Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
I was able to place my order easily and the delivery was ultra fast.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Everything went smoothly and very quickly. Well done.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Last-minute order and quick turnaround. Thank you and happy new year 202021!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
It was an order for a gift: I know the quality of Unami teas and I know that the gift will be appreciated. As always, the shipment was fast and careful. I'd recommend it. On the other hand, I find the site a bit confusing: the search by name, for example, is too approximate. Otherwise, there's plenty of choice.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/12/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
No problems encountered when browsing the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Impeccable!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Lovely, high-quality discovery boxes! Very pleasant fragrances! Fast, efficient service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
I've become a year-round customer and I'm very happy about it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
From order to delivery: perfect! And the choice of tea and herbal teas was validated by the person who received your shipment.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Everything was perfect: the site is practical and functional, and I received my order very quickly!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Order arrived quickly and in impeccable packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Speed. Tea conformity.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/11/2020
Perfect. Fast and easy ordering
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
the site is perfect: the ordering procedure is very clear and the order arrives very quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Good site and very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Fast service Excellent products Only the site search could be improved
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Excellent site, high quality teas and very fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
a very large choice of quality teas, fast delivery, I appreciated the little card wishing me happy holidays!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Samples included in the package are much appreciated, and will enable me to broaden my knowledge of the range.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Very fast and always quality teas. Two samples slipped in the parcel which give notice to make a new order quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
A team that cares!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
The site is clear and pleasant to navigate.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Order received very quickly!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Perfect delivery with a small kdo. To be recommended
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Very fast delivery after purchase, I recommend.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/12/2020
There were no samples
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Response from UNAMITEA
Dear Mrs. Pêcheur, We're sorry for this oversight, and you can count on us to slip them into your next order. The Unami team in Brussels
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Great quality tea, everything is delicious and sent quickly and carefully. Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Beautiful store, lots of choice!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Everything impeccable and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
FAST, CAREFUL DELIVERY
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
This is the third time I've ordered from the site, and I'm still as satisfied as ever. There's a wide choice of teas and plant blends to suit all tastes. Orders are processed and dispatched very quickly, and the small handwritten card enclosed with the shipment is much appreciated.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
The site is well designed and easy to navigate.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
XXXXX
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast delivery, reliable packaging and quality teas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Speed, product availability,... Perfect service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Very easy to use.
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