delivery. Excellent pre-order advice from suppliers. All round excellent service. Thoroughly recommended.

Great service yet again from this company I have purchased several items from this company and those which did not suit were replaced with query.

Very satisfied with the product.Now i know instantly when someone has opened my front gate.

Absalutaly marvalous thank very much